I have a pay monthly galaxy pixel 9. After software updates , have had lots of trouble. Losing faith in my mobile, I decided to pop into the Colchester store. I was welcomed by an advisor Sean.... See more
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I was Colchester store today and Sean was absolutely fantastic one of the best advisors I’ve come across great efficiency and was direct . Give him a promotion
Company replied
We dealt with Carole today when I decided to switch from 02 after being with them for years. This was because of the discount offered due to my husband already being a Three customer and in large par... See more
Company replied
Carol was a great help with all the options available with regards to buying a new phone + plan and tailored to my budget. And all unless than 30 minutes. Thank you to Carol 10 out of 10 on today s e... See more
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Company details
About Three UK - 3Store Colchester
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
12 Culver Walk, CO1 1XJ, Colchester, Midlands, United Kingdom
- 01206368262
4.8
Excellent
90 reviews
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Joyce was super friendly and helpful
Joyce was super friendly and helpful. Paid special attention to my needs. Explained everything to me clearly. Gave me the best options with what I was looking for
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Thanks for your feedback, Chloé, and it's lovely to hear that you enjoyed great customer service from Joyce. We appreciate you taking the time to share this with us. -Michael
Very helpful and excellent service from…
Very helpful and excellent service from Kieran. Would recommend to my family and friends
November 25, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Hi Kerstie, we're so happy to hear this was the experience you had, and we appreciate the recommendations, we'll be certainly passing your feedback on! -John
Thank you Siam for sorting my broadband…
Thank you Siam for sorting my broadband and iPad eSIM. Easy.
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Kasey was the most helpful and kind…
Kasey was the most helpful and kind sales advisor in the store, she’s is so friendly and knowledgeable! Kasey gave me the best experience and service I’ve received, thank you
November 13, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Thanks for this fantastic 5⭐ review, Phoebe. We really do love to hear this! Well done Kasey 👏 -Jade
The service was excellent
November 12, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
We're glad to hear it, Cathrine :) Thank you for the great review -Scott
Kasey was kind and very helpful and…
Kasey was kind and very helpful and also friendly
November 10, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Thanks for this fantastic 5⭐ review, Miranda. We appreciate you taking the time to send this over! Well done Kasey 🎉 -Jade
CASEY was exceptional and provided…
CASEY was exceptional and provided great customer service
November 10, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
We're chuffed Casey provided you with great service and left you happy, Helen. Thank you for letting us know :) -Scott
New upgrade was quick and easy and…
New upgrade was quick and easy and store staff polite.
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
We're very glad to hear that. Thank you for taking the time to leave us this feedback. -Pete
Staff's are very helpful and really…
Staff's are very helpful and really nice.
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Colchester
Hey Micaela, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Reply from Three UK - 3Store Colchester
Hey Joseph, that's really fantastic to hear. Thank you for your review :) -Scott
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