I only nipped into the shop to have a look, however the assistant was so good, I left with a new phone! She was very knowledgeable, knew what I needed and sorted a great deal for me. Brilliant service... See more
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Myself, my mum and my daughter visited Birkenheads store where we was served by a lovely young lady called ‘Nowshin’ and her customer service was exceptional she was so helpful and explained everythi... See more
Company replied
Daz in the Birkenhead Three store dealt with my request for a pay as you go sim. He discussed various other options & he also reviewed our current contracts for better deals. His pleasant & infor... See more
Company replied
After a terrible experience at another mobile network's shop, we went into Three to see if they could help us to get my Mum's new phone up and running on their network. Everything was sorted quickl... See more
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Company details
About Three UK - 3Store Birkenhead
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
No 7, St Johns Square, CH41 2XU, Birkenhead, Midlands, United Kingdom
- 01516473997
4.8
Excellent
117 reviews
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Had a fantastic experience in store…
Had a fantastic experience in store with Daz and upgraded my phone, so quick and Daz was so informative, friendly and able to explain the plan clearly which was perfect im absolutely over the moon with the store experience and left feeling very happy thank you so much ☺️
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Wow, this is just amazing to hear, Chloe 🎉
Thanks for taking the time to send over this 5⭐ review about the service received in store with Daz. We love to hear it! ❤️ -Jade
He help me out with Wi-Fi and a new sim…
He help me out with Wi-Fi and a new sim and it’s cheaper than usual
February 10, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hi Connah. It’s great to hear that you were supported with your connectivity and found a more cost-effective option. We're glad we could help get this sorted for you. -Kishan
It was a great experience
It was a great experience. Nowshin was amazing and really helpful. Would highly recommend visiting this store.
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Della was very helpful and welcoming to…
Della was very helpful and welcoming to me yesterday which is why I returned today. Thank you for great service
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hi Destaw, it’s wonderful that Della’s support left a lasting impression. Thank you for your feedback. -Suhaas
Daz made my day
Daz made my day. He explained everything in detail and didnt rush me into buying. He offered everything i asked for and shown me the discounts i would be getting. Go and see Daz at the birkenhead store, he is a belter
February 4, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Thank you for the brilliant review, Dlband! 🌟 We’re so glad Daz at our Birkenhead store took the time to explain everything clearly and made sure you had all the options you wanted, including the discounts. ✨ -Shivam
Store was amazing
Store was amazing, daz fixed every problem I have ! Amazing experience! Online chat via three was awful
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Amazing, Leee! We’re glad Daz made your visit a positive one and ensured everything was sorted for you. We appreciate the feedback and will keep working to improve our online support. -Afaq
Outstanding
Upgraded my business today with Courtney! Whole experience was outstanding, found me a brilliant deal and made sure everything was in my best interest. Asset to the team!
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Thank you, Stephen! It’s fantastic to hear how Courtney went the extra mile to find the right deal and make the whole process seamless for you. Your feedback truly brightened our day. ☺️ -Prabhjeet
After visiting Birkenhead brunch today…
After visiting Birkenhead branch today looking to upgrade my phone I was a little bit unsure but the assistant was very professional knew her job and got me the phone I wanted also reduced my Broadband so I come away with new broadband and the phone I wanted and it’s cost me no additional money Win win
February 1, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Thanks for the awesome review! We’re thrilled our Birkenhead team gave you such professional support, helping you upgrade your phone and even reduce your broadband costs. Thank you for choosing us and for sharing your feedback. 😊 -Prabhjeet
Great service and support
Great service and support.
Shaz and Daz were amazing.
January 25, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hey, now that’s what we call fantastic service and support, Shaz and Daz truly were amazing, thanks Holly! -Kashish
Jake treated me with kindness help me…
Jake treated me with kindness help me pick my item lovely service
January 22, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
We appreciate your feedback, Jeanette ✨. It’s great to hear Jake supported you thoughtfully and helped you pick your item. We’re glad you enjoyed the service. -Suhaas
Took time to help me set up
Took time to help me set up. I would come back thanks jack
January 20, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hey Joseph, that’s brilliant 😊 We’re glad to hear Jack was able to help you get everything set up. Thanks so much for sharing your experience. -Arvind
Thank you so much to shaz and della for…
Thank you so much to shaz and della for all your in store help a sorting things for me after a very traumatic experience using 3s over the phone service when returning the hub box. They sorted everything for me and was very supportive
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hey Sinead, that’s amazing! We’re so glad Shaz and Della were able to turn things around and make a positive impact on your experience. Thank you so much for sharing this wonderful 5⭐ review! -Veronica
Very helpful
The customer advisor helped me a lot. It was a great experience. Thank you.
January 16, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hey Peterjohn, we’re so happy to hear that you received such great help from our team! Thank you for brightening our day, and we hope your day is just as amazing! ☺️ -Kashish
Courtney was a fantastic help with my…
Courtney was a fantastic help with my phone virus issues very much appreciated i woul like to thank her very much
Desmond Hilliard
January 16, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
That's great to hear, Desmond! We're glad Courtney could help get your phone back to top condition ✅. We’re here to provide the right support whenever you need it. Wishing you a wonderful day! -Suhaas
Love this Three shop
Love this Three shop, every one is so lovely. Nothing is too much of a bother, they are so thorough and professional and kind. I’m older and not very tech savvy, and they really look after you.
January 15, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hey Nahaid, that’s marvelous! We're thrilled our team gave you great service and friendly guidance at the store. Thank you for sharing your 5⭐ review! -Neha
Courtney at the Birkenhead three store…
Courtney at the Birkenhead three store was amazing and super helpful. Helped us save money on our current broadband deal as well.
January 11, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Team were a massive help
Team were a massive help
Didn't feel pressured to over purchase and got great help
Very knowledgeable staff as well on a brand new phone
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Chris, we couldn’t be happier! 🌟 Your recognition of our team’s 5 ⭐ dedication is proof that great service creates lasting joy. Thank you for sharing your wonderful experience with us ☺️ -Ashifa
The store staff was very friendly!
December 27, 2025
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hey Faith, thank you for this wonderful 5 ⭐ review! Wishing you a lovely Christmas when it comes 🎄 -Ayesha
Excellent customer service
Nowshin was amazing to us and really helped us out. Thanks so much!
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Birkenhead
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
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