I had a great experience at the three store today. I had been to the store about a week ago and Marius served me but I had issues with completing my order so I had to return. And on my next vis... See more
Company replied
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Daniela provided exceptional customer service from start to finish. She was friendly, professional, and incredibly knowledgeable, taking the time to explain everything clearly and helping me find t... See more
Company replied
Maruis was so very helpful to me and my 2 children changing both of our contacts into our own name during a challenging time during our lives thank you so much marius you’ve made this situation so muc... See more
Company replied
Daniella was really helpful in the 3 store Chatham, very patient and thorough
Company replied
Company details
About Three UK - 3Store Chatham
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 34, The Pentagon Centre, ME4 4BB, Chatham, South, United Kingdom
- 01634409196
4.9
Excellent
193 reviews
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David was really helpful in upgrading…
David was really helpful in upgrading my sim
January 29, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Donna, your review really brightened our day 😊. We’re delighted that David was able to assist you so well with upgrading your SIM. -Shivam
Marius was very helpfull.
January 26, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey Henri, that’s brilliant 😊 We're pleased to know Marius gave you such great support. Thanks so much for sharing your experience. -Arvind
Great service from Marius
I walked into store and was greeted by Steve promptly and then say down with Marius who helped sort out a new phone and tablet for me and helped to get my price down as well.
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
I was served by Daniela today and she…
I was served by Daniela today and she was extremely helpful. Very polite and explained all parts of the phone contract including my preferred device and payment plan. Overall a very pleasant experience.
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Peter, thanks for getting in touch. It’s great to hear you had such a positive visit and that Daniela guided you so well throughout your appointment. We appreciate you sharing this with us, and it’s lovely to know the whole experience felt smooth for you. -Kishan
Nancy and Steve was very good
January 15, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey Bianca, we’re so happy to hear that you received such great help from Nancy and Steve! Thank you for brightening our day, and we hope yours is just as amazing! ☺️ -Kashish
Friendly customer service and a overall…
Friendly customer service and a overall lovely easy process
January 15, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Your review means a lot 🌟. We’re pleased to know our team created a welcoming atmosphere and made things easy for you 🙌. -Shivam
I was served by Nancy
I was served by Nancy, lovely lady Great service 👍
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Esther, you’ve made us smile! 😊 We’re grateful that Nancy made your experience wonderful, and helping you is always our pleasure 🌟 -Ashifa
The instore experience was relaxed and…
The instore experience was relaxed and enjoyable compared to online or on the phone. Ryan was so brilliant I almost adopted him.
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Very friendly and informative
Nancy was very helpful and patient with someone who knows nothing about phones!
Thank you!
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey Siew, that’s brilliant! We’re thrilled that Nancy made your experience so positive. Thank you for this amazing 5⭐ review! -Veronica
Reply from Three UK - 3Store Chatham
Thanks for your 5 ⭐ review, Sunil, and it's lovely to hear that you enjoyed great customer service from Ryan. We appreciate you taking the time to share this with us 🎊. -Michael
Steve went that extra mile
Steve went that extra mile . All good Chatham branch !
January 4, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey there, thank you for the 5 ⭐ review! We’re delighted to hear that Steve made your experience outstanding. Have an amazing day! -Afaq
Awesome service from david in setting…
Awesome service from david in setting up my sim
January 3, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Ryan helped save us money and sort two…
Ryan helped save us money and sort two phones.
January 3, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey.
Thanks! Your review is really appreciated. -Pete
Excellent service at the Three store…
Excellent service at the Three store today.
Ryan was very knowledgeable and helpful.
Happy with my new phone and contract.
December 29, 2025
Unprompted review
Reply from Three UK - 3Store Chatham
Beth, that’s outstanding! Ryan’s expertise and support reflect the service we strive for. We’re excited you’re happy with your new phone and contract. Thanks a ton for this lovely 5 ⭐ review! -Ayesha
Steve from Chatham
Steve from Chatham, sorted out the family contracts, saving lots before Christmas. Thank you.
December 18, 2025
Unprompted review
Reply from Three UK - 3Store Chatham
Amazing, Danny! Great to know that Steve was super helpful to you, thank you so much for trusting and choosing us. We're always happy to help 😄 -Kashish
Nancy and Danielle was absolutely…
Nancy and Danielle was absolutely brilliant. Always helpful when I come into store
December 16, 2025
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Jeanette, thanks for the 5 ⭐ review! We're so happy to hear that Nancy and Danielle always take such great care of you when you visit us. -Shivam
Very helpful Ryan (Pentagon shoping…
Very helpful Ryan (Pentagon shoping center-Chatham). Explained us many opinions-what is the best for us.
December 17, 2025
Unprompted review
Reply from Three UK - 3Store Chatham
Hello Izabela, thank you so much for your 5 star review! 🎉 We’re glad you enjoyed our services, we’re always here to help. ☺️ -Kashish
Nancy was so help
Nancy was so help and kind. She helped me sort out my new account with ease and explained every step.
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Chatham
Thanks for the review. We're glad to hear it's been such a good experience for you -Maxine
Excellent staff especially Ryan
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Chatham
Thanks for your feedback, Shaun, and it's lovely to hear that you enjoyed great customer service from Ryan and the team. We appreciate you taking the time to share this with us. -Michael
Ryan was exceptionally friendly and…
Ryan was exceptionally friendly and provides excellent advice on selecting the most suitable plan and upgrades.
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Chatham
We're pleased that you received terrific service from Ryan, Rutendo :) Thank you for a great review -Scott
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