Alex was really helpful, he provided helpful information on the products we were after and also helped to update my contact to better suit my needs. He was really knowledgeable, and quick to provide s... See more
Company replied
Location
Switch location36-44 St David's Way, St David's Centre, CF10 2DP Cardiff, South, GB
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Great customer service. Came in with some questions on new SIM cards and left with an updated contract and the SIM cards I needed. Shout out to Alex for his outstanding support and knowledge.
Company replied
Shannon and Jack made the whole process of reviewing my plan incredibly smooth and stress-free. They took the time to really understand what I needed, asked the right questions, and quickly narrowed... See more
Company replied
Just popped into three in Cardiff St David’s shopping centre and had a fantastic experience with a young lady named Janice. She was efficient, personable and so helpful. Thank you Janice.
Company replied
Company details
About Three UK - 3Store Cardiff (St David's)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
36-44 St David's Way, St David's Centre, CF10 2DP, Cardiff, South, United Kingdom
- 02920236862
4.9
Excellent
121 reviews
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Sam was very helpful and very friendly…
Sam was very helpful and very friendly person. Highly recommend Three Store Cardiff St Davies.
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey Urszula, we're delighted to hear that your visit with Sam left you feeling happy. Sam's approach clearly made your time in the store a better experience, and your feedback is truly appreciated. -Afaq
Azeem and Saira was really good.
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi there, glad to hear that Azeem and Saira were able to give you such great support 😊 Thanks for sharing your feedback. -Arvind
Gio was excellent
Gio was outstanding and patient with me as a non technical person. Highest recommendation possible for him.
January 30, 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Mark! It’s great to hear that Gio made the experience smooth and easy for you. Your feedback means a lot to us. We hope your day is as awesome as you are! -Afaq
Gio was very helpful and has good…
Gio was very helpful and has good customers service orientation, I definitely recommend him.
January 26, 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi Rasheedat. We're delighted to hear that Gio provided all the help and support you needed. Thank you for choosing us and for sharing your feedback. 😊 -Neha
Very useful service from harrison
January 22, 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Thank you so much, Ramiz! We’re delighted Harrison’s service was so useful to you. We truly appreciate your feedback. -Suhaas
Excellent upgrading experience at 3 shop Cardiff City
Shaz and Alex gave excellent service across all aspects over 2 visits for upgrading an iPhone Contract, with new handset
Advice was so good that I happily upgraded to a higher level in store.
I also had perfect help with the physical actions needed
Finally, I was given additional accessories at value for many costs.
January 22, 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Bravo, Anthony. Shaz and Alex delivered outstanding support during your visits and made the upgrade process seamless. It’s great to hear their guidance helped you choose the right option and everything was set up just the way you needed. We appreciate your kind words. -Afaq
Harrison and Shaz were amazing
Harrison and Shaz were amazing, they gave me a quick and easy deal with no stress or hassle, give these men a pay rise!
January 22, 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi Amna, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Cardiff (St David's)
That’s amazing, Mia! We’re delighted to hear that Alex delivered such exceptional support. Providing an excellent experience every time is something we truly strive for. -Manavata
Reply from Three UK - 3Store Cardiff (St David's)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Very good seller
Very good seller. Very patient and answered all our questions.
January 18, 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey Brice, that’s phenomenal! 🎉 We’re so happy to hear that you had a positive experience. Your feedback means a lot to us. -Suhaas
Reply from Three UK - 3Store Cardiff (St David's)
Rafael, you've made us smile! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Very helpful people
Very helpful people, they configure the phone and put the case and protector and put it in Spanish, very recommended by me
January 16, 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Amazing! Your review is a true celebration moment. We’re delighted to know the team made your experience great. Your feedback is truly appreciated. -Manavata
Resolved all issues and was very…
Resolved all issues and was very pleased with service. Customer advice name is Ardi
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Thanks for the brilliant 5 ⭐ review, Kevin! We’re happy to hear this. A big shoutout to Ardi for making it happen. Moments like these brighten our day. -Afaq
Harrison & Saira were very good NO…
Harrison & Saira were very good NO actually excellent customer service reps at 3 shop in St David’s centre in Cardiff
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Your 5 🌟 review means a lot, Khalid 💙. It’s wonderful that Harrison and Saira created such a welcoming and helpful atmosphere during your time in Cardiff. -Shivam
Harrison was amazing
Harrison was amazing, fast customer service, no nonsense and I’m very happy with my deal.
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
That’s brilliant, Sandra! We’re happy to hear that Harrison handled everything so smoothly for you. Thanks a ton for this lovely 5⭐ review! -Veronica
Albin and Shannon were very quick to…
Albin and Shannon were very quick to help and I updated my contact within 10 minutes. Left the store with a brand new iphone17
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey.
Thanks! Your review is really appreciated. -Pete
Excellent service helped me find the…
Excellent service helped me find the solution to a problem, really helpful and explained everything that was wrong
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
That’s brilliant! We’re happy to hear everything was handled so smoothly for you, Laura! Thanks a ton for this lovely 5⭐ review! -Veronica
Harrison was accomodating and plesant…
Harrison was accomodating and plesant made feel comfortable and Explain everything well . He is good
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi Samuel, we truly appreciate your wonderful 5 ⭐ review! We’re delighted that Harrison was able to deliver such an epic experience. Have a fantastic day! -Afaq
Alex was professional and helpful
Alex was professional and helpful. Quick service and very informative. I walked away with a new phone very happy!
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi Nadine! 🎉 It is fantastic to hear that Alex made everything so easy and enjoyable for you. Congratulations on your new handset! We’re glad he provided the expert support needed to get you all set up, and it’s wonderful to know you left our store with a smile. -Kishan
Great experience with Alex
Great experience with Alex! Really knowledgable and helped me choose the right plan, deal that suited me!
Thank you
December 31, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey Sarochka, that’s marvelous! Big shoutout to Alex for the amazing support! 🎉 Happy New Year 2026! 😊 -Neha
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