Alex was really helpful, he provided helpful information on the products we were after and also helped to update my contact to better suit my needs. He was really knowledgeable, and quick to provide s... See more
Company replied
Location
Switch location36-44 St David's Way, St David's Centre, CF10 2DP Cardiff, South, GB
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See what reviewers are saying
Great customer service. Came in with some questions on new SIM cards and left with an updated contract and the SIM cards I needed. Shout out to Alex for his outstanding support and knowledge.
Company replied
Shannon and Jack made the whole process of reviewing my plan incredibly smooth and stress-free. They took the time to really understand what I needed, asked the right questions, and quickly narrowed... See more
Company replied
Just popped into three in Cardiff St David’s shopping centre and had a fantastic experience with a young lady named Janice. She was efficient, personable and so helpful. Thank you Janice.
Company replied
Company details
About Three UK - 3Store Cardiff (St David's)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
36-44 St David's Way, St David's Centre, CF10 2DP, Cardiff, South, United Kingdom
- 02920236862
4.9
Excellent
121 reviews
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Sim needed fixing and great setive by…
Sim needed fixing and great setive by Shannon.
December 31, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey Hafiz, we’re thrilled to hear that Shannon was so helpful. Thank you for the wonderful 5⭐ review! -Neha
Ardi + Faiia both brilliant
Ardi + Faiia both brilliant , knowledgeable and smooth transfer over from vodaphone.
December 26, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Saira did a wonderful job and…
Saira did a wonderful job and demonstrated excellent customer service and deserves a promotion.
December 26, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Excellent service from Aimee and saved…
Excellent service from Aimee and saved my time moreover I am very much excited to try your product.
Many thanks for your fabulous team
Cheers 💐💐
December 23, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey Mohandass, that’s awesome! A big shoutout to our amazing staff and Aimee for going above and beyond to make your experience exceptional. Thank you so much for the 5⭐ review! -Neha
Excellent customer service
We were assisted by Albin, Janice & Saira as we had multiple contracts. They helped us out greatly, by streamlining our services with new contracts, super helpful, highly recommend, excellent customer service.
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey Will, this is what we love to hear! We’re so happy this is the service you got from Albin Janice and Saira, we’ll certainly be passing your feedback on. -John
Gio was a great guy..happy to recommend…
Gio was a great guy..happy to recommend him for your best services
December 4, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
We're delighted to hear that Gio made a great impression, Christiana :) Thanks for an awesome review -Scott
Really recommend Shannon
Really recommend Shannon, lovely lady! Amazing service, brought the new iPhone 17 with no issues. Great price, great service.
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Thanks for your feedback, Lily, and it's lovely to hear that you enjoyed great customer service from Shannon. We hope you enjoy your new iPhone, and appreciate you taking the time to share this with us. -Michael
Go and see Alex he’s very helpful
Quick and easy! No stress! New phone for Xmas!
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey Kellan, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Alex was very professional
Alex was very professional
Taking time to explain all different options and prices.
5*
November 28, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Thanks for your feedback, Anthony, and it's lovely to hear that you enjoyed great customer service from Alex. We appreciate you taking the time to share this with us. -Michael
Alex was very knowledgeable and helpful…
Alex was very knowledgeable and helpful in helping me chose my new phone
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Thanks for your feedback, Emma, and it's lovely to hear that you enjoyed great customer service from Alex with your new phone purchase. We appreciate you taking the time to share this with us. -Michael
Harrison and his manager David were…
Harrison and his manager David were very helpful. Helped me sort out my issue efficiently.
November 21, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Harrison and David working together to serve you makes us happy, Tobi. Thanks for sharing :) -Scott
Alex at cardiff 3 store was amazing
Alex at cardiff 3 store was amazing , very patient with our indecisiveness, great customer service
November 20, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi Randa,
That's fab to hear about the awesome job Alex is doing! Thanks for leaving a review.
Thanks,
Jonathan
Harrison was very helpful and well…
Harrison was very helpful and well informed
November 19, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi Leighton, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Cardiff (St David's)
Thanks for this amazing 5⭐ review, Liam. We really do love to hear this! Great work Alex 🎉 -Jade
Gio's absolutely great
Gio's absolutely great, so friendly and efficient. Love the service from Three.
November 16, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Alex was very good customer service..
Alex was very good customer service... I so happy in Three today! Thank you very much Alex.
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Harrison was very calm
Harrison was very calm, knowledgeable and reassuring. Amazing customer service
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Excellent support from Harrison at 3…
Excellent support from Harrison at 3 Store Cardiff. I visited the 3 store in Cardiff today and Harrison provided outstanding service. He was friendly, knowledgeable and sorted out my broadband issue quickly and also took the time to go through the latest offers. Really impressed with his professionalism and customer care.
November 14, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Thanks for this amazing 5⭐ review, Janaka. We really do appreciate you taking the time to send this over! Great work Harrison 🎉 -Jade
My experience was fast
My experience was fast and friendly and straight to the point,and the company has good low fair deals with I highly appreciate!
November 12, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Thanks for this fantastic 5⭐ review, Godfrey. We really do appreciate it! Have a great day 😊 -Jade
It a good shop an goods people the…
It a good shop an goods people the name of the people gjio and saira they soo kind and helpful good service here
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Thanks for this amazing 5⭐ review, Fabiab. We really do appreciate you taking the time to send this over! Great work Gjio & Saira 🎉 -Jade
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