Three UK - 3Store Bromley Reviews 

146
TrustScore 5 out of 5

4.9

Unit 91 The Glades Shopping Centre, High Street, BR1 1DD Bromley, South, GB


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Rated 5 out of 5 stars

Outstanding service from Salih. He was very knowledgeable, patient and helpful. Probably the most helpful assistance we have had in a long time. He is a credit to your company.

Company replied

Rated 5 out of 5 stars

Glades Bromley 3 mobile store Shereen. Such a valuable member of staff She helped me few times with my phone always so helpful and knowledgeable Amazing Top class service Deserves a praise... See more

Company replied

Rated 5 out of 5 stars

Thank you to Shareen, who was incredibly helpful with my e‑SIM transfer yesterday 26.03.2026. I arrived just before closing, and she quickly resolved the issues I was having. She was professional, k... See more

Company replied

Rated 5 out of 5 stars

Best trusted service at my local Three store. Great customer service provided by Jamie who took his time to look into the best deals to help me save as much as possible. That’s worth staying with th... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Bromley

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 91 The Glades Shopping Centre, High Street, BR1 1DD, Bromley, South, United Kingdom

  • 2084609018

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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4.9

All reviews

(146)

30,757 reviews in the last 12 months

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Rated 5 out of 5 stars

Attentive staff member

Had a great experience. Mohammad helped sort out the issues I had on my account and made sure I got the best prices for my home broadband deal. Visit the Bromley store if you need any assistance with your phone contract or broadband services

April 3, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hi Jason, we’re pleased Mohammad supported you with your account and helped you find a home broadband deal that meets your needs. It’s great to hear you’d recommend our Bromley store. -Kishan

Rated 5 out of 5 stars

Mohammad helped me switch my PAC code…

Mohammad helped me switch my PAC code from Vodafone to Three

April 3, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hey Yvonne! Thank you for your feedback. We’re so glad Mohammad was able to help you perfectly, and we’re always here whenever you need us. ☺️ -Kashish

Rated 5 out of 5 stars

JAMIE is very good person

JAMIE is very good person . I'm very happy with him .good job

March 31, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Janet, we’re delighted Jamie’s kindness and dedication made such a positive impression. Thank you so much for the 5 ⭐ review! -Suhaas

Rated 5 out of 5 stars

Salih is an asset to your company

Salih is an asset to your company. It took no time at all for him to extend my contract for a further two years. 5 star customer service, thank you.

March 28, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Amazing! We’re glad to hear that Salih provided such a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq

Rated 5 out of 5 stars

Thank you to Shareen

Thank you to Shareen, who was incredibly helpful with my e‑SIM transfer yesterday 26.03.2026. I arrived just before closing, and she quickly resolved the issues I was having. She was professional, kind and friendly throughout, and I really appreciated her taking the time to answer the store phone before I came in — something many stores don’t do.
Thanks again, Shareen.

March 26, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hi Caroline, thank you for sharing this. It’s great to hear that Shareen was so helpful with your e-SIM, especially right at the end of the day. We really appreciate the shout-out and are glad you had such a smooth experience. -Kishan

Rated 5 out of 5 stars

Amazing service at store in Bromley

Amazing service at store in Bromley! Thank you Mohammad for helping me sorting my problem

March 27, 2026
Unprompted review
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Reply from Three UK - 3Store Bromley

Hi João, we’re delighted to hear this! 🌟 Mohammad’s expertise and kindness truly shone through, and we’re thrilled he was able to get everything sorted so smoothly for you. -Neha

Rated 5 out of 5 stars

Huge shoutout to Adwoa and the team at…

Huge shoutout to Adwoa and the team at 3! I just sorted my new SIM-only deal and the service was top-notch. The agent Adwoa made everything incredibly simple, transparent, and quick. Highly recommend if you’re looking to upgrade without the headache!

