Three UK - 3Store Cardiff (St David's) Reviews 

121
TrustScore 5 out of 5

4.9

36-44 St David's Way, St David's Centre, CF10 2DP Cardiff, South, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Alex was really helpful, he provided helpful information on the products we were after and also helped to update my contact to better suit my needs. He was really knowledgeable, and quick to provide s... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Came in with some questions on new SIM cards and left with an updated contract and the SIM cards I needed. Shout out to Alex for his outstanding support and knowledge.

Company replied

Rated 5 out of 5 stars

Shannon and Jack made the whole process of reviewing my plan incredibly smooth and stress-free. They took the time to really understand what I needed, asked the right questions, and quickly narrowed... See more

Company replied

Rated 5 out of 5 stars

Just popped into three in Cardiff St David’s shopping centre and had a fantastic experience with a young lady named Janice. She was efficient, personable and so helpful. Thank you Janice.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Cardiff (St David's)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 36-44 St David's Way, St David's Centre, CF10 2DP, Cardiff, South, United Kingdom

  • 02920236862

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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4.9

All reviews

(121)

32,094 reviews in the last 12 months

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Rated 5 out of 5 stars

Very useful!

Staff are very useful and friendly, Alex is very knowledgeable which is helpful as I know nothing about technology!

October 31, 2025
Unprompted review
Three UK - 3Store Cardiff (St David's) logo

Reply from Three UK - 3Store Cardiff (St David's)

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

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