I got my esim from Three and it was a very easy and quick setup, Hana was great at recommending and setting up my plan for me!
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Baldeep helped me transfer my number over from O2 and got me all setup in less than 10 minutes — after what had been a miserable experience being messed around by O2 all day, Baldeep fixed everything... See more
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Hanah was super helpful and knowledgable. Pleasure to deal with here. Top notch store and service
Company replied
Came to shop for advice, was welcomed by Ayan, with a smile … She went through few options to solve my issues… Explained best option, and helped setting up my phone. Great service, Please don’t change... See more
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Company details
About Three UK - 3Store Chelsea HS
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
80 Kings Road, Chelsea, SW3 4TZ, London, London, United Kingdom
- 02075811753
4.9
Excellent
125 reviews
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I got my esim from Three and it was a…
I got my esim from Three and it was a very easy and quick setup, Hana was great at recommending and setting up my plan for me!
August 4, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi Sofia, thank you for sharing your wonderful review. We’re delighted to hear that Hana provided clear guidance while helping you choose the right plan, and that your eSIM was activated quickly and your digital setup went smoothly.
– Three Social Media Team
Hanah was super helpful and…
Hanah was super helpful and knowledgable. Pleasure to deal with here. Top notch store and service
August 4, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
That's fantastic, Milan. We're glad to hear that Hanah provided such excellent support throughout. Thank you for taking the time to share this lovely feedback. 🥰 - Three Social Media Team
Baldeep was exceptional!Such a great…
Baldeep was exceptional!Such a great costumer service experience. She should be the manager!!1
July 18, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
That’s brilliant, Joana! We’re really happy to hear that Baldeep gave you all the support you needed. We truly appreciate your feedback! 😊 – Three Social Media Team
Reply from Three UK - 3Store Chelsea HS
Hey Michelle, it’s great to hear Zakaria was able to support you so well. We really appreciate you taking the time to leave a review 🙌
-Three Social Media Team.
HANA IS FATASTIC HELPFULL PROFESIONAL…
HANA IS FATASTIC HELPFULL PROFESIONAL CUSTOMER SERVICE .
REALLY APPRECIATE HER SERVICE . HANA KERP IT UP U R ASTAR
July 13, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi Abeer, thank you for sharing the lovely feedback. We’re delighted to hear that Hana delivered expert assistance and created a seamless experience for you.
– Three Social Media Team
Hana did a good and fast job
Hana did a good and fast job, top sales ethic
July 13, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
That's fantastic, Fred. We're glad to hear that Hana provided such excellent support throughout. Thank you for taking the time to share this lovely feedback. 😇 - Three Social Media Team
Hana is very helpful
Hana is very helpful. She offers me a good deal and spends time to find the best deals for me. I highly recommend anyone who wants the best service from 3. Just pop in to the shop here. Thanks :)
July 9, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi Pui, we are delighted that Hana invested the time to track down the ideal packages for your needs, and we appreciate you letting everyone know where to go for such dedicated care. — Three Social Media Team
Hana was wonderful and helped with…
Hana was wonderful and helped with patient and solved my problem and gave me a better deal at the same time very happy with her service and she is very kind
July 9, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi Elisa, thank you so much for sharing your lovely experience from your recent interaction! We are absolutely thrilled to hear that Hana looked after you so brilliantly, ensuring your issue was fully sorted while finding you a more suitable package.— Three Social Media Team
Muhfaz was great
Muhfaz was great, in and out it took me 5min for sum replacement, very efficient 🙏
July 8, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi there, thank you for sharing your experience. We’re really pleased to hear Muhfaz handled your SIM replacement so quickly.
– Three Social Media Team
she's been really helpful and welcoming…
she's been really helpful and welcoming and supported me with setting up my new phone. very good asset to the company
July 7, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Your words are a real highlight, Hakim ✨ We’re overjoyed her welcoming approach and dedicated support helped get your new device all set up, and recognition like this speaks volumes 🌟
- Three Social Media Team
Zak was very nice and useful
June 25, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Your 5⭐ feedback means a lot, Sebastian. We are happy to know that Zak delivered excellent assistance.
– Three Social Media Team
Baldeep helped me transfer my number…
Baldeep helped me transfer my number over from O2 and got me all setup in less than 10 minutes — after what had been a miserable experience being messed around by O2 all day, Baldeep fixed everything in less than 15 min for me. She was wonderful.
June 14, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi there, it’s fantastic to see Baldeep stepped in and quickly brought everything together, getting you up and running smoothly after a long day and turning things around with such efficiency and care. -Kishan
Reply from Three UK - 3Store Chelsea HS
Hi Anmol. It is fantastic to hear that Zac provided such great support during your interaction with us. Thank you for taking the time to share your positive experience. -Shivam
Very helpful experience by Zak
June 15, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi there, we are glad to hear that you had such a helpful experience with Zak. Thank you for taking the time to share your feedback with us! -Kishan
Baldeep Kaur provided incredible…
Baldeep Kaur provided incredible guidance on what to get . Hana was super helpful too!
June 14, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hello Risha, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! -Neha
I would like to big thanks for Hana at…
I would like to big thanks for Hana at Chelsea store she is such a helpful person very patience to help solve problem I would strongly recommend Hana such an excellent customer advisor i have come across
June 10, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hello Ma, thank you for your feedback. It’s great to know Hana at the Chelsea store was patient and provided helpful guidance, making such a strong impression during your visit. -Suhaas
Came to shop for advice
Came to shop for advice, was welcomed by Ayan, with a smile … She went through few options to solve my issues… Explained best option, and helped setting up my phone. Great service, Please don’t change a thing. Thanks Ayan for your help
June 10, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi Yannick, we’re delighted to know Ayan made your visit smooth from start to finish, offering clear guidance and helping you get your phone ready to go. Thank you for sharing your experience. -Ayesha
Hana was incredibly helpful
Hana was incredibly helpful, laid out the options clearly to help me pick the best plan for me.
June 9, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
What a sweet 5 star rating, Brittany! Hana are truly exceptional, and we’re so happy to know she made everything right for you. Thank you! ☺️ -Kashish
Shahid did a great job helping me out…
Shahid did a great job helping me out with the sim cards for my parents!
June 8, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi Kristina, we are so glad that Shahid looked after you and your family so well. It is wonderful to know his helpful support made getting those new phone connections completely simple and stress-free. -Shivam
Baldeep was incredibly helpful
Baldeep was incredibly helpful with moving a physical 3 sim to an 3 esim for my iPad which I thought would be really difficult and Baldeep was efficient, very patient and kind helping me. Very grateful thank you
June 8, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi Mini, we are thrilled to hear that Baldeep took such great care of you. Efficiently moving your physical connection over to an iPad digital profile with so much patience and kindness is exactly the kind of helpful support we aim for. -Shivam
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