Sean was very helpful today he was amazing great advisor one of the best I've seen in a long time and excellent manners and great service . I recommend him to everyone
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I would like to leave Paul a five star review after the last 2 times I have seen him. He doesn't make me feel like an idiot for being technically challenged. This morning he persevered until he had fo... See more
Company replied
I have a pay monthly galaxy pixel 9. After software updates , have had lots of trouble. Losing faith in my mobile, I decided to pop into the Colchester store. I was welcomed by an advisor Sean.... See more
Company replied
The store assistant Baz was brilliant as usual. We always get a lovely welcome and great service.
Company replied
Company details
About Three UK - 3Store Colchester
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
12 Culver Walk, CO1 1XJ, Colchester, Midlands, United Kingdom
- 01206368262
4.8
Excellent
98 reviews
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Baz at Colchester make my experience…
Baz at Colchester make my experience easy to do and was great help and suggested just what I needed and was really friendly and went through all the contracts and helped me find what I needed. Highly recommend!
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Hi there, hearing how smoothly everything went for you in our Colchester store is fantastic. Baz will be delighted to know his guidance and friendly approach made the whole process straightforward. It’s great to hear he helped you find exactly what suited your needs. Thanks for sharing your experience with us. -Manavata
Koran is awesome
K,
He's very knowledgeable with and helpful with my mobile
April 14, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Amazing Kerry 🚀 We’re thrilled that Koran shared his deep expertise and gave you such dedicated support for your phone 🌟 -Arvind
Kieran was Awesome
Kieran was friendly, patient willing to explain and re-explain helpful to all asked questions and gave time to my more mature Loved one who is a techno phobe he had a great sense of humour too Thank you Kieran -Vikki, Martin and Gill
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Hi Vikki, thank you for the lovely review. It’s great to hear Kieran’s friendly and patient support made things so positive for you, Martin and Gill, and that his humour added to the experience. -Kishan
Kieran was so kind
Kieran was so kind, patient, helpful and professional and he deserves to be customer advisor of the month. A super guy. Thanks kieran
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
It’s great that Kieran provided such top-tier assistance, Gillian. Thank you so much for the 5 ⭐ review! -Suhaas
Kiran was amazing helping me get set up…
Kiran was amazing helping me get set up with my broadband and laptop. Great experience
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
We’re thrilled to hear this! 🌼 Kiran will be delighted to know she made your experience shine. Thank you for sharing, it truly means a lot to us, Edison! 🥰 -Kashish
Amazing service from Siam
Amazing service from Siam. Calm and efficient, sorting and restoring a new phone in an emergency. Would highly recommend
March 29, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Thank you for sharing this, Sarah! We’re delighted to hear that Siam handled everything with such ease and got your new phone up and running. -Afaq
Good interpersonal reationship and…
Good interpersonal reationship and communication
March 28, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Thank you for sharing this. It’s great to know the interaction felt smooth and engaging. We truly appreciate your feedback. -Manavata
Great experience
Simple and easy help to buy a new phone and smooth transfer process by Carol.
March 26, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Yay, John 🎉! Your kind words and 5⭐ truly mean a lot to us. We're delighted to hear Carol provided such supportive service while getting everything set up on your new phone. Enjoy every moment with your new device 😊 -Neha
Keron was very welcoming and his…
Keron was very welcoming and his communication and explanation was excellent .
March 25, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Kay, thank you for sharing your experience. It’s wonderful to hear that Keron made everything seamless and offered such attentive support. -Afaq
Reply from Three UK - 3Store Colchester
Hey Joey, your experience is a gift. You didn’t just share a review , you shared a moment that inspires us to keep striving for the very best. -Ashifa
Needed an additional handset / tablet…
Needed an additional handset / tablet on my account and Kasey was very helpful and efficient in advising.
March 10, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Thanks for your feedback, Victoria, and it's lovely to hear that you enjoyed great customer service from Kasey with your recent handset and tablet purchases. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Colchester
Nelson, it's great to know that Baz and Kieran provided such supportive and clear guidance. Your kind words mean a lot to us. -Suhaas
Amazing experience with three store …
Amazing experience with three store and baz very informative and very helpful.
March 1, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Amazing feedback, Chloe! 🌟 We’re so glad Baz was able to assist you with clear guidance and great support at our store. -Veronica
Callum helped us get another phone for…
Callum helped us get another phone for our business, he was extremely professional and made it super easy and hassle free to do. 👍
February 21, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Hi Gavin,
It’s fantastic to hear Callum provided such helpful support and made things easier for your business. 💼✨ Your feedback is greatly appreciated and motivates our team. 🙌 -Shivam
The lovely Alex in store made me feel…
The lovely Alex in store made me feel great and credit to the Company!!
February 20, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Hi Simon, it's wonderful to know that Alex provided such an uplifting experience during your visit. Having team members who represent our brand so brilliantly is exactly what we aim for, and we’re thrilled you left feeling so highly valued. Feedback like this is what we strive for! -Kishan
Kieron was a great help very polite…
Kieron was a great help very polite professional and efficient
Could not thank him enough
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Appreciate your feedback, Michael 🌟 Great to know Kieron’s service left you confident and happy with your visit. -Shivam
Am very happy with service of the staff…
Am very happy with service of the staff called Siam it makes me to know that the product am buying is not fake that is very good and that is what convinced me to partner with the company.
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
It’s wonderful to hear about the positive impression left during your interaction, Elizabeth. Establishing a strong sense of trust and reliability is exactly what we aim for. We’re glad you feel confident in your decision and are happy to have you with us. -Kishan
Reply from Three UK - 3Store Colchester
Thank you for taking the time to leave a review, Chantelle. It’s great to know everything went smoothly for you. 😊✨ -Veronica
Brilliant experience
Brilliant experience. Siam at the Colchester store was bloody fantastic on every way.
Can’t fault the excellent service and other members of staff were pleasant too. Excellent customer services for sure.
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Hey Aleisha! This feedback is just amazing, shout out to Siam and our entire team at the Colchester store for doing such a great job. We’re so grateful to have you with us! 🥰 -Kashish
Took great care to explain different…
Took great care to explain different options and sorted what I needed out very quickly, thanks to Alex and Siam!
February 1, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Hi Gemma, thank you for sharing this lovely feedback. 💙 It’s great to hear that Alex and Siam have been so supportive and made things easier for you. -Neha
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