Alex was really helpful, he provided helpful information on the products we were after and also helped to update my contact to better suit my needs. He was really knowledgeable, and quick to provide s... See more
Company replied
Location
Switch location36-44 St David's Way, St David's Centre, CF10 2DP Cardiff, South, GB
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Great customer service. Came in with some questions on new SIM cards and left with an updated contract and the SIM cards I needed. Shout out to Alex for his outstanding support and knowledge.
Company replied
Shannon and Jack made the whole process of reviewing my plan incredibly smooth and stress-free. They took the time to really understand what I needed, asked the right questions, and quickly narrowed... See more
Company replied
Just popped into three in Cardiff St David’s shopping centre and had a fantastic experience with a young lady named Janice. She was efficient, personable and so helpful. Thank you Janice.
Company replied
Company details
About Three UK - 3Store Cardiff (St David's)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
36-44 St David's Way, St David's Centre, CF10 2DP, Cardiff, South, United Kingdom
- 02920236862
4.9
Excellent
121 reviews
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Reply from Three UK - 3Store Cardiff (St David's)
Thanks for this fantastic 5⭐ review, Marilyn. We appreciate you taking the time to send this over! Well done Harrison 🎉 -Jade
Alex
Alex! Is a wonderful guide best customer experience with him. He deal everything professionally. Highly recommended 👍🏻
November 10, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Thanks for this amazing 5⭐ review, Uzair. We really do appreciate you taking the time to send this over! Great work Alex 🎉 -Jade
Alex was very helpful and polite…
Alex was very helpful and polite helping my mum purchase her first power bank.
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Azeem was really good at helping me set…
Azeem was really good at helping me set up WiFi for my house.
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Quick and efficient service
Quick and efficient service. Azeem was very helpful and friendly.
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Harrison was amazing
Harrison was amazing . Very professional he knew straight away when l mantioned my problem l was facing on my phone.
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Good service and a smooth experience
Good service and a smooth experience
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Hi I just went to say when I went to…
Hi I just want to say when I went to three
mobile store someone who name is
Harrison He explained everything to me very clearly and listened to what I said calmly and patiently. He was very nice. I am very pleased with him And they treated them with respect. I would like to say thankyou to him and bless 🙌 and thankyou for all staff who for there 🙏
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Thanks for this amazing 5⭐ review, Moshen. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Reply from Three UK - 3Store Cardiff (St David's)
Thanks for your feedback, Brian, and it's lovely to hear that you enjoyed great customer service from Harrison. We appreciate you taking the time to share this with us. -Michael
Warm friendly welcome by Harrison swift…
Warm friendly welcome by Harrison swift efficient service and advice
Hassle free contract signing
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hello Paula, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Good service in cardiff today by Albin…
Good service in cardiff today by Albin nice people !!! Sorted my sim sim card and WiFi
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Thanks for this fantastic 5⭐ review, Jopzs. We really do appreciate you taking the time to send this over! Great work Albin 🎉 -Jade
Reply from Three UK - 3Store Cardiff (St David's)
Thanks for this fantastic 5⭐ review, Sanju. We really do appreciate you taking the time to send this over! Great work Albin 🎉 -Jade
Excellent customer service from Albin…
Excellent customer service from Albin and Janice. Both gave clear information, patiently answered questions, understood what I was trying to achieve and spent time with me. I was particularly impressed with the way Alvin helped me set up my new Wi-Fi in a professional yet friendly way. I also liked the way the information given when I asked questions did not patronise me even though my questions were a basic level I’m sure. I have left today’s visit to the store being clear of what I’ve signed up for which was important to me. Thanks to Alvin and Janice.
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
That's a wonderful review, HRS, and we really value the effort and time you've put into writing it for us. We want you to feel heard, and that we have time for you, so we're very pleased to hear that you were satisfied by your experience today getting your Wi-Fi set up. -Scott
Spectacular
Have shopped with him before, and was an incredible experience. Came in today and still was extremely helpful. Explained everything to me with ease and very quick and delightful interaction.
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Thanks for this amazing 5⭐ review, Normelyn. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Reply from Three UK - 3Store Cardiff (St David's)
That's great to hear, Somerda. We appreciate you writing this review :) -Scott
Reply from Three UK - 3Store Cardiff (St David's)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Alex was quite helpful in helping me to…
Alex was quite helpful in helping me to get my SIM card activated which was an issue I’ve been trying to fix for around a week now. Thanks Alex!
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Great work from Azeem
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Azeem was a great help and really made…
Azeem was a great help and really made me feel comfortable when making my purchase. He allowed me to see my options and didn’t rush me
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Azeem was extremely helpful in sorting…
Azeem was extremely helpful in sorting out everything. Look for him when you go to 3.
Really good chap.
October 31, 2025
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
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