Called into the Three store yesterday because my phone contract was coming to an end . I was served by Fern , she was polite and very professional, she went through all of the different contract optio... See more
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Location
Switch locationUnit 2 The Alhambra Shopping Centre, S70 1SB Barnsley, Midlands, GB
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We came in today to sort out a new contract for my mum, we dealt with Fern who was absolutely fantastic, she was fun, chatty everything you could want as a customer facing employee. She set up the en... See more
Company replied
I visited the THREE branch on april 27, 2026 and was served by Fern. She were incredibly helpful in explaining the credit check process for the new iPhone. Instead of just giving us a 'yes' or 'no,' t... See more
Company replied
Fern was very helpful today when I popped into store service with a smile she got me a really good deal on my sim saved me so much money I'm one happy customer
Company replied
Company details
About Three UK - 3Store Barnsley
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2 The Alhambra Shopping Centre, S70 1SB, Barnsley, Midlands, United Kingdom
- 01226280753
4.9
Excellent
123 reviews
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Fern was brilliant
Fern was brilliant, I messed up with my credit check, in the end fern got it smashed off and we had a laugh, gave us a brill deal, and was very polite, and overall great.
March 1, 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
That’s incredible, Ben! 🎉 We’re thrilled Fern turned things around with a laugh 😄 and a great offer for you 💫. -Veronica
Jakob did a great job supporting my…
Jakob did a great job supporting my client with a new SIM card, he was very understanding and responsive.
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Fantastic stuff, Connor! We’re so glad to hear that Jakob was excellent support for you. Thank you for taking the time to leave this 5 star review. 😊 -Kashish
Great service from Mikey
Great service from Mikey, I didn't get my contract from the store and he was still happy to set up a paramount account and download the app. Also told me about a broadband deal for £15, going to check with partner but will be back
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Thank you for the great shout‑out, Dennis! Mikey's dedication truly made a difference, and it’s wonderful to know everything was handled smoothly. We can’t wait to welcome you back again. -Ashifa
Fern was very pleased and well mannered…
Fern was very pleased and well mannered able to help with phone upgrades and contracts extension 😀 very pleased with her experience and knowledge
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Hello Steven. It’s great to hear Fern guided you smoothly through your phone upgrade and contract extension. Her clear approach and expertise make these processes much easier. Moments like these brighten our day. ☺️ -Prabhjeet
The politeness of Jane and Ryan was…
The politeness of Jane and Ryan was great I will definitely recommend to friends and family I would also like to recommend the store has a coffee machine for that extra touch
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Thank you for sharing your feedback, Christopher 😊 We're glad Jane and Ryan provided the patient and caring support you needed during your visit. We also appreciate your suggestion about adding a coffee machine and will pass it on to the team. -Arvind
Fern at Barnsley branch was very…
Fern at Barnsley branch was very helpful in getting me a new sim card set up thankyou very much AAA* my partner will now be back to change once your sim card expires
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Hey Garry, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
I was most welcomed with a smile as I…
I was most welcomed with a smile as I was getting in the 3 shop. A beautiful lady by the name (Fern) helped me understand how my 3 accounts were going on. She advised me well on everything that I was asking and wanted to know. Was so impressed and will keep on keeping my accounts with 3 Three.
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Fern was extremely helpful and…
Fern was extremely helpful and friendly.
Talked about our different options for a phone and made our experience very good
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
A lady called Fern assisted me in the…
A lady called Fern assisted me in the Barnsley store and she was really pleasant and helpful
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Hi Anthony, thank you for taking the time to share your experience. It's great to know that Fern at the Barnsley store gave you the support you needed. 😊 -Neha
Jane at Three barnsley has helped me…
Jane at Three barnsley has helped me sort all my accounts out and save me money today thanks so much
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Hi Adam. It’s great to hear that Jane was able to simplify things and make sure you got the best value. Thanks for sharing such a sweet experience! ☺️ -Prabhjeet
Absolutely fantastic service with Ryan…
Absolutely fantastic service with Ryan today went above and beyond with very good patience
January 31, 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Hi Reginald, your feedback means a lot 💖. We’re glad Ryan was able to provide amazing support and make your experience so positive 😊. -Shivam
I’d put 6 star but that wasn’t an option
I’d put 6 star but that wasn’t an option
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
That’s marvelous, Mitchell! 🎊 Even though the system capped it at 5, your review is a true compliment. Knowing our service met your expectations inspires us to keep raising the bar 🚀 -Ashifa
5 star experience and setup
Called into 3 today to buy a new phone , was greated with very helpful staff especially a young man called Ash as was the manager who helped me buy a new phone and i came away very happy all set up.
January 22, 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Thank you, Rita! We’re delighted to hear that Ash provided you with excellent service today. He truly enjoys helping customers, and we’re glad your experience was so positive! 🥰 -Kashish
I came In because I received a call…
I came In because I received a call regarding my contracts due date. I managed to get price lower while getting a better deal! I also asked for help getting into my three app which Jakub was happy to help with.
January 22, 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Thank you, John! It’s fantastic to know that Jakub was able to assist you and that you walked away with a better deal. We wish you all the very best moving forward! 😀 -Ayesha
Excellent service
I was assisted by Fern today. Excellent customer service, even helped me to transfer all.my apps and dat to my new phone.
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Thanks for sharing this. We're pleased to hear Fern provided such supportive service while getting everything set up on your new phone. Wishing you a fantastic day ✨ Nicky 💙 -Arvind
Jane at the Barnsley sore took all the…
Jane at the Barnsley sore took all the stress out of changing to a new phone. She helped me to move all my Apps & data. This was very much appreciated. Thank you.
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Hey Natalie, we’re so glad to hear that Jane was able to help and provide you with such great support at our Barnsley branch. Thank you for sharing this amazing 5⭐ review! -Veronica
Staff are really helpfull jane has…
Staff are really helpfull jane has helpes me today and im really greatfull i will always come back to store
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Wow, Roger! It feels incredible to know Jane made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Prabhjeet
Realy very good and very patiant thank…
Realy very good and very patiant thank jane
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Hey Walker, that’s impressive! We’re so glad to hear Jane helped you have such a great experience. Thank you for sharing this amazing 5⭐ review! -Veronica
Fantastic service such a lovely lady…
Fantastic service such a lovely lady who served me would definitely recommend
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Hi Kelly, your kind words and 5 ⭐ review truly made our day. We're thrilled you had such a positive experience with our team. Wishing you an amazing day ahead 😊 -Arvind
They were sort the new contract to…
They were sort the new contract to mobile as good plan make trade-in a good deal for discount bills.
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Hi Michael, we truly appreciate your wonderful 5 ⭐ review! We're delighted that our team was able to deliver such an epic experience. Have a fantastic day! -Manavata
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