Daniella was really helpful in the 3 store Chatham, very patient and thorough
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See what reviewers are saying
I had a great experience at the three store today. I had been to the store about a week ago and Marius served me but I had issues with completing my order so I had to return. And on my next vis... See more
Company replied
Daniela provided exceptional customer service from start to finish. She was friendly, professional, and incredibly knowledgeable, taking the time to explain everything clearly and helping me find t... See more
Company replied
Ryan was very patient,attentive,accommodating and very professional.He is a very good marketing /customer service officer who one could tell enjoys every bit of his job. I will introduce as many peo... See more
Company replied
Company details
About Three UK - 3Store Chatham
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 34, The Pentagon Centre, ME4 4BB, Chatham, South, United Kingdom
- 01634409196
4.9
Excellent
194 reviews
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Great Team :
Daniela has been very exceptional. She is very approachable to customers and very pleasant especially your smile is very affectionate. Please keep the smile 😊.
October 10, 2025
Unprompted review
Reply from Three UK - 3Store Chatham
Thank you for your feedback, David. It's lovely to hear that you enjoyed great customer service from Daniela. We appreciate you taking the time to share this with us. -Michael
polite and understandable
polite and understandable, free to talk about the issue and lovely service.
October 8, 2025
Unprompted review
Reply from Three UK - 3Store Chatham
Thanks for this amazing 5⭐ review, Esha. We really do appreciate it! -Jade
Reply from Three UK - 3Store Chatham
Thanks for this amazing 5⭐ review, Eduard. We really appreciate this 😊 -Jade
I want to express my gratitude for the…
I want to express my gratitude for the outstanding service I received today from Steve. He explained the SIM card contracts thoroughly and demonstrated remarkable patience throughout the process. Thank you for providing such a great experience.
October 7, 2025
Unprompted review
Reply from Three UK - 3Store Chatham
Hey Tiago, we’re so happy to hear this is the experience you’ve had, this is the type of experience we aim to provide all our customers, we’ll certainly your feedback on! -John
just wanted to say a big thank you to…
just wanted to say a big thank you to Steve, he helped me sort out my home broadband issue, helped me change the content settings and was genuinely just absolutely awesome!! he is a big assist to Three.
October 7, 2025
Unprompted review
Reply from Three UK - 3Store Chatham
Thanks for this amazing 5⭐ review, Sathya. Well done Steve 🎉Keep up the great work! -Jade
Ryan has been awesome and it was a…
Ryan has been awesome and it was a pleasant experience talking to him and he was meticulous in explaining all the options . Would love to come back again.
October 5, 2025
Unprompted review
Reply from Three UK - 3Store Chatham
Hey there.
That's great to hear. Thanks for the feedback. -Pete
Very simple and easy
Very simple and easy, Marius was very helpful in arranging my new deal and informative on the new iPhone.
October 5, 2025
Unprompted review
Reply from Three UK - 3Store Chatham
Hey there.
Smashing stuff, Alfie. We're glad Marius was able to be so helpful. Thanks for the feedback. -Pete
Reply from Three UK - 3Store Chatham
Hey.
That's what we like to hear. Thanks for the feedback. -Pete
Josh and Ryan were so helpful
Josh and Ryan were so helpful. My partner went in to get advice regarding some issues with his iPhone. Whilst there, I also took the opportunity to look at my mobile contract which was nearing its end and Ryan found me a better deal and saved me money on my monthly payment.
Excellent customer service, friendly and knowledgeable.
October 3, 2025
Unprompted review
Reply from Three UK - 3Store Chatham
That's really amazing to see Annabel! Sounds like Josh and Ryan really helped give a lovely experience in store and we're happy they've given that 5 ⭐ service we'd expect. We appreciate you taking the time to leave this feedback. -Danni
Best Service from Daniela..best…
Best Service from Daniela..best communication skills!!
October 3, 2025
Unprompted review
Reply from Three UK - 3Store Chatham
Hello.
Thanks for taking the time to provide this great feedback about Daniela. We're glad she was able to provide the best service. -Pete
Josh and Ryan helped me as always in…
Josh and Ryan helped me as always in securing and setting up the new phone.
October 2, 2025
Unprompted review
Reply from Three UK - 3Store Chatham
Thanks for the 5⭐ review, Paul, and well done to Josh and Ryan 🎉 -Jade
Excellent customer service ambassador
Excellent customer service ambassador, Mr David. Great service!
October 1, 2025
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Ajibola, this is what we like to hear, we're so happy to hear this has been your experience, we'll certainly pass your feedback on! -John
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