Hana has been tremendous and lovely, super easy to work with and helped me set up phone and wifi with no hassle. Lovely experience
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See what reviewers are saying
Baldeep helped me transfer my number over from O2 and got me all setup in less than 10 minutes — after what had been a miserable experience being messed around by O2 all day, Baldeep fixed everything... See more
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Went into store to find out my billing and was helped by Ayan who explained everything. She also talked me through upgrade options and I went for a new phone. So easy to talk to and even offered to se... See more
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I went into the Three shop by Sloane square, to seek help with my 5G business broadband unit. I was greeted by Zacharia, who had a look at my unit, and then tested it - he agreed that it was not fun... See more
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Company details
About Three UK - 3Store Chelsea HS
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
80 Kings Road, Chelsea, SW3 4TZ, London, London, United Kingdom
- 02075811753
4.9
Excellent
134 reviews
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Very accommodating and I will always…
Very accommodating and I will always choose this store tto get my Phone.
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hey Ivan, that’s brilliant! We’re so glad everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica
It’s been nice to the customer help me…
It’s been nice to the customer help me to solve my problem specially Hana she handle me very well and convince to get another contract and they are good people more power to your company 3G 🥰❤️❤️👏
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Thanks for your 5 ⭐ review, Jean, and it's lovely to hear that you enjoyed great customer service from Hana and felt happy to take out a new contract with Three. We appreciate you taking the time to share this with us 🎊. -Michael
Zak is a great service provider at 3…
Zak is a great service provider at 3 network Duke of York shop at Sloane Square. He helped me through the available product and gave me a good offer.
January 5, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi Christian, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Replacement 5G broadband unit
I went into the Three shop by Sloane square, to seek help with my 5G business broadband unit. I was greeted by Zacharia, who had a look at my unit, and then tested it - he agreed that it was not functioning correctly, and straight away proposed swapping it out for a new unit. He then completed the registration process, and tested the new unit, which worked to perfection.
January 5, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hey Wilfred, thank you so much for sharing your experience! Zacharia truly stands out for his efficient assistance, your feedback means a lot to us. We can’t wait to help you again soon! ☺️ -Kashish
Really informative and helpful from Zak
January 3, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hey.
Thanks! Your review is really appreciated. -Pete
Hana was very attentive and provided…
Hana was very attentive and provided all the information I needed at yhe Chelsea shop. Happy with my new SIM card.
January 2, 2026
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi Estefany, we’re thrilled Hana delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha
Zak was a great help
December 31, 2025
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hey Baris! 🎉 Zak will be over the moon to hear this! Thank you so much for the amazing 5 ⭐ review. Wishing you a Happy New Year 😊 -Ayesha
Zak and Hannah were a great help
Zak and Hannah were a great help late in the day on the 30th Dec! Great service and sorted out all our issues.
December 30, 2025
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hey there! Zak and Hannah are amazing! We’re so happy to know they made everything right for you. Thanks for making our day with your awesome feedback! 🎉 -Kashish
Super quick
Super quick, efficient. Another stolen iPhone. Set it up new physical SIM card and one e-sim. Hana was very patient and helped me solve my problems and helped me set up my new phone.
Thank you very much Hana from Three.
December 24, 2025
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Thanks for the fantastic 5⭐ review, Artem! We truly appreciate you sharing your experience, and it’s wonderful to hear that Hana provided you with outstanding care. -Neha
Zak helped with a new sim and did
Zak helped with a new sim and did all my recovery set up, every shop should have one like him .
December 23, 2025
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi Mohammad, thank you for sharing your 5 ⭐ review. We’re delighted Zak provided such outstanding support -Shivam
Helpful service
Really simple and straight forward process to get my new home broadband set up. The staff members were extremely helpful and patient with all my questions. Walking out a very happy customer!
December 22, 2025
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hey there, thank you for this amazing 5⭐ review! We’re delighted to hear our team made your experience so positive and smooth. -Veronica
Zacaria was great at Three shop on…
Zacaria was great at Three shop on King'sRoad. He was very polite, attentive, knowledgeable. He never rushed me into any decisions. It was super! He helped me to choose a right product for my new phone.
Zacaria went an extra mile to make sure I was comfortable, while he was explaining every detail re my new phone. He went an extra mile to put my new Sim in and a new cover on. It was very very kind of him 🫠.
HAPPY CUSTOMER I am!!
THANK YOU Zacaria. 😊
December 20, 2025
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Was helped in store by guy called…
Was helped in store by guy called Zakaria. I did a new number online accidentally when I already had one and I just wanted a new plan. He helped with that and sorted me out a new deal. Thank you.
December 18, 2025
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hey Hatice, we’re so glad to hear Zakaria was able to help and provide you with such great support. Thank you for sharing this amazing 5⭐ review! -Veronica
Excellent service and HANA is very…
Excellent service and HANA is very freindly and helpful.
December 18, 2025
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hi Amir, thank you for the 5 ⭐ rating. It’s great to hear you’ve had such a positive experience, and we’re really pleased that Hana was able to support you so well. -Kishan
helpful service!
Zak was so helpful when i needed to change my plan for international roaming. was efficient, quick, and a great chat!
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Chelsea HS
We're glad Zak got your roaming sorted, Isabel. Wherever you're planning to take a trip to, we hope you have an epic time :) -Scott
Thank you Hana for helping me
Thank you Hana for helping me! She’s super patient and kind. Thank you!
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hey Kelly, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Helpful staff
Zach was very helpful. He took the time to explain the plans and guide me through the different options. 100% recommend
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Chelsea HS
That's great to hear, Tat -Maxine
Service was great at the Chelsea store
Service was great at the Chelsea store. Minhaz really helped me out.
November 28, 2025
Unprompted review
Reply from Three UK - 3Store Chelsea HS
We're chuffed that Minhaz was a super help in the Chelsea store :) Thank you for sharing -Scott
Zak was so helpful and he got me the…
Zak was so helpful and he got me the best deal even though i was on a budget. I definitely plan to return and recommend friends and family. #blackfriday
November 17, 2025
Unprompted review
Reply from Three UK - 3Store Chelsea HS
We're thrilled Zak could help you find the right deal suitable for your needs. Thank you for your review, Cristina :) -Scott
Zakaria done a great job
Zakaria done a great job, he helped make everything easy and smooth. I've got learning difficulties and he still managed to give me a great outcome, legend. #blackfriday
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Chelsea HS
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
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