Went intot the Chesterfield store today to upgrade father's phone. She took the time to explain the available deals that would be suitable for him and fitted him the screen protector. She was br... See more
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We recently went to the 3 Store in Chesterfield to upgrade my phone. We were served by a gentleman named Paul. He was absolutely brilliant and answered all of our questions. Nothing was too much troub... See more
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I came into the Chesterfield store today to renew my contract and cancelling my daughter's contract. This would normally reduce me to tears! However, Paul could not have been more helpful, fri... See more
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Customer service was excellent. I'd previously tried to get a broadband deal online but couldn't get through to the final stage of securing a date for the service to begin. I spoke to a staff member... See more
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Company details
About Three UK - 3Store Chesterfield
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
SU18 Vicar Lane, S40 1PY, Chesterfield, Midlands, United Kingdom
- 01246208451
4.9
Excellent
83 reviews
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Reply from Three UK - 3Store Chesterfield
Hello there, thank you so much for your wonderful review! 🎉 We’re happy you enjoyed our services, and we’re always here to help. ☺️ -Kashish
Amazing service helped with my phone…
Amazing service helped with my phone urgently managed to get it working!
Highly recommend chesterfield branch
Emma and Tegan great customer service and super friendly!
Highly recommend
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Chesterfield
Brilliant, Bradley! 🎉 We’re so pleased the team in Chesterfield could sort your phone out so fast. It sounds like Emma and Tegan really stepped up to provide an outstanding experience when you were in a rush. We're grateful for the recommendation! -Kishan
Great experience today
Great experience today. Plans fully explained and process was quick. Thanks to Emma and Megan.
January 15, 2026
Unprompted review
Reply from Three UK - 3Store Chesterfield
That’s fantastic, Sebastian! We’re so glad Emma and Megan were able to provide the support you needed. Thank you so much for the review! -Neha
Discovery
Just popped in store to get some help with my device. Paul was able to find the issue and fix it for me.
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Chesterfield
That’s amazing, Coral! We’re happy to hear that Paul provided outstanding support. Delivering excellence in every experience is always our priority. -Manavata
Phone Sale and Discovery
I was assisted with new phone Sale by Tony, I am a technophobe, he made the whole journey very easy and helped me setup my new device
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Chesterfield
Hi Michael! We understand that getting a new model of phone can be daunting when you're so used to the one you've been using. It delights us that Tony helped show you the ropes and make you confident in your purchase :) -Neha
Reply from Three UK - 3Store Chesterfield
Hey Isreal, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Paul was friendly and knowledgeable
Paul was friendly and knowledgeable! Found me a great.plan to go with my new phone, thank you
December 22, 2025
Unprompted review
Reply from Three UK - 3Store Chesterfield
Thank you for sharing your experience and for your wonderful 5 ⭐ review, Christina! We're delighted that Paul helped you choose the perfect plan. -Suhaas
Really helpful staff & very friendly
Really helpful staff & very friendly
December 18, 2025
Unprompted review
Reply from Three UK - 3Store Chesterfield
Thanks for your 5 ⭐ review, Kirsty, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us 🎊. -Michael
Tony who works at Three was extremely…
Tony who works at Three was extremely helpful with setting up my new phone as I'm not very technical savvy... Highly recommended. Thank you
December 17, 2025
Unprompted review
Reply from Three UK - 3Store Chesterfield
Thanks for your 5 ⭐ review, Suzanne, and it's lovely to hear that you enjoyed great customer service from Tony with getting your phone up and running. We appreciate you taking the time to share this with us 🎊. -Michael
Very understanding and good at his job
December 14, 2025
Unprompted review
Reply from Three UK - 3Store Chesterfield
This is what we like to hear, Macey 🙌 -Jade
Excellent service from Martin
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Chesterfield
We're glad you had a great experience with Martin. We appreciate the review, Colin :) -Scott
Christmas Cheer in Chesterfield 3!
I came into the Chesterfield store today to renew my contract and cancelling my daughter's contract.
This would normally reduce me to tears!
However, Paul could not have been more helpful, friendly and professional. He advised me through the calls to Customer Service and made the whole process pain & tear free. And almost fun!
Thank you Paul and you looked resplendent in your Festive Hoodie.
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Chesterfield
Hey Marge, thank you for the 5 ⭐ review. We’re thrilled to know Paul made your experience seamless and joyful. Wishing you an amazing Christmas! -Afaq
Not my review.
"Amazing staff and Emma was really helpful."
The review above was not written by myself. I went into the store to renew my plan and can only assume that when supposedly checking everything had gone ok she sent this review. The same thing happened to my husband who was with me. This is not what I would call professional.
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Chesterfield
We're delighted that Emma and the team were supportive, Donna :) We appreciate your kind review -Scott
Super friendly and made my upgrade…
Super friendly and made my upgrade super easy
Just seen this, unfortunately I didn't write the review,it can only have been done by the assistant while she was "checking " my phone, What a cheek!
The sad thing is, she was extremely helpful and I would have willingly left a glowing review,.
I simply must have appeared too old and stupid to do it myself.
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Chesterfield
Thanks for this fantastic 5⭐ review, Andrew. We really do love to hear this! Hope you have a great day 😊 -Jade
Super helpful staff
November 24, 2025
Unprompted review
Reply from Three UK - 3Store Chesterfield
Hello Anne, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Brilliant service!
Brilliant service!! Paul was very informative and friendly.
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Chesterfield
Thanks for this amazing 5⭐ review, Beth. We really do appreciate you taking the time to send this over! Well done Paul 🎉 -Jade
Called into my local 3 shop today…
Called into my local 3 shop today looking for a tablet, tje sevicec was excellent and there knowlede and understanding what my needs where once again excellent, not only that i had a few issues witj my own mobile which again without question unbelievable
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Chesterfield
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Reply from Three UK - 3Store Chesterfield
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Reply from Three UK - 3Store Chesterfield
That's fantastic, Julie, we're so glad you got that great experience. Thank you for leaving us a 5 star review :) -Scott
upgraded my phone today
upgraded my phone today with paul, amazing bloke always looks after us really knowledgeable friendly always look out for him to help us
October 28, 2025
Unprompted review
Reply from Three UK - 3Store Chesterfield
Thanks for this fantastic 5⭐review, Jazzmin. We really do appreciate you taking the time to send this over! Great work Paul 🎉 -Jade
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