I only nipped into the shop to have a look, however the assistant was so good, I left with a new phone! She was very knowledgeable, knew what I needed and sorted a great deal for me. Brilliant service... See more
Company replied
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See what reviewers are saying
Myself, my mum and my daughter visited Birkenheads store where we was served by a lovely young lady called ‘Nowshin’ and her customer service was exceptional she was so helpful and explained everythi... See more
Company replied
Daz in the Birkenhead Three store dealt with my request for a pay as you go sim. He discussed various other options & he also reviewed our current contracts for better deals. His pleasant & infor... See more
Company replied
After a terrible experience at another mobile network's shop, we went into Three to see if they could help us to get my Mum's new phone up and running on their network. Everything was sorted quickl... See more
Company replied
Company details
About Three UK - 3Store Birkenhead
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
No 7, St Johns Square, CH41 2XU, Birkenhead, Midlands, United Kingdom
- 01516473997
4.8
Excellent
117 reviews
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The advisor Nowshin was perfect and…
The advisor Nowshin was perfect and really helpfull helping us swap back to 3
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Staff were excellent anf so helpful and…
Staff were excellent anf so helpful and polite
Great conversations
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Birkenhead
Thanks for this fantastic 5⭐ review, Lauren. We really do love to hear this! Hope you have a great day 😊 -Jade
Reply from Three UK - 3Store Birkenhead
Thanks for the 5* review! We appreciate your feedback -Maxine
Upgrade
Courtney was very knowledgeable and helpful. Made my visit and upgrade very easy.
November 16, 2025
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Excellent service
Excellent service. Helped us set up a tablet which was very much appreciated as we didn’t know what to do. Jack is a lovely young man
November 16, 2025
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Excellent service
Been in for an upgrade with Jack today and he got me a great deal on an upgrade. He was so friendly and couldn't do enough for us. Really appreciated his help and made such an impact on us. I made a point of telling the manager how good he was when I left.
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Reply from Three UK - 3Store Birkenhead
Thanks for this fantastic 5⭐ review, Mr Feltham. We really do love to hear this! Well done Della 👏 -Jade
What a great help
What a great help. Daz and team are always happy to help
November 12, 2025
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hello Tony, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Daz from Birkenhead branch been very…
Daz from Birkenhead branch been very helpful and efficient. 👍
November 12, 2025
Unprompted review
Reply from Three UK - 3Store Birkenhead
Fantastic, Viet. We're glad Daz gave you a great experience :) -Scott
Reply from Three UK - 3Store Birkenhead
That's brilliant that the advisor was thorough and left you feeling comfortable all was touched on. Thank you for the 5 stars, William :) -Scott
Once again I visited the Three shop in…
Once again I visited the Three shop in Grange Centre Birkenhead and as always my query on my phone was dealt with successfully with politeness and efficiency within a few minutes..and a very special mention to Nowshin...100 stars
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Birkenhead
Wow, we're dazzled by all those stars. Thank you so much, DH, that's made our day. Great job by Nowshin and the rest of the team :) -Scott
So helpful!
So helpful! I am so grateful to the sweet girl Nowshin who helped me with my phone. She helped with transferring all my data on my new phone and also showed me how to do so many things on my new phone, like creating album, managing my emails, everything. She was so kind and graceful. I would highly recommend this store. Thank you
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Birkenhead
Thanks for this amazing 5⭐ review, Linda. We really do appreciate you taking the time to send this over! Well done Nowshin 🎉 -Jade
The guys were wonderful
The guys were wonderful. Really helpful. They sorted my wife's and my phones for us. Appreciate it. Thank you.
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Birkenhead
We're more than chuffed to hear that, Colin. We thank you, and your wife, for this great response :) -Scott
Ellie made this a very easy transaction…
Ellie made this a very easy transaction with no pressure. Plus she supports Liverpool
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hello Andrew, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Daz really looked after me
Daz really looked after me. I did apply for a phone but gor rejected. Daz set me up with a sim deal and was told I could reapply after 3 months.
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Daz is been very helpful
Daz is been very helpful. The Mrs will be made up! Ibwas dreading this visit but Daz made it easy. Brilliant service
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
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