Three UK - 3Store Bracknell Reviews 

84
TrustScore 5 out of 5

4.9

48 High Street, Bracknell, RG12 1LL Bracknell, South, GB


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Rated 5 out of 5 stars

Martin really helped us today, buying a new phone and setting it up with unlimited data whilst transferring everything. He went above and beyond to make us happy and gave us an amazing deal. Such a l... See more

Company replied

Rated 5 out of 5 stars

Our experience at Three was second to none and Noor was very helpful. She was a wealth of knowledge and experience. We’ve always had a very good experience at Three but this excelled. Thank you Noor

Company replied

Rated 5 out of 5 stars

What a great experience we had. Went in the Three shop in Bracknell and Martin could not do enough for me. I came away with a new phone all transferred over from my old one and totally satisfied with... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Francine at Three UK (Bracknell)! Francine was incredibly helpful, patient, and friendly throughout the whole process. She took the time to explain all the details clearly and... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Bracknell

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 48 High Street, Bracknell, RG12 1LL, Bracknell, South, United Kingdom

  • 01344303703

4.9

Excellent

TrustScore 5 out of 5

84 reviews

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4.9

All reviews

(84)

30,052 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional service

Popped into the Bracknell Store today and was assisted by both Conor and Steve. I just have to say their help is always exceptional and they never turn me away even if it's a difficult problem! The best interaction I have at any sales store. Thank you Team Bracknell.

November 1, 2025
Unprompted review
Three UK - 3Store Bracknell logo

Reply from Three UK - 3Store Bracknell

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

I had problems with my phone went to…

I had problems with my phone went to the Bracknell store and the person that attended me was very kind and very knowledgeable of is jib.

October 20, 2025
Unprompted review
Three UK - 3Store Bracknell logo

Reply from Three UK - 3Store Bracknell

Thanks for the fantastic 5⭐ review, Jose'. We really do love to hear this! 😊 -Jade

Rated 5 out of 5 stars

Exceptional Service

Today I made a visit to the Three Store in Bracknell, to finally obtain a new phone after 8 years of a pay as you go phone, anticipating a lengthy and complicated process. I walked into the store and was immediately greeted by Conor. We sat down and I explained what I would like in a new phone and immediately Conor had one in mind for me. All I can say is the service I received from Conor was exceptional and outstanding. Conor was thorough and talked me through the process with ease and clarity. Once all the checks were completed, I left my old phone behind to have everything transferred over. My whole experience was smooth and surprisingly pleasant and I am delighted with my new phone. I will be highly recommending this store.

October 8, 2025
Unprompted review
Three UK - 3Store Bracknell logo

Reply from Three UK - 3Store Bracknell

Thanks for this fantastic 5⭐ review, Sue. Well done Conor 🎉 We love to hear it! -Jade

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