I have a pay monthly galaxy pixel 9. After software updates , have had lots of trouble. Losing faith in my mobile, I decided to pop into the Colchester store. I was welcomed by an advisor Sean.... See more
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See what reviewers are saying
I was Colchester store today and Sean was absolutely fantastic one of the best advisors I’ve come across great efficiency and was direct . Give him a promotion
Company replied
We dealt with Carole today when I decided to switch from 02 after being with them for years. This was because of the discount offered due to my husband already being a Three customer and in large par... See more
Company replied
Carol was a great help with all the options available with regards to buying a new phone + plan and tailored to my budget. And all unless than 30 minutes. Thank you to Carol 10 out of 10 on today s e... See more
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Company details
About Three UK - 3Store Colchester
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
12 Culver Walk, CO1 1XJ, Colchester, Midlands, United Kingdom
- 01206368262
4.8
Excellent
90 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Three UK - 3Store Colchester
Hi there! Your words truly spotlight Baz’s dedication 🚀 Feedback like this inspires us all. We value your effort in sharing this with us. -Arvind
Reply from Three UK - 3Store Colchester
Hi Oluwatomisin, we’re delighted with your 5 ⭐ review. It’s wonderful to know Kieran delivered such a positive experience. -Shivam
I walked into the Colchester store to…
I walked into the Colchester store to get some help and I received more than that. Money off my bill! Thanks Three.
January 5, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Wow, Mihail, that’s incredible to hear! 🌟 The team went above and beyond, and we’re buzzing! That’s exactly the kind of amazing experience we want for our customers. -Ayesha
Staff very helpful and knowledgeable.
Staff very helpful and knowledgeable.
Very good experience all round.
December 31, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Hi James! 🎉 We’re thrilled to hear you had such a positive interaction with our team. It’s brilliant to know they provided the expertise and support needed to make everything go smoothly. We really appreciate you sharing these kind words and for choosing us! -Kishan
Amazing help from baz today thank you
December 31, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Hi Abbie! We're delighted that Baz provided outstanding support. Thanks so much for your fantastic 5⭐ review! -Neha
Courtesy and helpful
Siam was very helpful to my wife and I in ordering a new ipad
December 30, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Hey Alan, that’s amazing! We’re thrilled that Siam made both of your experiences so positive. Thank you for this fantastic 5⭐ review! -Veronica
Reply from Three UK - 3Store Colchester
Sowmiyan, your feedback is the campfire glow on a cold night 🔥 warm and comforting! Hats off to Baz for sparking that light. -Neha
Reply from Three UK - 3Store Colchester
Hi Mr Bhattacharyya, thank you for your review. It's always lovely to read such nice feedback. -Suhaas
Siam gave us a great service and was…
Siam gave us a great service and was very helpful.Explained everything really well and was really polite
December 21, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Hi.
Thanks! Your review is really appreciated. -Pete
Very accomodating
December 21, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Siam was very helpful to me and my…
Siam was very helpful to me and my friend thank-you very much
December 20, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Hi.
Thanks! Your review is really appreciated. -Pete
Kieran was very helpful…
Kieran was very helpful and knowledgeable.
Very pleased with the service I received.
December 18, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
That’s amazing, Tracy! We really love hearing that from our customers. Thank you so much for the 5 ⭐ review! Wishing you a wonderful day 😊 -Kashish
Great service and went bove and beyond
Great service and went bove and beyond
December 18, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Hi there, this is exactly what we want for our customers. Thanks for taking the time to share some positivity with us! 🎉 -Ayesha
Reply from Three UK - 3Store Colchester
That's fantastic to hear, Florin. Thank you for the 5 stars :) -Scott
Been in the Colchester three store…
Been in the Colchester three store today couldn’t fault it perfect service from Carol made the whole process very easy would recommend if your looking for a new phone or contract
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Glad to hear that you had such a good experience in our Colchester store, William! Great work Carol 🎉 -Jade
Reply from Three UK - 3Store Colchester
Hi Vcoey, thank you so much for the 5 ⭐ review! We're always happy to help. -Kashish
Alexandra gave me a stellar customer…
Alexandra gave me a stellar customer service experience, was very patient with me asking a lot of questions as I wanted to make sure I get the best deal on a new sim card. My experience in the Three Colchester store was excellent 👌
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
This is what we love to hear, Sharon. Thanks for the 5⭐ review! Great work Alexandra 🎉 -Jade
Thank you Alexandra
Alexandra helped me and my wife to set up both of our phones and she also did a referral for us where we get £40. Thanks Three and Alexandra.
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
We totally appreciate your 5* review - Have a nice day -Maxine
Alex was nice
Alex was nice. She helped me switch from Lyca and gave me a discount as well. I can tell already my coverage has improved massively.
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Hey Mumintau,, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Smooth and easy process of buying a new…
Smooth and easy process of buying a new phone with contract.
November 29, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
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