Outstanding service from Salih. He was very knowledgeable, patient and helpful. Probably the most helpful assistance we have had in a long time. He is a credit to your company.
Company replied
Unit 91 The Glades Shopping Centre, High Street, BR1 1DD Bromley, South, GB
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Outstanding service from Salih. He was very knowledgeable, patient and helpful. Probably the most helpful assistance we have had in a long time. He is a credit to your company.
Company replied
Glades Bromley 3 mobile store Shereen. Such a valuable member of staff She helped me few times with my phone always so helpful and knowledgeable Amazing Top class service Deserves a praise... See more
Company replied
Thank you to Shareen, who was incredibly helpful with my e‑SIM transfer yesterday 26.03.2026. I arrived just before closing, and she quickly resolved the issues I was having. She was professional, k... See more
Company replied
Best trusted service at my local Three store. Great customer service provided by Jamie who took his time to look into the best deals to help me save as much as possible. That’s worth staying with th... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit 91 The Glades Shopping Centre, High Street, BR1 1DD, Bromley, South, United Kingdom
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Very helpful with all my needs and questions and helping me decide what is the best options for me nothing was to much trouble a really lovely member of your team I will be recommending her to my family for all the future technical needs great service 5 stars plus

Reply from Three UK - 3Store Bromley
The assistant has been absolutely great, she showed me lots of patience and did an amazing job. 20 out 10 for all the help she gave me. Thankyou

Reply from Three UK - 3Store Bromley
I would like to record how easy Thelma made my change to the 3 broadband network.Her manner was confident, most courteous, and her product knowledge and detail excellent. I would recommend her as a FIrst class operative
Regards Edward Wynne

Reply from Three UK - 3Store Bromley
Thelma was very pro and very frendly and helpful,

Reply from Three UK - 3Store Bromley
Kinga was very professional and nice. We've been taken care of with all the things we wanted to get.

Reply from Three UK - 3Store Bromley
Was an unfortunate victim of fraud and had lost all connection to my phone sim. I walked in to the Three store in Bromley where Jamie superbly got me back up and running within a few minutes. He was patient, conversational and exuded confidence and experience. A true credit to the business.

Reply from Three UK - 3Store Bromley
Thelma is Excellent, very professional, very kind.

Reply from Three UK - 3Store Bromley
It was a very pleasant experience with Kinga. She advised us the deals that were best match to us. Imm really grateful.

Reply from Three UK - 3Store Bromley
Kinga was patient and explained everything. I'm happy with her service

Reply from Three UK - 3Store Bromley
I visited my local Bromley three store and two ladies Shereen and rodica were absolutely Amazing! I had many issues trying to sort out a blocked phone and then e SIM via customer services and telephone and these two ladies salted the issue and knew exactly what they was doing with the device. Absolutely amazing customer service

Reply from Three UK - 3Store Bromley
I spoke with Thelma in the Bromley store today she was very helpful in getting me started with my new device and was very nice and patient

Reply from Three UK - 3Store Bromley
We had a wonderful experience. Very good deal. Thelma was very helpful.

Reply from Three UK - 3Store Bromley
Jamie was friendly and helpful. He ma the experience easy and straightforward.

Reply from Three UK - 3Store Bromley
Beilant service from jamie very paintent brilant guy

Reply from Three UK - 3Store Bromley
Jamie Lawrence in the Bromley three store was amazing. I stupidly gave my details over to frauds. Jamie was efficient and handled the situation exceptionally well and quickly. Would recommend him to be a manager or any higher position. Would recommend him to deal with any customer issues.

Reply from Three UK - 3Store Bromley
Helped me save money on my phone contract and set up a new line

Reply from Three UK - 3Store Bromley
The man that spoke to me was so helpful and patient his name was Salih

Reply from Three UK - 3Store Bromley
Gave great service and set up sim inside the phone

Reply from Three UK - 3Store Bromley
Having been miss sold a mobile sim only deal by Mo and having received a message about being charged to cancel I went to the Bromley store and saw a very nice helpful chap named Jamie. He dealt with the issue quickly, efficiently and with good nature and very polite. I can’t praise him enough, he restored confidence with Three.he is a credit to the company. Thanks again Jamie.

Reply from Three UK - 3Store Bromley
Great customer advisor mo helped me choose a new sim contract and helped me move my number to 3 very fast

Reply from Three UK - 3Store Bromley
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