Three UK - 3Store Bromley Reviews 

146
TrustScore 5 out of 5

4.9

Unit 91 The Glades Shopping Centre, High Street, BR1 1DD Bromley, South, GB


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Rated 5 out of 5 stars

Outstanding service from Salih. He was very knowledgeable, patient and helpful. Probably the most helpful assistance we have had in a long time. He is a credit to your company.

Company replied

Rated 5 out of 5 stars

Glades Bromley 3 mobile store Shereen. Such a valuable member of staff She helped me few times with my phone always so helpful and knowledgeable Amazing Top class service Deserves a praise... See more

Company replied

Rated 5 out of 5 stars

Thank you to Shareen, who was incredibly helpful with my e‑SIM transfer yesterday 26.03.2026. I arrived just before closing, and she quickly resolved the issues I was having. She was professional, k... See more

Company replied

Rated 5 out of 5 stars

Best trusted service at my local Three store. Great customer service provided by Jamie who took his time to look into the best deals to help me save as much as possible. That’s worth staying with th... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Bromley

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 91 The Glades Shopping Centre, High Street, BR1 1DD, Bromley, South, United Kingdom

  • 2084609018

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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4.9

All reviews

(146)

30,844 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful with all my needs and…

Very helpful with all my needs and questions and helping me decide what is the best options for me nothing was to much trouble a really lovely member of your team I will be recommending her to my family for all the future technical needs great service 5 stars plus

March 17, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Huge thanks for your kind words! Tiffany is fantastic at making things simple and clear, and we’re glad she could support you with everything you needed. Your recommendation means a lot to us. 🤗 -Ayesha

Rated 5 out of 5 stars

The assistant has been absolutely…

The assistant has been absolutely great, she showed me lots of patience and did an amazing job. 20 out 10 for all the help she gave me. Thankyou

March 16, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hey.

Thank you. We really appreciate your review. -Pete

Rated 5 out of 5 stars

I would like to record how easy Thelma…

I would like to record how easy Thelma made my change to the 3 broadband network.Her manner was confident, most courteous, and her product knowledge and detail excellent. I would recommend her as a FIrst class operative
Regards Edward Wynne

March 9, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hi Trevor, we're proud that switching your broadband to our network was such an efficient process. It’s rewarding to hear that Thelma’s professional approach and expertise made a positive impact, and we appreciate you recommending her so highly. -Kishan

Rated 5 out of 5 stars

Thelma was very pro and very frendly…

Thelma was very pro and very frendly and helpful,

March 2, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

That’s fantastic, Mark! We’re so glad Thelma was able to provide the support you needed. Thank you so much for the ⭐ review. -Neha

Rated 5 out of 5 stars

Kinga was superb!

Kinga was very professional and nice. We've been taken care of with all the things we wanted to get.

February 26, 2026
Unprompted review
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Reply from Three UK - 3Store Bromley

Hi Gertrúd,
That’s wonderful to hear 🌟 We’re so pleased Kinga made sure you felt looked after and got everything you needed. Thanks for sharing your experience! -Shivam

Rated 5 out of 5 stars

Was an unfortunate victim of fraud and…

Was an unfortunate victim of fraud and had lost all connection to my phone sim. I walked in to the Three store in Bromley where Jamie superbly got me back up and running within a few minutes. He was patient, conversational and exuded confidence and experience. A true credit to the business.

February 25, 2026
Unprompted review
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Reply from Three UK - 3Store Bromley

We're delighted that Jamie could turn this stressful situation around for you, Julian. Thank you for sharing your experience with us. -Scott

Rated 5 out of 5 stars

Thelma is Excellent

Thelma is Excellent, very professional, very kind.

February 24, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Julie, feedback like this truly keeps us smiling. We’re delighted that Thelma was able to give you the service you deserve. Thank you for sharing your thoughts. 😊 -Ayesha

Rated 5 out of 5 stars

It was a very pleasant experience with…

It was a very pleasant experience with Kinga. She advised us the deals that were best match to us. Imm really grateful.

