Hana has been tremendous and lovely, super easy to work with and helped me set up phone and wifi with no hassle. Lovely experience
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See what reviewers are saying
Baldeep helped me transfer my number over from O2 and got me all setup in less than 10 minutes — after what had been a miserable experience being messed around by O2 all day, Baldeep fixed everything... See more
Company replied
Went into store to find out my billing and was helped by Ayan who explained everything. She also talked me through upgrade options and I went for a new phone. So easy to talk to and even offered to se... See more
Company replied
I went into the Three shop by Sloane square, to seek help with my 5G business broadband unit. I was greeted by Zacharia, who had a look at my unit, and then tested it - he agreed that it was not fun... See more
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Company details
About Three UK - 3Store Chelsea HS
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
80 Kings Road, Chelsea, SW3 4TZ, London, London, United Kingdom
- 02075811753
4.9
Excellent
134 reviews
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Hana was very efficient and helpful-…
Hana was very efficient and helpful- thank you
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Thank you for the great feedback, Alice! It’s great to know Hana looked after you so well. 😊 -Neha
Zakaria sorted out 5 phones for me
Zakaria sorted out 5 phones for me. Took a bit of time but he was very patient and sorted it all out for me.
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Ben, great to hear everything was sorted for you. Zakaria’s patience and effort really shine through in your feedback, and we’re glad he could get all five phones set up for you. -Manavata
Hannah was super helpful!
Hannah was super helpful! Most efficient service I’ve had ever with WiFi set up!
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Erris, love hearing how well you were looked after. Hannah’s fast and attentive help clearly made the whole process simple. -Manavata
Hana was Amazing help here in Sloan Sq…
Hana was Amazing help here in Sloan Sq )) highly recommend.
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi Paul. We’re so pleased to hear that Hana provided such brilliant support during your visit to Sloane Square. Thank you for the high recommendation! -Kishan
Reply from Three UK - 3Store Chelsea HS
Thank you for the 5⭐ review! We truly appreciate you sharing your experience. It’s wonderful to hear that Hana and Baldeep provided you with outstanding care. -Neha
Cristina and Zak were super helpful
April 28, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hey Soltenx, it’s fantastic to hear how Cristina and Zak made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish
Staff kind and honest helpful friendly
Staff kind and honest helpful friendly. Thanks ☺️
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Absolutely fabulous, Pichit! We’re glad our team was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Professional & Friendly
Minimal waiting time. The staff were very friendly and efficient. The lady dealing with my upgrade (Liz - Store Manager) was even able to consolidate my contracts and save me a bit of money. Cannot recommend this branch or it's staff highly enough.
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi Eric! It’s wonderful to hear Liz and the team made your upgrade seamless. We’re glad to know your experience was quick and efficient. -Suhaas
Excellent service
Excellent service. Cristina was super fast, efficient and very polite. Had new contract from Three Store Chelse
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Amazing, Mario! We’re delighted to hear that Cristina created such a positive experience and supported you so well. Your feedback truly means a lot to us. -Afaq
The team was lovely
The team was lovely! And Liz was super helpful! Super happy!
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi Ila! Our staff is wonderful, and we are thrilled Liz provided such brilliant support to ensure you are delighted with the service. -Kishan
Hana was very polite and helpful…
Hana was very polite and helpful throughout the entire process. Will definitely be coming back if I need anything else Internet related.
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hey Emilia, thank you for sharing this amazing 5⭐ review! We’re thrilled Hana gave you such a fantastic experience. -Veronica
Reply from Three UK - 3Store Chelsea HS
Hello Luis! We’re thrilled to hear you had a great experience with Hana. Thank you for the review! -Afaq
Hana was very helpful within 10 minute…
Hana was very helpful within 10 minute she resolved my problem
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Gillian, such a lovely 5⭐ rating! It makes us so happy to know Hana was able to assist you with everything you needed. Wishing you all the best ahead. -Ayesha
Zakaria was extremely patient, competent and helpful
Zakaria was extremely helpful
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi Melanie, your words truly spotlight Zakaria's dedication 🚀 Insights like yours inspire us all and we value the effort you've taken to share this with us. -Arvind
Reply from Three UK - 3Store Chelsea HS
Hello Gloria 😊, thank you for the wonderful review. We’re delighted to receive such kind words about Zak. -Suhaas
Zac at Kings road solved in minutes a…
Zac at Kings road solved in minutes a problem that phone customer service did not manage to sort in hours !
March 24, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi Alexandra, we truly appreciate your kind words about Zac. Thank you for taking the time to leave this ⭐ review. -Neha
Jose and Mohammed at king’s road…
Jose and Mohammed at king’s road Chelsea store, they went above and beyond to help me out with my mobile phones and broadband
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi Alando, we’re pleased Jose and Mohammed at our King’s Road Chelsea store took great care of you, supported both your phones and broadband, and had everything running smoothly. -Kishan
Great service from Isabella
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Creating smiles and delight is what we’re proud to bring to our customers every day, Jane. Isabella made it happen beautifully. Enjoy the rest of your day! -Ashifa
I bought a phone and the service…
I bought a phone and the service received with Zaharia was stunning. Professional and polite.
Thanks
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi there, it’s fantastic to hear how Zaharia made your visit so smooth. We’re glad she helped you feel comfortable and supported in making the right decision. Your feedback truly means a lot to us! 🥰 -Kashish
Excellent customer service
Excellent customer service - zacharia in particular so helpful and explained everything very well!!
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Antonia, thank you for sharing this. Zacharia clearly made a real impression, and it’s amazing to hear how smoothly everything went for you. Feedback like this genuinely lifts the whole team. -Manavata
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