Shereen was a great help in sorting out an issue I had with my account details. She was personable and efficient, and a delight to chat to! A great representative of Three.
Company replied
Location
Switch locationUnit 91 The Glades Shopping Centre, High Street, BR1 1DD Bromley, South, GB
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See what reviewers are saying
Best trusted service at my local Three store. Great customer service provided by Jamie who took his time to look into the best deals to help me save as much as possible. That’s worth staying with th... See more
Company replied
Glades Bromley 3 mobile store Shereen. Such a valuable member of staff She helped me few times with my phone always so helpful and knowledgeable Amazing Top class service Deserves a praise... See more
Company replied
Thank you to Shareen, who was incredibly helpful with my e‑SIM transfer yesterday 26.03.2026. I arrived just before closing, and she quickly resolved the issues I was having. She was professional, k... See more
Company replied
Company details
About Three UK - 3Store Bromley
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 91 The Glades Shopping Centre, High Street, BR1 1DD, Bromley, South, United Kingdom
- 2084609018
4.9
Excellent
145 reviews
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Glades Bromley 3 mobile store
Glades Bromley 3 mobile store
Shereen. Such a valuable member of staff
She helped me few times with my phone always so helpful and knowledgeable
Amazing
Top class service
Deserves a praise
Jakub Lewandowski
June 7, 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Hi Jakub, thank you for sharing your feedback, we are glad that Shereen at our Glades Bromley branch looked after you so well and consistently shares her expertise to make sure you are completely sorted! Your appreciation means a lot to us. -Shivam
Great experience with Salih at the…
Great experience with Salih at the Bromley Glades location. Always helpful, sorts out problems fast. Thank you!
June 6, 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Hi Kyle, great to hear Salih gave you such smooth and helpful support during your visit. We appreciate you sharing this. -Suhaas
Shereen was great - Fantastic customer service!
Shereen was great - I had a few contracts that we previously moved to a business plan, that saved me money and made my life alot easier from a single bill and common renewal date perspective.
I added 2 more numbers to the contract this weekend and as usual Shereen took time to explain my options, worked with me to find the right plan to suit my needs and was friendly and helpful throughout.
I felt like valued as a customer, listened too and not just a transaction... This is not common for mobile phones where it is pretty much a given that everybody needs one - its experiences like this that make a difference and keep your customers.
Thank you Three and Shereen :)
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Hi Mark,
This is such brilliant feedback ⭐ Shereen will be thrilled to know how much her support has meant to you over time. It’s great to hear she took the time to explain everything clearly and helped you build a setup that really works for you. Feeling valued shouldn’t be rare we’re glad she made that difference for you. -Ayesha
Staff patient and helpful!
Came in with a fairly complicated problem with my phone / account and the person who helped me, who was actually in training at the time was very calm, communicated well and made a potentially stressful situation more bearable. Returned the next day with a minor query and another member of staff, Mohammed was also very helpful.
May 27, 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Hi there, thanks for sharing this — really good to hear the team handled your account issue with such patience and calm, especially with someone still in training. It’s great they helped take the pressure out of a complicated situation, and that Mohammed was just as supportive when you popped back in the next day. -Shivam
Jamie the boss
Jamie helped me todaybat the three store in bromley Great customer service very friendly and helpful deserves a raise.
May 28, 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Hi Nicolas, thanks for sharing this — great to hear Jamie made your visit such a positive one. It’s fantastic to know you received warm service and left feeling well looked after. -Shivam
Mohammed was really friendly and…
Mohammed was really friendly and helpful. Talked me through everything. Great service!
