Three UK - 3Store Chiswick (High Road) Reviews 72

TrustScore 5 out of 5

4.9

290 Chiswick High Road, W4 1PA Chiswick, London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I received an excellent service at the Chiswick 3 store. Assistant manager Huma and Shahzil went extra mile by staying an extra hour to help sort out the Home Broadband device I did not receive on tim... See more

Company replied

Rated 5 out of 5 stars

I recently visited Chiswick 3 store to buy a new a tablet and I was really impressed with their professionalism. The staff were friendly, knowledgeable and patient. They helped me compare different... See more

Company replied

Rated 5 out of 5 stars

I visited the Three store in Chiswick today and received excellent service from Phillip. He helped me sort out my mobile data and set up my monthly plan very quickly. Phillip was extremely polite... See more

Company replied

Rated 5 out of 5 stars

Great experience! Shahzil explained everything so well for the set up of my new broadband router. He even got me a better deal and laid out all options. Very good selling skills, smiley and polite. Hi... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Chiswick (High Road)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 290 Chiswick High Road, W4 1PA, Chiswick, London, United Kingdom

  • 02089958907

4.9

Excellent

TrustScore 5 out of 5

72 reviews

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Rated 5 out of 5 stars

Samira is great with the service

Samira is great with the service. Very happy.

May 23, 2026
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

Thank you, Balkis. We’re pleased Samira delivered the level of service you expected. Hope you have a great day ahead :) -Ayesha

Rated 5 out of 5 stars

Shahzil was incredibly helpful taking…

Shahzil was incredibly helpful taking me through all the different options available and very patient with all my questions, 10/10 experience

May 8, 2026
Unprompted review
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Reply from Three UK - 3Store Chiswick (High Road)

Oh wow, Olivia! That’s what we call fantastic service and support. We’re so happy to hear that Shahzil worked magic, and your 10/10 truly means a lot. ☺️ -Neha

Rated 5 out of 5 stars

Yaseen was very helpful

Yaseen was very helpful. Helped me get a new broadband and sim with ease. Great guy

May 7, 2026
Unprompted review
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Reply from Three UK - 3Store Chiswick (High Road)

Hi Heron, it’s brilliant that Yaseen made your visit so smooth. We’re glad he could get your new broadband and mobile plan ready for you so easily! -Kishan

Rated 5 out of 5 stars

My closest store Hammersmith is closed

My closest store Hammersmith is closed, I came to Chiswick store and manager Huma helped me setting up my phone. She is very helpful. Please visit this store and see her if you need any help.

May 7, 2026
Unprompted review
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Reply from Three UK - 3Store Chiswick (High Road)

That’s wonderful to hear, Nida! A big shoutout to Huma at our Chiswick branch for providing such exceptional support. Thank you for sharing your lovely feedback 🙌 -Veronica

Rated 5 out of 5 stars

Verry happy

May 7, 2026
Unprompted review
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Reply from Three UK - 3Store Chiswick (High Road)

We’re grateful for your kind words, Krzysztof. Wishing you a lovely rest of your day! -Ashifa

Rated 5 out of 5 stars

Shazil at the Chiswick High Road store…

Shazil at the Chiswick High Road store was just brilliant. Friendly helpful and with the skills needed to fix the issue I had with my phone. Many thanks

May 7, 2026
Unprompted review
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Reply from Three UK - 3Store Chiswick (High Road)

Hi Ann. It’s great to hear that Shazil’s technical skills and welcoming approach made your visit to our Chiswick store so successful. We're glad we could get your phone back in top shape for you! -Kishan

Rated 5 out of 5 stars

Yaseen and Huma have been great at…

Yaseen and Huma have been great at helping me with all my 3 accounts. They gave me the best prices and sorted out the concern regarding unwanted contract. Great service.

May 1, 2026
Unprompted review
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Reply from Three UK - 3Store Chiswick (High Road)

That's brilliant, Brijan! We're super happy to hear that Yaseen and Huma gave you all the support you needed. Thank you so much for 5 ⭐⭐⭐⭐⭐ review! Hope you have a wonderful day :) -Kashish

Rated 5 out of 5 stars

Filip very helpful

Filip very helpful. He did good deal for me.

