Hana has been tremendous and lovely, super easy to work with and helped me set up phone and wifi with no hassle. Lovely experience
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See what reviewers are saying
Baldeep helped me transfer my number over from O2 and got me all setup in less than 10 minutes — after what had been a miserable experience being messed around by O2 all day, Baldeep fixed everything... See more
Company replied
Went into store to find out my billing and was helped by Ayan who explained everything. She also talked me through upgrade options and I went for a new phone. So easy to talk to and even offered to se... See more
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I went into the Three shop by Sloane square, to seek help with my 5G business broadband unit. I was greeted by Zacharia, who had a look at my unit, and then tested it - he agreed that it was not fun... See more
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Company details
About Three UK - 3Store Chelsea HS
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
80 Kings Road, Chelsea, SW3 4TZ, London, London, United Kingdom
- 02075811753
4.9
Excellent
134 reviews
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Zacaria was excellent a very bright and…
Zacaria was excellent a very bright and helpful fellow and sorted out both accounts very speedily.
March 2, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Zak was great and very helpful- thank…
Zak was great and very helpful- thank you
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
This is fantastic to hear, Nicola! ✨ We’re delighted that Zak was able to support you so well. Thanks for the great review! -Veronica
Zakaria was really helpful and fast on…
Zakaria was really helpful and fast on dealing with my SIMs issues and provide me with the best deals.
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
What a great review, Giorgio! We’re thrilled Zakaria was able to support you so efficiently and secure an amazing offer for you. 🌟 -Veronica
Zak was a great help and was informative
Zak was a great help and was informative
February 26, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Fantastic stuff, Lesley! We’re so glad to hear that Zak was excellent support for you. Thank you for taking the time to leave this 5 star review. 😊 -Kashish
Reply from Three UK - 3Store Chelsea HS
Hi Thalia, your words truly spotlight Zak’s dedication 🚀 Insights like yours inspire us all and we value the effort you’ve taken to share this with us. -Arvind
All went smooth
All went smooth. Zakaria is very professional and experienced in his work
February 24, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hello Cenk. We’re delighted to hear that Zakaria’s expertise and attentive approach made everything go so smoothly for you. Thank you for taking the time to share this lovely feedback. ☺️ -Prabhjeet
I popped in to the store on Kings rd in…
I popped in to the store on Kings rd in London to get an advice on what best home hub i need to have. Hana was very helpful, consulted me well and arrange the whole purchase service. I m glad to come across Hana. I definitely recommend this store. Thank you. Ali
February 24, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Thank you so much, Alan! We’re delighted to hear you had such a great experience at our Kings Road store. Hana will be thrilled to know she made your home hub upgrade smooth and helpful. We really appreciate your recommendation and look forward to seeing you again! 😊 -Ayesha
Hana was very helpful!
February 24, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Thank you for sharing this, Diya. Hana’s brilliant support really shines and it is great to hear your experience was so smooth 🌟 -Manavata
Returning customer to Three
The sales assistant today has been so proactive and helpful and professional. Sorted out all my queries speedily .
A worthwhile visit today.
Karen
February 21, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hey.
Thank you. We really appreciate your review. -Pete
Great experience with Zakaria!
Great experience with Zakaria. He helped me get a new and better plan and be able to keep my number.
February 21, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
I have bought flip 7 phone and table…
I have bought flip 7 phone and table hana was avaiabls to help with transfering ny data abd set up my new phone and very happy with the servuce i have received.
February 19, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Thanks for letting us know, Barrera 🌟 We’re delighted Hana could help you get started with your new phone 🙌 💙 -Shivam
Hana has been very helpful and…
Hana has been very helpful and professional always helping me out when I need her. I am three regular customer and I am always looked after in chelsea three Store
February 18, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Thank you, Maria. It’s wonderful to hear how Hana has been a constant source of support, always stepping in whenever you’ve needed her. Knowing that you feel cared for and valued as a regular visitor to our Chelsea store truly means a lot to us. ☺️ -Prabhjeet
Zak helpful and informative
Zak helpful and informative. Þhank you chelsea team!
February 18, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hey Vivienne, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
I am three regular customers and Hana…
I am three regular customers and Hana has always looked after me, in terms of my planes and needs. Very professional she is
February 16, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi Daisy, we’re thrilled Hana has supported you with dedication and courtesy over time. Thank you for sharing your experience. -Suhaas
Zack was great
February 16, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi Michael, thanks for the 5 ⭐ rating. It’s great to hear you had a positive experience with Zack. We really appreciate you taking the time to give him a shout-out. -Kishan
Reply from Three UK - 3Store Chelsea HS
Hello Luis, thank you so much for your wonderful review! 🎉 We’re happy you enjoyed our services from Hannah, and we’re always here to help. ☺️ -Kashish
Hana was very helpful and very…
Hana was very helpful and very profetional
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
That's impressive, David. We're super happy to hear that Hana gave you all the support you needed. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet
Cristina was very helpful with a…
Cristina was very helpful with a Discovery in my phone , and sort out my enquiry it was very quick and efficient.
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Thank you for sharing this, Laura. It’s great to hear how smoothly everything was handled. Cristina clearly delivered outstanding support and made the whole process effortless ✨ -Manavata
very good and professional service
Christina assisted me she was very helpful amazing experience
February 10, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi Callie, wonderful to hear Christina gave you such helpful support 🌟. We’re delighted your experience was smooth and positive 🙌. Thank you for sharing your feedback 💙. -Shivam
Reply from Three UK - 3Store Chelsea HS
Brilliant moments start with brilliant people, Bruno. We're so glad our team delivered the kind of service that made your day! -Ashifa
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