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Hi Julian, nice to know Mohammed created such a welcoming interaction and guided you through everything with clear support. -Kishan
Jamie
Jamie, what can I say he "s such a pleasant person, he really knows how to make a customer feels comfortable. Knowing that I came in to cancel, he still make me feel appreciated, honestly it first in a long time I feel this way. I cannot express my feelings. He really need to infront more often. Please keep him, he is a keeper. He really make my day. Thanks Jamie
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Hi, it’s really great to hear how comfortable and valued Jamie made you feel during your visit, even when you were looking to cancel 😊 it’s lovely to know he created such a positive and memorable experience for you, and that his approach truly made your day. -Shivam
Reply from Three UK - 3Store Bromley
Hey Chris, thank you for your glowing review. It’s wonderful to hear Jamie provided such excellent support. Wishing you a fantastic day. 😊 -Prabhjeet
Sheeren was fantastic
Sheeren was fantastic. Very helpful and patient. Lovely girl with a great attitude.
May 13, 2026
Unprompted review
Reply from Three UK - 3Store Bromley
That’s brilliant, Theresa! We’re glad to hear you had such a wonderful experience with Sheeren. It’s lovely to know she guided you through everything clearly. 😊 -Neha
Extremely helpful and professional
Extremely helpful with transferring my data to my new phone.
The lady who served me initially was also very approachable and knowledgeable.
Very professional service
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Thank you for taking the time to share this wonderful feedback! We're delighted to hear that our team made everything straightforward throughout your experience. -Afaq
Jamie provided excellent customer…
Jamie provided excellent customer service he was very patient with us and friendly
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Hi hamsi, great to hear about your experience — it’s lovely to know Jamie took the time to support you and made things feel comfortable and welcoming throughout. -Shivam
Excellent customer service patient and…
Excellent customer service patient and friendly staff
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Thank you for sharing this wonderful feedback, Pathmasritharan! We’re delighted to know that our team made your experience positive. 😊 -Maryalex
Very good customer service
Very good customer service, he was very friendly and patient
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Bromley
We're so glad to hear our team worked their magic, Hamsi:) Thanks for this great ⭐⭐⭐⭐⭐ review! We're always happy to help. -Kashish
Thelma was super helpful and helped my…
Thelma was super helpful and helped my sister and I buy new phones. Explained everything very well and was super friendly.
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Hi Lana, great to hear Thelma made the experience smooth for you both and supported you in choosing new devices, while explaining everything clearly and creating such a friendly, welcoming interaction throughout. -Shivam
Excellent customer service
Excellent customer service. Outstanding communication and very helpful advise from Salih. He was absolutely amazing, very knowledgeable and polite.
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Creating smiles and delight is what we’re proud to bring to our customers every day, Valentina. Salih made it happen beautifully. Enjoy the rest of your day! 😊 -Ashifa
I was very happy with the service that…
I was very happy with the service that was provided to me. It was excellent. It was provided by Thelma.
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Thank you so much for sharing this wonderful feedback, Gary! It's great to hear that Thelma took such thoughtful care and made sure everything was clearly explained. -Afaq
I received excellent service
I received excellent service from Salih, who exceeded my expectations and assisted me with great patience.
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Bromley
That's fantastic, Bruno. We're glad to hear that Salih provided such excellent support throughout. Thank you for taking the time to share this lovely feedback. 😄 -Prabhjeet
Salih
Salih, was out advisor he was very helpful! Made a lovely deal for us! Amazing person!
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Bromley
The perfect blend of great deal and service. Salih made sure your day was brighter, Fernanda. We’re thrilled to be part of it! -Ashifa
I had a very good experience in store…
I had a very good experience in store today with Thelma, she was friendly, helpful and explained eveything clearly for me. I left happy and satisfied.
April 28, 2026
Unprompted review
Reply from Three UK - 3Store Bromley
That’s brilliant 🌟 Linda, We’re delighted that Thelma brought such warm, clear support in store and made sure everything felt easy and reassuring for you ❤️ Wishing you brighter moments ahead ✨ -Arvind
Shereen
Shereen, the customer service assistance made my day, she was very professional and provided a great customer service.
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Bromley
Terrence, that’s a brilliant shout out for Shereen! The way you describe her professionalism and the positive impact she had on your day really highlights the power of great customer service. It’s clear she left you feeling valued and supported. -Manavata
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