Martin really helped us today, buying a new phone and setting it up with unlimited data whilst transferring everything. He went above and beyond to make us happy and gave us an amazing deal. Such a l... See more
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Our experience at Three was second to none and Noor was very helpful. She was a wealth of knowledge and experience. We’ve always had a very good experience at Three but this excelled. Thank you Noor
Company replied
What a great experience we had. Went in the Three shop in Bracknell and Martin could not do enough for me. I came away with a new phone all transferred over from my old one and totally satisfied with... See more
Company replied
Excellent service from Francine at Three UK (Bracknell)! Francine was incredibly helpful, patient, and friendly throughout the whole process. She took the time to explain all the details clearly and... See more
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Company details
About Three UK - 3Store Bracknell
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
48 High Street, Bracknell, RG12 1LL, Bracknell, South, United Kingdom
- 01344303703
4.9
Excellent
84 reviews
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Noor is the best!!
I dealt with Noor today for my new phone upgrade and she was pleasure to deal with from start to finish.
Totally catered to me with my ADHDwhich I struggle with massively.
I would not go anywhere else now.
This girl is an asset to the company.
Five star customer service.
Thank you so very much.
December 7, 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Hey.
Thanks! Your review is really appreciated. -Pete
I just wanted to say thank you to Noor
I just wanted to say thank you to Noor, she was great in assisting me with upgrading my accounts, very time efficient and explained everything very well to me.
December 7, 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Martin was very friendly and helpful…
Martin was very friendly and helpful and answered all my questions.
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Thanks for this amazing 5⭐ review, Mandy. We really appreciate you taking the time to send this over to us! Great work Martin 🎉 -Jade
Great service again.
Great service again.
Contract renewed at a better price.
Very happy with Three @Bracknell.
Thankyou.
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
We totally appreciate your 5* review - Have a nice day -Maxine
Martin was so helpful and got me set up…
Martin was so helpful and got me set up straight away when I’ve been struggling switching over for the past couple weeks - thank you so much!
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Thanks for your feedback, Joy, and it's lovely to hear that you enjoyed great customer service from Martin with your switch. We're delighted to welcome you to Three, and appreciate you taking the time to share this with us. -Michael
cancelling my account
Came into Bracknell store to cancel my account as I no longer able to use it. The assistant manager was really helpful and took all the stress out of cancelling this for me. Thank you and hopefully see your again Kim 😊
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Thanks for this amazing 5⭐ review, Kim. We're sad to hear that you've left us, but we appreciate you taking the time to send this over to us! Great work Kim 🎉 -Jade
Your staff are a credit to the Three shop.
The manager Steve was so helpful and patient. I even had to go back to the shop the next day for another problem and he sorted it out in about 10 minutes.
If there were 10 stars to say how grateful I am, I would be happy to press them.
Mrs Eleanor Page.
November 27, 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Aww, thank you so much, Eleanor. That's a wonderful review for Steve, we are thrilled that he was able to help you each time you visited. We appreciate you :) -Scott
Excellent customer service always - thank you
Martin and Steve taking the time to fully understand my situation and always making the best plan for my needs.
Excellent customer service always - thank you
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
We're thrilled that Martin and Steve were considerate when helping arrange the best plan for you, Jenni :) -Scott
Steve the store manager helped us today…
Steve the store manager helped us today sort out several things. He were very professional, helpful and upgraded is many more cost-effective deals. Highly recommend the Bracknell branch.
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Thanks for your feedback, Phil, and it's lovely to hear that you enjoyed great customer service. from Steve during your store visit. We hope you enjoy the upgrade, and appreciate you taking the time to share this with us. -Michael
I recently lost my SIM card and Noor…
I recently lost my SIM card and Noor was amazing in helping me get a duplicate. She made the whole process quick and stress-free, explaining everything clearly and making sure I was sorted as fast as possible. Fantastic service — thank you, Noor!
November 23, 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Professional and kind service
I was at the Three Blacknell Office to establish a mobile for myself and switch my husband mobile to Three. There were very professional and kind service so that we could manage all our requirements sorted easily and smoothly
November 18, 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Excellent service STEVE WAS VERY…
Excellent service STEVE WAS VERY HELPFUL THIS MORNING outstanding service
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Really fantastic customer service
Really fantastic customer service - very helpful and easy process. Thank you Andrea!
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
The process was smooth
The process was smooth. The customer was very helpful and knows her work
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Thanks for your feedback, Yohanna, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Always helpful
Martin was as helpful as ever. All the staff give you a warm welcome and are helpful and knowledgeable
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Thanks for this amazing 5⭐ review, Emma. We really do appreciate you taking the time to send this over! Well done Martin 🎉 -Jade
Great friendly efficient service
Great friendly efficient service, no need to shop around for a better deal
Martin, a fantastic manager.
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Thanks for this amazing 5⭐ review, Paul. We really do appreciate you taking the time to send this over! Well done Martin 🎉 -Jade
Amazing service from noor 👌🏻 well done…
Amazing service from noor 👌🏻 well done to the young lady we are very happy 😊
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
We appreciate the 5* - We know the retail staff will be happy to see this -Maxine
Great service from Noor she’s an…
Great service from Noor she’s an incredible person ! Thank you !
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Thanks for this fantastic 5⭐ review, Antonela. We really do appreciate you taking the time to send this over! Great work Noor 🎉 -Jade
Excellent service from Francine at…
Excellent service from Francine at Three UK (Bracknell)!
Francine was incredibly helpful, patient, and friendly throughout the whole process. She took the time to explain all the details clearly and made sure I got the best deal for my needs. It’s rare to find such genuine customer care these days — thank you, Francine, for your professionalism and kindness! Highly recommend speaking to her if you visit the Bracknell store.
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Martin has been fantastic
Martin has been fantastic helping me set up my phone after I had to raise a fraud claim on my number
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
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