March 26, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hello, Jude! We’re delighted to hear Adwoa and the team made your SIM only upgrade smooth and straightforward. Your recommendation means a lot to us. 😇 -Prabhjeet

Rated 5 out of 5 stars

The young lady who served me,who l came…

The young lady who served me,who l came to know as Adwoa was professional and so friendly, and very clear with her explanations

March 26, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Thank you so much, Francois. It’s wonderful to hear how well Adwoa supported you during your visit. Her warm approach and clear guidance truly reflect the service we aim to deliver every day. -Manavata

Rated 5 out of 5 stars

Mohammad helped me setup my new home…

Mohammad helped me setup my new home broadband with clear instructions and good patience he made the process very easy

March 25, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hi Eden, thanks for sharing your experience. We’re glad to hear Mohammad’s patience and clear guidance made setting up your new home broadband simple and stress free. 🥰 -Prabhjeet

Rated 5 out of 5 stars

Mohammad helped me setup adult content…

Mohammad helped me setup adult content and top up my friends PAYG sim

March 25, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

It’s wonderful to hear Mohammad provided clear assistance and made things simple for you, Cristian. Thank you for sharing your experience. -Suhaas

Rated 5 out of 5 stars

The man helped me cancel my SIM and…

The man helped me cancel my SIM and upgrade my other line

March 25, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Really appreciate the feedback, Stephen. Happy to hear everything was sorted quickly and clearly for you. ☺️ -Ayesha

Rated 5 out of 5 stars

Outstanding service and understanding…

Outstanding service and understanding of my needs
Sherine gave me sound advice as time was a critical factor Jamie helped and I returned the next day
Jamie was on time friendly and patient
Outstanding service with kindness
Thank you for a brilliant outcome

March 25, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hey Suzanne, every cherished memory is shaped by people like JSherine and Jamie, whose dedication truly stands out. Serving you at was an absolute joy. Here’s to many more wonderful experiences together. -Ashifa

Rated 5 out of 5 stars

Gentleman helped me fix my WiFi box

Gentleman helped me fix my WiFi box

March 25, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hi Roger, we’re thrilled to hear this! 💙 Our colleague made everything smooth and hassle free by fixing your WiFi box. Thanks for sharing your experience! -Neha

Rated 5 out of 5 stars

Adwog was so helpful sorting all the…

Adwog was so helpful sorting all the accounts and your app

March 25, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

We’re delighted Adwog’s support made managing your accounts easier, Richard. Your words encourage us to keep improving. Your review means a lot to us. -Suhaas

Rated 5 out of 5 stars

Great staff

The staff was very professional and helped me to buy and reset a phone. Jamie was very friendly , patient and took the time to explain everything clearly. I would definitely recommend him!

March 22, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Aris, it’s wonderful to hear Jamie explained everything so clearly. We’re glad you’re happy with your experience. Thank you for choosing us. -Suhaas

Rated 5 out of 5 stars

Was a tricky one but Jamie resolved all…

Was a tricky one but Jamie resolved all my problems, thank you

March 18, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Xhevahir, we’re so pleased Jamie could sort everything out smoothly for you. Thank you so much for the 5 ⭐ review! -Suhaas

Rated 5 out of 5 stars

Excellent service from Thelma

Excellent service from Thelma, knows her stuff

March 21, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Thank you so much, Mariama! 🎉 We’re delighted Thelma could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish

Rated 5 out of 5 stars

Salih Thank you Salih He is so kind

Salih Thank you Salih He is so kind. He deals us very politely. I have no words to explain about he, he is so good guy

March 19, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hello Gulraiz,

Thanks a ton for your review! It’s wonderful to know Salih gave his best, and we hope you have a fantastic day 🤗. -Kashish

Rated 5 out of 5 stars

Thank you Salih for the help

Thank you Salih for the great help. Sorted out an ongoing problem I had very efficiently. A great hardworking employee, many thanks.

March 19, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Nothing makes us happier than fixing what matters and restoring smiles along the way, Jems. We're thrilled Salih could help and make your experience seamless. What a joy it was to serve you! -Ashifa

Rated 5 out of 5 stars

My experience was great

My experience was great ! Shereen was really helpful in helping me I would definitely recommend her

March 18, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

That’s fantastic, Barry! It feels amazing to know Shereen was able to sort everything and make the experience smooth. It’s great to hear you’d recommend us, and we wish you a fantastic day. 😊 -Neha

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