Sean was very helpful today he was amazing great advisor one of the best I've seen in a long time and excellent manners and great service . I recommend him to everyone
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See what reviewers are saying
I would like to leave Paul a five star review after the last 2 times I have seen him. He doesn't make me feel like an idiot for being technically challenged. This morning he persevered until he had fo... See more
Company replied
I have a pay monthly galaxy pixel 9. After software updates , have had lots of trouble. Losing faith in my mobile, I decided to pop into the Colchester store. I was welcomed by an advisor Sean.... See more
Company replied
The store assistant Baz was brilliant as usual. We always get a lovely welcome and great service.
Company replied
Company details
About Three UK - 3Store Colchester
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
12 Culver Walk, CO1 1XJ, Colchester, Midlands, United Kingdom
- 01206368262
4.8
Excellent
98 reviews
Asks customers to review
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The best in costume service Alexandra
The best in costume service Alexandra. Thank you for help,you are amazing.❤️
January 27, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Thanks for your 5 ⭐ review, Pasat, and it's lovely to hear that you enjoyed great customer service from Alexandra. We appreciate you taking the time to share this with us 🎊. -Michael
Bad colchester
Baz was absolutely amazing from start to finish. He set up my phone and described everything to me he is 100% would recommend anyone come to the shop. Thankyou so much for the care and compassion.
Elizabeth Walker
January 22, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Wow, Elizabeth. It’s wonderful to hear how well Baz looked after you and how smoothly everything was handled. We truly appreciate your kind words. -Manavata
Today i cme to tree shop .I got very…
Today i cme to tree shop .I got very exellent serbice from Alexsandra and all the stuff very kind and be patient explain every thing to me
Thank yoy so much
Sumarn Baker
January 20, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Your kind words mean a lot to us, Sumarn 🌈 We’re glad to hear that Aleksandra and the team offered such supportive and attentive assistance during your visit 💛 -Arvind
Fantastic service from Kiran today at…
Fantastic service from Kiran today at Colchester
January 16, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Thank you for the fantastic 5 ⭐ review, Paul! We truly appreciate your feedback, and we’re delighted that Kiran made your experience fabulous. Wishing you a wonderful day! 😊 -Kashish
Always feel looked after here
Baz always looks after me 😊Really friendly and knowledgeable and saved me money! I don't get phones! So I need to know I'm getting someone honest and trustworthy and patient - I ways feel looked after here.
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Hey there, thank you for sharing this amazing 5⭐ review! We’re thrilled that Baz gave you such a fantastic experience. -Veronica
Baz very helpfull
Phone running slow. Learned things about phone I've never known. So happy!
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
We're delighted that Baz could take a look at your phone and offer advice to get it back up to speed. Thanks for writing a brilliant review, Mrs L :) -Scott
Checked to see if my phone is covered…
Checked to see if my phone is covered abroad. He gave advice and explanation about my current plan
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Reply from Three UK - 3Store Colchester
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Reply from Three UK - 3Store Colchester
Hi there! Your words truly spotlight Baz’s dedication 🚀 Feedback like this inspires us all. We value your effort in sharing this with us. -Arvind
Reply from Three UK - 3Store Colchester
Hi Oluwatomisin, we’re delighted with your 5 ⭐ review. It’s wonderful to know Kieran delivered such a positive experience. -Shivam
I walked into the Colchester store to…
I walked into the Colchester store to get some help and I received more than that. Money off my bill! Thanks Three.
January 5, 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Wow, Mihail, that’s incredible to hear! 🌟 The team went above and beyond, and we’re buzzing! That’s exactly the kind of amazing experience we want for our customers. -Ayesha
Staff very helpful and knowledgeable.
Staff very helpful and knowledgeable.
Very good experience all round.
December 31, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Hi James! 🎉 We’re thrilled to hear you had such a positive interaction with our team. It’s brilliant to know they provided the expertise and support needed to make everything go smoothly. We really appreciate you sharing these kind words and for choosing us! -Kishan
Amazing help from baz today thank you
December 31, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Hi Abbie! We're delighted that Baz provided outstanding support. Thanks so much for your fantastic 5⭐ review! -Neha
Courtesy and helpful
Siam was very helpful to my wife and I in ordering a new ipad
December 30, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Hey Alan, that’s amazing! We’re thrilled that Siam made both of your experiences so positive. Thank you for this fantastic 5⭐ review! -Veronica
Reply from Three UK - 3Store Colchester
Sowmiyan, your feedback is the campfire glow on a cold night 🔥 warm and comforting! Hats off to Baz for sparking that light. -Neha
Reply from Three UK - 3Store Colchester
Hi Mr Bhattacharyya, thank you for your review. It's always lovely to read such nice feedback. -Suhaas
Siam gave us a great service and was…
Siam gave us a great service and was very helpful.Explained everything really well and was really polite
December 21, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Hi.
Thanks! Your review is really appreciated. -Pete
Very accomodating
December 21, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Siam was very helpful to me and my…
Siam was very helpful to me and my friend thank-you very much
December 20, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Hi.
Thanks! Your review is really appreciated. -Pete
Kieran was very helpful…
Kieran was very helpful and knowledgeable.
Very pleased with the service I received.
December 18, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
That’s amazing, Tracy! We really love hearing that from our customers. Thank you so much for the 5 ⭐ review! Wishing you a wonderful day 😊 -Kashish
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