Hana has been tremendous and lovely, super easy to work with and helped me set up phone and wifi with no hassle. Lovely experience
Company replied
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See what reviewers are saying
Baldeep helped me transfer my number over from O2 and got me all setup in less than 10 minutes — after what had been a miserable experience being messed around by O2 all day, Baldeep fixed everything... See more
Company replied
Went into store to find out my billing and was helped by Ayan who explained everything. She also talked me through upgrade options and I went for a new phone. So easy to talk to and even offered to se... See more
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I went into the Three shop by Sloane square, to seek help with my 5G business broadband unit. I was greeted by Zacharia, who had a look at my unit, and then tested it - he agreed that it was not fun... See more
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Company details
About Three UK - 3Store Chelsea HS
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
80 Kings Road, Chelsea, SW3 4TZ, London, London, United Kingdom
- 02075811753
4.9
Excellent
134 reviews
Asks customers to review
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Customer advisor Hanna at Kings Road
Customer advisor Hanna at Kings Road , is giving excellent service , very skilled and such nice personality
February 4, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Thanks for 5 stars and for sharing your recent great experience with us, Heidan. Great work Hanna! -Nuala -Nuala
Hannah served me and she was lovely…
Hannah served me and she was lovely person and gave me a better deals
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Thank you, Ezking. We’re delighted Hannah made your visit such a positive experience and helped you secure a great deal. We’re always happy to help! 😄 -Prabhjeet
Hana very helpful and very professional…
Hana very helpful and very professional and understanding person
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
What a fantastic review, thank you! We’re delighted that Hana supported you with such care and expertise. 😊✨ -Veronica
Reply from Three UK - 3Store Chelsea HS
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Wonderful service from King's Road…
Wonderful service from King's Road shop. Jakarta was wonderful, efficient and super helpful
January 20, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hello Massimo, thank you for your valuable review! We’re thrilled to hear that Jakarta at our Three King's Road shop made your experience fabulous. Wishing you a wonderful day! 😊 -Shivam
Team in store was super helpful
Team in store was super helpful, i was in a rush and my number was disconnected but was helped to get back on line and got a better deal too, thanks!
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Thanks for sharing your experience, 🎉 Aziz! We’re so pleased our team could get you back online quickly and even help you grab a better deal. We appreciate your kind words and look forward to seeing you again! 😊 -Kashish
Zakaria
Zakaria, was very helpful and friendly. Sorted everything out quickly.
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi Nair, it’s brilliant to hear how well Zakaria looked after you! We’re glad they were so welcoming and made sure everything was fixed fast for you. -Kishan
Zakaria helped me transfer to Esim in…
Zakaria helped me transfer to Esim in the fastest and easiest way
January 18, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Thank you for the review, Leen! It's awesome that Zakaria sorted out your eSIM transfer smoothly. We hope your day is just as awesome as you are! -Afaq
Reply from Three UK - 3Store Chelsea HS
✨ We’re glad Zakaria’s guidance helped make things easier for you 😊. Thanks for taking the time to leave a review 🌟 -Shivam
Reply from Three UK - 3Store Chelsea HS
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Zakaria was really helpful in…
Zakaria was really helpful in explaining all best possibilities for me
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
We really appreciate you taking the time to leave this review, Francisco! 🌟 It’s great to know that Zakaria was so helpful in guiding you through your choices. 🙂 -Veronica
I came in with a complicated issue to…
I came in with a complicated issue to do with my phone’s dual e-sims. Zak was hugely helpful and persevered for over an hour trying to get to the bottom of the problem. He succeeded! My phone is working again!! Thank you Zak 😁
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
This is what we love to hear, Claudia 🎉
Thanks for taking the time to send over this 5⭐ review about the service you received from Zak. We really do appreciate it 😊 -Jade
Zach and Christina were amazing and…
Zach and Christina were amazing and very efficient!
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
That’s fantastic, Persefoni! We’re so glad Zach and Christina were able to provide the support you needed, and we truly appreciate your lovely review. -Neha
Reply from Three UK - 3Store Chelsea HS
Hi there, thank you for sharing your feedback 😊 We’re so pleased Hana could make your experience positive. -Arvind
Zak was super efficient and helpful.
Zak was super efficient and helpful.
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hey David! We’re so glad to hear that Zak was supportive and ensured a smooth experience for you. Thank you for the fantastic review! -Neha
I was served by Saroush and it was an…
I was served by Saroush and it was an excellent experience. He explained me e everything that I asked with great detail. He’s a great with excellent and professional approach. Well done to him . i wish him all the best in future. Thanks you so much
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
That’s brilliant, Sylvia! We’re super happy to hear that Saroush gave you all the support you needed. He will be delighted to know his efforts were appreciated. We truly appreciate your feedback! 😊 -Neha
Liz did an amazing job at helping me…
Liz did an amazing job at helping me out with my problem and came up with a solution really quickly. She helped assist and I’m happy . Good service!
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi Gihad, thanks for letting us know about your experience with Liz, we're so glad to hear this was your experience, we'll certainly get this passed on! -John
Zac 10/10
Zac 10/10. Helped us set up quickly, he knew everything and understood our situation of just arriving and needing a long term plan for a good price. Was even able to teach us about our wise account.
January 9, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Wow, thanks so much, Nate, for the amazing feedback! We’re absolutely happy to hear Zac was able to guide you through the best long term plan, and we wish you all the best as you settle in 😊 -Ayesha
Amazing experince from hana
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi Juampa, we truly appreciate your kind words about Hana. Thanks for taking the time to leave this 5⭐ review. -Neha
Back is such a lovely guy
Back is such a lovely guy, help me allot to get a good deal. Such a good staff.
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with Back. I'm sure they'll be thrilled to see this -Maxine
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