To get Internet in your new house is more simple then I imagined. Less then 10minutes. Staff was amazing, explained everything to understand. 🤝 No words!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Becks supported me to set up a business SIM. Was very helpful and explained all the offers, talked things through with me to make sure it was the right plan for me. Set up was very fast. I interacte... See more
Company replied
Went to the Crawley branch and Becks was there to help me straight away. She was so helpful and knowledgeable, and made my experience really easy and comfortable. Thank you Becks!
Company replied
I went into Three in Crawley, the customer service from both ladies in store was great. I was interested in the mifi. From purchase to setting up direct debit was very quick. Much less hassle than oth... See more
Company replied
Company details
About Three UK - 3Store Crawley
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
1 County Mall, RH10 1FF, Crawley, South, United Kingdom
- 01293524187
4.8
Excellent
61 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got a new phone and home broadband
Got a new phone and home broadband. Very happy, Becks served me
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
That’s amazing, Hollie. Lovely to hear you had fantastic service, and great to know Becks gave you clear, friendly, and informative support. We’re really glad you left happy.
— VodafoneThree Social Media Team.
Great service from Marcia and Lucy!
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Hi there, thank you for sharing your wonderful feedback. We’re thrilled to hear that Marcia and Lucy made your experience such a positive one.- VodafoneThree Social Media Team
Perfect Three
To get Internet in your new house is more simple then I imagined.
Less then 10minutes.
Staff was amazing, explained everything to understand.
🤝
No words!
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Hi Marian, pleased to hear getting internet in your new house was simple and quick, and that the staff were amazing and explained everything clearly. -Kishan
My tariff has been sorted for me.
My tariff has been sorted for me.
Thanks to Becks
May 20, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Such uplifting feedback 🌟 Ana, We’re happy Becks ensured everything around your tariff was brought into place smoothly. We hope you have a fantastic day 😊 -Arvind
Happy with new phone
Happy with new phone, excellent service. Becks served me
May 13, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Hey Trevor, that’s brilliant! We’re thrilled to hear that Becks made your experience such a positive one. Thank you so much for the amazing 5⭐ review! -Veronica
Becks supported me to set up a business…
Becks supported me to set up a business SIM. Was very helpful and explained all the offers, talked things through with me to make sure it was the right plan for me. Set up was very fast.
I interacted with other staff on site to which were very warm and friendly. Great experience
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Thank you so much for sharing your experience! We’re delighted Becks could walk you through the options and ensure you found the right plan. It’s wonderful to hear our team made your visit so welcoming. 😊 -Veronica
Becks from Crawley branch
Went to the Crawley branch and Becks was there to help me straight away. She was so helpful and knowledgeable, and made my experience really easy and comfortable. Thank you Becks!
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Hi Maia, lovely to hear Becks was on hand at our Crawley branch and made your visit feel welcoming and straightforward. -Shivam
Crawley team is amazing,every time I…
Crawley team is amazing,every time I come always been great service.
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Amazing, Simone! We’re delighted to hear that the Crawley team has consistently provided you with great service whenever you visit. Thank you for sharing your feedback! 🥰 -Prabhjeet
Fast efficient service .
Fast efficient service .
Great advice from Marcia
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Thanks for this fantastic review, Mr. Atkin! 🎉 We’re thrilled to hear that Marcia provided excellent support. -Neha
Helpful and knowledgeable staff
The staff in the Crawley branch are (and always have been) very helpful, knowledgeable and personable. I've been coming to this store for many years.
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Hey Paul , we're so grateful for your loyalty over the years. Expert help and friendly vibes are exactly what we aim for 🙌✨ We’re so glad Crawley team could deliver that for you, thanks for sharing this 💯🚀 -Kashish
Reply from Three UK - 3Store Crawley
Thanks for sharing this, Adam. We’re delighted the team created such a positive atmosphere during your visit. -Shivam
Great Experience
I had a fantastic experience at Three Crawley today, the staff were incredibly knowledgeable and took the time to explain my upgrade options. They even handled the data transfer for me.
March 26, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Hello Emily, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Becks is amazing
Great experience in store today with some amazing help and offers given to me and helped with switching my number over from EE Aswell amazing service
March 17, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Thank you for letting us know about your visit, Jack! We’re glad to hear that our team offered great support and helped you move your number over with ease. Hope to see you again soon! -Afaq
Becks was really helpful and amazing…
Becks was really helpful and amazing thank you for your help!
March 26, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Thanks so much, Sabin! We’re delighted to hear Becks made your visit such a great experience. Your feedback truly means a lot to us. -Manavata
Ana was really helpful
Ana was really helpful.
She gave great advice and looked at discounts and offers available.
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Thanks so much, Louise. It’s great to hear that Ana provided clear advice and checked all available discounts for you. We appreciate you taking the time to share this. -Ayesha
Becks Crawley branch 5 star amazing…
Becks Crawley branch 5 star amazing service thanks, sorted us out, switched us over hassle free. Happy customers thanks
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Oh Piers, thank you for sharing such kind words about our service. We’re glad Becks could guide you along the way, and here’s to many more smiling moments together! 💗 -Kashish
Really friendly and easy service
Really friendly and easy service. Clear explanation and straight forward contract details. Resulted in the sale of two phones and SIM cards!
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Hello there, we truly appreciate you choosing us for your recent purchases. It is fantastic to know that our team made the process so effortless and ensured all the information was easy to digest while you were getting your new connections. -Kishan
Luke was amazing
Luke was amazing, sat with me throughout the whole phone transfer and was extremely transparent.
February 26, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Hi Daniela, thank you for your kind words. We’re delighted Luke provided clear guidance and took care of the data transfer seamlessly ✨ -Suhaas
Reply from Three UK - 3Store Crawley
Hi Lyudmil, we’re thrilled that Becks delivered exceptional service! Thank you for taking the time to leave us a review. 😊 -Neha
Morning i got two lovely ladies been…
Morning i got two lovely ladies been helped with the contract,well polite.as a long term customer they are a amazing staff their name is becks and marcia..well recommended..many thanks
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Thank you for this, Samuella. It’s fantastic to hear how well you were looked after. Becks and Marcia clearly made your visit exceptional ✨ Have a wonderful day. -Manavata
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.