February 17, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hello Muhammad, it’s great that Kinga’s personalized support ensured you felt confident and happy with the choices selected for you. -Kishan

Rated 5 out of 5 stars

Kinga was patient and explained…

Kinga was patient and explained everything. I'm happy with her service

February 17, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Thank you for your feedback, Christopher. It’s amazing to hear that Kinga offered such thoughtful support and made your experience genuinely uplifting. We’re thrilled her dedication left such a standout impression. -Manavata

Rated 5 out of 5 stars

I visited my local Bromley three store…

I visited my local Bromley three store and two ladies Shereen and rodica were absolutely Amazing! I had many issues trying to sort out a blocked phone and then e SIM via customer services and telephone and these two ladies salted the issue and knew exactly what they was doing with the device. Absolutely amazing customer service

February 5, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hi Gayle, thank you for sharing your experience at our Bromley store! We’re happy Shereen and Rodica could resolve the issues for you with their expertise. We value your feedback. -Suhaas

Rated 5 out of 5 stars

I spoke with Thelma in the Bromley…

I spoke with Thelma in the Bromley store today she was very helpful in getting me started with my new device and was very nice and patient

February 3, 2026
Unprompted review
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Reply from Three UK - 3Store Bromley

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

We had a wonderful experience

We had a wonderful experience. Very good deal. Thelma was very helpful.

January 26, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Fahri, we really appreciate your feedback. It’s wonderful to hear Thelma gave you such great support 😊. -Shivam

Rated 4 out of 5 stars

Jamie was friendly and helpful

Jamie was friendly and helpful. He ma the experience easy and straightforward.

January 24, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Jamie’s bright energy made the experience smooth and enjoyable. Kingsley, we’re committed to ensuring that the next time we connect, it’s a 5 ⭐ moment worth celebrating! -Ashifa

Rated 5 out of 5 stars

Beilant service from jamie very…

Beilant service from jamie very paintent brilant guy

January 22, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hey Marie, that’s brilliant! We’re so happy to hear Jamie gave you all the support you needed. Thanks for sharing such a sweet experience! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Jamie Lawrence in the Bromley three…

Jamie Lawrence in the Bromley three store was amazing. I stupidly gave my details over to frauds. Jamie was efficient and handled the situation exceptionally well and quickly. Would recommend him to be a manager or any higher position. Would recommend him to deal with any customer issues.

January 18, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

James, thank you for your outstanding 5 ⭐ review! It's wonderful to hear that Jamie made your experience epic. We hope to see you again soon! -Afaq

Rated 5 out of 5 stars

Helped me save money on my phone…

Helped me save money on my phone contract and set up a new line

January 14, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hi Claudia! 🎉 That’s brilliant. We're glad we could help you save on your contract and get that additional line sorted. Thanks for the review and for choosing us! -Kishan

Rated 5 out of 5 stars

The man that spoke to me was so helpful…

The man that spoke to me was so helpful and patient his name was Salih

January 10, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Thanks for your 5 ⭐ review, Brenda, and it's lovely to hear that you enjoyed great customer service from Salih. We appreciate you taking the time to share this with us 🎊. -Michael

Rated 5 out of 5 stars

Praise for Jamie

Having been miss sold a mobile sim only deal by Mo and having received a message about being charged to cancel I went to the Bromley store and saw a very nice helpful chap named Jamie. He dealt with the issue quickly, efficiently and with good nature and very polite. I can’t praise him enough, he restored confidence with Three.he is a credit to the company. Thanks again Jamie.

January 8, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Hey Karl 😊

Whilst we're sorry to hear that you were mis sold your recent SIM only deal, we are very happy to hear that Jamie was able to swiftly get the matter resolved for you.

Thanks for taking the time to send over this 5⭐ review. We really do appreciate it! -Jade

Rated 5 out of 5 stars

Great customer advisor mo helped me…

Great customer advisor mo helped me choose a new sim contract and helped me move my number to 3 very fast

January 7, 2026
Unprompted review
Three UK - 3Store Bromley logo

Reply from Three UK - 3Store Bromley

Thanks for your 5 ⭐ review, Sabaratnam, and it's lovely to hear that you enjoyed great customer service with your new Three plan. We're delighted to have you join us, and appreciate you taking the time to share this with us 🎊. -Michael

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