Three UK - 3Store Bromley Reviews 121

TrustScore 5 out of 5

4.9

Unit 91 The Glades Shopping Centre, High Street, BR1 1DD Bromley, South, GB


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Rated 5 out of 5 stars

Jamie, what can I say he "s such a pleasant person, he really knows how to make a customer feels comfortable. Knowing that I came in to cancel, he still make me feel appreciated, honestly it first in... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience with Mo, a Bromley based Three Advisor. From the moment I reached out, he was incredibly friendly, professional, and genuinely attentive to my needs. He took the time to... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience with Mo, a Three Advisor. From the moment I reached out, he was incredibly friendly, professional, and genuinely attentive to my needs. He took the time to understand my... See more

Company replied

Rated 5 out of 5 stars

Thank you to Shareen, who was incredibly helpful with my e‑SIM transfer yesterday 26.03.2026. I arrived just before closing, and she quickly resolved the issues I was having. She was professional, k... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Bromley

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 91 The Glades Shopping Centre, High Street, BR1 1DD, Bromley, South, United Kingdom

  • 2084609018

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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Rated 5 out of 5 stars

Really good and informative service…

Really good and informative service from Thelma who explained pricing and setting up new phone clearly and helpfully.

May 25, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Thanks for sharing, 🎉 David! Thelma clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish

Rated 5 out of 5 stars

Mohammed was really friendly and…

Mohammed was really friendly and helpful. Talked me through everything. Great service!

May 23, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hi Julian, nice to know Mohammed created such a welcoming interaction and guided you through everything with clear support. -Kishan

Rated 5 out of 5 stars

Jamie

Jamie, what can I say he "s such a pleasant person, he really knows how to make a customer feels comfortable. Knowing that I came in to cancel, he still make me feel appreciated, honestly it first in a long time I feel this way. I cannot express my feelings. He really need to infront more often. Please keep him, he is a keeper. He really make my day. Thanks Jamie

May 23, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hi, it’s really great to hear how comfortable and valued Jamie made you feel during your visit, even when you were looking to cancel 😊 it’s lovely to know he created such a positive and memorable experience for you, and that his approach truly made your day. -Shivam

Rated 5 out of 5 stars

Jamie was amazing

Jamie was amazing, friendly and professional.

May 20, 2026
Unprompted review
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Reply from Three UK - 3Store Bromley

Hey Chris, thank you for your glowing review. It’s wonderful to hear Jamie provided such excellent support. Wishing you a fantastic day. 😊 -Prabhjeet

Rated 5 out of 5 stars

Sheeren was fantastic

Sheeren was fantastic. Very helpful and patient. Lovely girl with a great attitude.

May 13, 2026
Unprompted review
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Reply from Three UK - 3Store Bromley

That’s brilliant, Theresa! We’re glad to hear you had such a wonderful experience with Sheeren. It’s lovely to know she guided you through everything clearly. 😊 -Neha

Rated 5 out of 5 stars

Extremely helpful and professional

Extremely helpful with transferring my data to my new phone.
The lady who served me initially was also very approachable and knowledgeable.
Very professional service

May 15, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Thank you for taking the time to share this wonderful feedback! We're delighted to hear that our team made everything straightforward throughout your experience. -Afaq

Rated 5 out of 5 stars

Jamie provided excellent customer…

Jamie provided excellent customer service he was very patient with us and friendly

May 14, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hi hamsi, great to hear about your experience — it’s lovely to know Jamie took the time to support you and made things feel comfortable and welcoming throughout. -Shivam

Rated 5 out of 5 stars

Very good customer service

Very good customer service, he was very friendly and patient

May 14, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

We're so glad to hear our team worked their magic, Hamsi:) Thanks for this great ⭐⭐⭐⭐⭐ review! We're always happy to help. -Kashish

Rated 5 out of 5 stars

Thelma was super helpful and helped my…

Thelma was super helpful and helped my sister and I buy new phones. Explained everything very well and was super friendly.

May 11, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hi Lana, great to hear Thelma made the experience smooth for you both and supported you in choosing new devices, while explaining everything clearly and creating such a friendly, welcoming interaction throughout. -Shivam

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Outstanding communication and very helpful advise from Salih. He was absolutely amazing, very knowledgeable and polite.

May 7, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Creating smiles and delight is what we’re proud to bring to our customers every day, Valentina. Salih made it happen beautifully. Enjoy the rest of your day! 😊 -Ashifa

Rated 5 out of 5 stars

I was very happy with the service that…

I was very happy with the service that was provided to me. It was excellent. It was provided by Thelma.

May 5, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Thank you so much for sharing this wonderful feedback, Gary! It's great to hear that Thelma took such thoughtful care and made sure everything was clearly explained. -Afaq

Rated 5 out of 5 stars

I received excellent service

I received excellent service from Salih, who exceeded my expectations and assisted me with great patience.

May 2, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

That's fantastic, Bruno. We're glad to hear that Salih provided such excellent support throughout. Thank you for taking the time to share this lovely feedback. 😄 -Prabhjeet

Rated 5 out of 5 stars

Salih

Salih, was out advisor he was very helpful! Made a lovely deal for us! Amazing person!

May 2, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

The perfect blend of great deal and service. Salih made sure your day was brighter, Fernanda. We’re thrilled to be part of it! -Ashifa

Rated 5 out of 5 stars

I had a very good experience in store…

I had a very good experience in store today with Thelma, she was friendly, helpful and explained eveything clearly for me. I left happy and satisfied.

April 28, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

That’s brilliant 🌟 Linda, We’re delighted that Thelma brought such warm, clear support in store and made sure everything felt easy and reassuring for you ❤️ Wishing you brighter moments ahead ✨ -Arvind

Rated 5 out of 5 stars

Shereen

Shereen, the customer service assistance made my day, she was very professional and provided a great customer service.

April 27, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Terrence, that’s a brilliant shout out for Shereen! The way you describe her professionalism and the positive impact she had on your day really highlights the power of great customer service. It’s clear she left you feeling valued and supported. -Manavata

Rated 5 out of 5 stars

Jamie was super helpful and resolved an…

Jamie was super helpful and resolved an issue that Apple couldn’t
Great service *****

April 26, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Thank you, Andy. It’s great to hear Jamie was super helpful and got everything sorted for you. We really value the 5‑star support. -Ayesha

Rated 5 out of 5 stars

Amazing!

Amazing!! Super helpful and kind, all resolved beyond expectations

April 26, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hi Maria, thank you for sharing your experience. We’re so pleased our team’s kindness and support exceeded expectations. -Suhaas

Rated 5 out of 5 stars

Jamie is simply the best

Jamie is simply the best, marvellous

April 24, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

We really appreciate your review, Joan. It’s great to know that Jamie delivered such outstanding support. -Afaq

Rated 5 out of 5 stars

Jamie in store at Bromley answered all…

Jamie in store at Bromley answered all my questions in terms of an upgrade and went a step further to offer me a better deal on my monthly sim. Excellent service

April 24, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Boom 💥 Bradley, your shout-out for Jamie is WOW ✨ It is superb how his dedicated expertise at our Bromley store ensured you secured a superior value for your monthly setup. Here's to many more happy moments ahead 🚀 -Arvind

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