April 28, 2026
Unprompted review
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Reply from Three UK - 3Store Chiswick (High Road)

Hi Murshed! It’s great that Filip provided such top support and found a plan that really works for you. -Kishan

Rated 5 out of 5 stars

Samira was amazing and so professional

Samira was amazing and so professional
It was a great experience

April 25, 2026
Unprompted review
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Reply from Three UK - 3Store Chiswick (High Road)

Hey Sabrina, it’s wonderful to hear Samira’s expert approach made such a positive impression. Thanks for sharing! -Suhaas

Rated 5 out of 5 stars

Came to the three Chiswick store for…

Came to the three Chiswick store for some questions and help regarding plans. The trainee Yaseen was very helpful and covered everything I needed help with. Couldn’t have asked for a better outcome.

April 20, 2026
Unprompted review
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Reply from Three UK - 3Store Chiswick (High Road)

Hi Uzma, it’s great to hear about your visit to our Chiswick store. We’re really pleased that Yaseen was able to support you with your questions and make sure everything was covered. It’s great to know you left with the outcome you were hoping for. -Shivam

Rated 5 out of 5 stars

Homa is a good assistant and very…

Homa is a good assistant and very helpful i would recomend her anywhere

April 9, 2026
Unprompted review
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Reply from Three UK - 3Store Chiswick (High Road)

Hi John, we’re delighted Homa provided such attentive support and left you feeling well cared for. Your recommendation means a lot to us. -Shivam

Rated 5 out of 5 stars

Everything is great in this store

Everything is great in this store. I found Huma assistant manager very helpful. Whenever I am stuck I visit store and she sorts out my account. Thanks

April 8, 2026
Unprompted review
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Reply from Three UK - 3Store Chiswick (High Road)

Amazing, Hoang! We're glad to hear that Huma provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq

Rated 5 out of 5 stars

Great experience with Three

Great experience! Shahzil explained everything so well for the set up of my new broadband router. He even got me a better deal and laid out all options. Very good selling skills, smiley and polite. Highly recommend

April 6, 2026
Unprompted review
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Reply from Three UK - 3Store Chiswick (High Road)

Hey Aurore, that’s brilliant! We’re thrilled that Shahzil made your experience so positive. Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Shahzil at Chiswick 3

Shahzil could not have been more helpful. Perfectly attuned to our needs (and understanding of our ignorance). Clear information, sound advice and prompt, efficient service.

April 1, 2026
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

Thanks so much, John! We’re absolutely delighted to hear how brilliantly Shahzil supported you. His instinctive understanding, clear guidance, and smooth, efficient approach truly set the tone for an exceptional visit. -Manavata

Rated 5 out of 5 stars

Filip was super helpful

Filip was super helpful - very grateful for a great customer service - thank you!

March 31, 2026
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

Thank you, Nella! We’re delighted to hear Filip provided the support you needed and made your visit a positive one. Your kind words mean a great deal. 😇 -Prabhjeet

Rated 5 out of 5 stars

Shahzil was very kind and explained…

Shahzil was very kind and explained very well all the issues I have had. Very professional service.

March 19, 2026
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

That’s what great service looks like! Walking in with a challenge and leaving completely at ease shows how Shahzil turns obstacles into smooth solutions. Thanks for letting us be part of your day, stay awesome. -Ashifa

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, shahzil is exceptional

March 19, 2026
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

Hey Joginder, it’s fantastic to hear that Shahzil made your visit so seamless. Your feedback means a lot to us, and we’re thrilled he left such a positive impression. 🥰 -Kashish

Rated 5 out of 5 stars

Efficient, helpful staff

The employees I spoke to were all friendly and patient, and quickly determined the best way to help with my query. Everything I needed to know was explained concisely and I’d be happy to go back for further advice if needed.

March 9, 2026
Unprompted review
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Reply from Three UK - 3Store Chiswick (High Road)

Thanks for this fantastic 5⭐ review, Naomi. We're so happy to hear that the team were able to provide you with such excellent service. Have a great day 😊 -Jade

Rated 5 out of 5 stars

The staff continue to do an amazing job…

The staff continue to do an amazing job they always look after me. Shahzil has always been very helpful and always does more than he needs to

March 17, 2026
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

🌟 Thank you for your wonderful feedback! It’s fantastic to hear the team continues to look after you so well, and that Shahzil goes above and beyond to provide such helpful support. 🙌😊 -Shivam

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