Outstanding service from Salih. He was very knowledgeable, patient and helpful. Probably the most helpful assistance we have had in a long time. He is a credit to your company.
Company replied
Unit 91 The Glades Shopping Centre, High Street, BR1 1DD Bromley, South, GB
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Outstanding service from Salih. He was very knowledgeable, patient and helpful. Probably the most helpful assistance we have had in a long time. He is a credit to your company.
Company replied
Glades Bromley 3 mobile store Shereen. Such a valuable member of staff She helped me few times with my phone always so helpful and knowledgeable Amazing Top class service Deserves a praise... See more
Company replied
Thank you to Shareen, who was incredibly helpful with my e‑SIM transfer yesterday 26.03.2026. I arrived just before closing, and she quickly resolved the issues I was having. She was professional, k... See more
Company replied
Best trusted service at my local Three store. Great customer service provided by Jamie who took his time to look into the best deals to help me save as much as possible. That’s worth staying with th... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit 91 The Glades Shopping Centre, High Street, BR1 1DD, Bromley, South, United Kingdom
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Very kind helpful explained everything in detail answered all questions kindly! Wonderful!

Reply from Three UK - 3Store Bromley
Jamie was as helpful as he was 10 years ago when I first signed up with Three, no problem he couldn’t solve with his usual charm and lovely personality, it’s so nice to see the same person who is loyal to the company they work for.

Reply from Three UK - 3Store Bromley
Speaking and dealing with Ciprian was very easy and helpful and they made my experience as best as one could hope, well mannered and very attentive to my needs.

Reply from Three UK - 3Store Bromley
I spoke with someone named Adwoa and the service was exemplary today the least. They were kind, patient and very well informed not to mention polite.

Reply from Three UK - 3Store Bromley

Reply from Three UK - 3Store Bromley
THE TIME CARE AND ATTENTION GIVEN BY YOUR STORE ADVISER TO A CUSTOMER APPROACHING THE AGE OF 80 AND WITH LITTLE TO NO KNOWLEDGE OG TECHNOLOGY WAS EXEMPLORARY

Reply from Three UK - 3Store Bromley
I can’t believe how great the service from shereen and kat was together , they both came together to help my issue very friendly girlies and very knowledgeable.

Reply from Three UK - 3Store Bromley
Katherine was amazing, she really helped me out whilst I was stressed out at my phone being stolen she was kind & attentive whilst guiding me on choosing the right contract for me would highly recommend three store in Bromley but ask for Kat !

Reply from Three UK - 3Store Bromley
Provided help with 3 app and password recovery

Reply from Three UK - 3Store Bromley
Thelma is a wonderful young lady it was a pleasure dealing with her very helpful and kind
Thank you

Reply from Three UK - 3Store Bromley
We came at store for so many problems 🫣 Jamie (Glades Shopping Mall Bromley) He really solved all in jiffy. He is such a nice, helpful and lively chap. My son was so happy coz all his mobile network problems were solved & he had a big smile on his face at the end. We had a great experience. Billions of stars for Jamie and his excellent service. Thanks

Reply from Three UK - 3Store Bromley
Salih is really quick and helpful with the phone upgrade everything was smooth and he was insanely helpful with every step.
Really great customer service!

Reply from Three UK - 3Store Bromley
Salih is really quick, patient and helpful, this was the fastest phone upgrade ever! I loved this experience, he didnt make it as complicated as the other workers.

Reply from Three UK - 3Store Bromley

Reply from Three UK - 3Store Bromley
We have a great experience with Thelma she was absolutely fantastic with lot of nolege about all the products.

Reply from Three UK - 3Store Bromley
Excellent service from Jamie!
Very patient and thorough explaining the options, not over selling. Very happy with the broadband and phone contract.
Thanks so much.

Reply from Three UK - 3Store Bromley
Thelma has been super helpful in getting my contract changed and eSIM added. Excellent customer service . Thanks .

Reply from Three UK - 3Store Bromley
Thelma was really efficient and helpful in store today, very pleased with my experience in store

Reply from Three UK - 3Store Bromley
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