Went intot the Chesterfield store today to upgrade father's phone. She took the time to explain the available deals that would be suitable for him and fitted him the screen protector. She was br... See more
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Went intot the Chesterfield store today to upgrade father's phone. She took the time to explain the available deals that would be suitable for him and fitted him the screen protector. She was br... See more
Company replied
Walked in, stated what I wanted, advised of options, happy with price. All took, less than 15 mins and saved money. Paul had assisted me a week earlier to change the account my direct debit was tim... See more
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We recently went to the 3 Store in Chesterfield to upgrade my phone. We were served by a gentleman named Paul. He was absolutely brilliant and answered all of our questions. Nothing was too much troub... See more
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Kallum was very helpful and explained things well. Got us set up with everything we needed. Wrote everything down for us. Polite, friendly and knowledgeable and everything working as it should when we... See more
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Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

SU18 Vicar Lane, S40 1PY, Chesterfield, Midlands, United Kingdom
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Went into store with an issue with contacts not showing on device. Although I am not a customer of Three Tony was great and sorted the issue for me. Absolutely amazing

Reply from Three UK - 3Store Chesterfield
Martin at 3 Store
Chesterfield SAVED me!
I am coming from USA.
After 2 frustrating months trying to add an eSIM to my American Apple phone, Martin figured it out.
My brand new Apple i16 Pro Max ONLY accepts an ESIM The old Sim Cards are history. Not even a slot to put them in anymore!
What a different world I now live in!
Thanks to Martin. Well done!

Reply from Three UK - 3Store Chesterfield
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