I had a problem with accessing both my mobile and broadband accounts and was unable to sort it out online. I decided to go in to the Crawley branch where I had the good fortune to be served by Lucy. I... See more
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Went into the Crawley store and spoke with Ana She was very helpful when giving information about upcoming upgrade and potential business line with tablet
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I went into Three in Crawley, the customer service from both ladies in store was great. I was interested in the mifi. From purchase to setting up direct debit was very quick. Much less hassle than oth... See more
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Marcia and Velina were amazing! They welcomed us with warm smiles and were incredibly helpful, answering all our questions and making us feel truly cared for. Happy 3+
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Company details
About Three UK - 3Store Crawley
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
1 County Mall, RH10 1FF, Crawley, South, United Kingdom
- 01293524187
4.8
Excellent
72 reviews
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Becks is amazing
Great experience in store today with some amazing help and offers given to me and helped with switching my number over from EE Aswell amazing service
March 17, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Thank you for letting us know about your visit, Jack! We’re glad to hear that our team offered great support and helped you move your number over with ease. Hope to see you again soon! -Afaq
Becks was really helpful and amazing…
Becks was really helpful and amazing thank you for your help!
March 26, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Thanks so much, Sabin! We’re delighted to hear Becks made your visit such a great experience. Your feedback truly means a lot to us. -Manavata
Ana was really helpful
Ana was really helpful.
She gave great advice and looked at discounts and offers available.
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Thanks so much, Louise. It’s great to hear that Ana provided clear advice and checked all available discounts for you. We appreciate you taking the time to share this. -Ayesha
Becks Crawley branch 5 star amazing…
Becks Crawley branch 5 star amazing service thanks, sorted us out, switched us over hassle free. Happy customers thanks
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Oh Piers, thank you for sharing such kind words about our service. We’re glad Becks could guide you along the way, and here’s to many more smiling moments together! 💗 -Kashish
Really friendly and easy service
Really friendly and easy service. Clear explanation and straight forward contract details. Resulted in the sale of two phones and SIM cards!
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Hello there, we truly appreciate you choosing us for your recent purchases. It is fantastic to know that our team made the process so effortless and ensured all the information was easy to digest while you were getting your new connections. -Kishan
Luke was amazing
Luke was amazing, sat with me throughout the whole phone transfer and was extremely transparent.
February 26, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Hi Daniela, thank you for your kind words. We’re delighted Luke provided clear guidance and took care of the data transfer seamlessly ✨ -Suhaas
Reply from Three UK - 3Store Crawley
Hi Lyudmil, we’re thrilled that Becks delivered exceptional service! Thank you for taking the time to leave us a review. 😊 -Neha
Morning i got two lovely ladies been…
Morning i got two lovely ladies been helped with the contract,well polite.as a long term customer they are a amazing staff their name is becks and marcia..well recommended..many thanks
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Thank you for this, Samuella. It’s fantastic to hear how well you were looked after. Becks and Marcia clearly made your visit exceptional ✨ Have a wonderful day. -Manavata
Velina thanks for good help very great…
Velina thanks for good help very great customer service from Crawley
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Hello Momeen! We’re thrilled to hear you had a great experience with us. Thank you so much for the 5⭐ review! We’re always happy to help. -Neha
The staff at Crawley branch are so…
The staff at Crawley branch are so helpful & always available to help. Highly recommend 3 as a service provider.
February 4, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Hi Angie, thank you for taking the time to share your experience. We're glad to hear that our team at the Crawley store was able to provide such remarkable and outstanding support 😊 Wishing you a fantastic day! 🎉 -Neha
Super service!
Had a problem with my data. Problem sorted by Ana in minutes. was super service. Giver her a rise!
January 30, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
We’re so glad Ana was able to sort out your data issue in minutes and give you such great service. Chris, we’re grateful you took the time to let us know. ☺️ -Ayesha
Mark was very helpful to me with what I…
Mark was very helpful to me with what I needed to know, and I thank you very much in the Crawley store
January 31, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
That's so kind of Mark. We're glad that he helped you throughout with everything you needed in the Crawley store. Barbara, we’re so grateful you shared this 🌸 -Ayesha
New phone!
Luke was so amazing and kind, helped me understand what new phone is best for me and explained everything clearly!
January 31, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Love hearing this, Allynab! 🌟 Delighted that Luke helped you find the phone that suits you best. Thanks so much for sharing your experience 😊 -Arvind
Lady was very nice and polite and…
Lady was very nice and polite and understood my frustration. She has upgraded me and sorted it out. Thank God for stores.
January 29, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Alison, thank you for your outstanding 5 ⭐ review! We're thrilled to hear that our team made your experience epic and helped you secure the best deal. We hope to see you again soon! -Afaq
Reply from Three UK - 3Store Crawley
🎉 Thank you, Ronald! We’re glad to hear you were happy with the service. -Suhaas
Lovely experience
Luke was so helpful. Not only did he make it so easy to purchase my new phone. He sat with me for over an hour to make sure everything had been correctly transferred oved. Im so pleased.
January 26, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Hey Jennifer, thanks for sharing this! Luke not only helped you get your new phone but also made sure every little detail was spot on. That’s the kind of care we love to see. 🙌 -Ayesha
Very happy with the store
Very happy with the store, they are super helpful. Becks helped with my upgrade today
January 21, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Hi John, we are delighted you had such a positive visit to our branch. It is great to hear that Becks provided such supportive care while assisting with your upgrade today. -Kishan
Mark and Becks got my whats app back up…
Mark and Becks got my whats app back up and working which hasn't been working for several days.
January 21, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Hey David, simply amazing! 💫 Becks and Mark’s swift efficiency made all the difference, restoring your messaging seamlessly, truly a lifesaver 🌟. Enjoy the rest of your day! -Ashifa
Brilliant work from velina
January 21, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
That’s impressive, Stuart. We’re thrilled to hear that Velina delivered such an exceptional experience. Wishing you a wonderful day ahead. -Manavata
Becks was great help with a problem on…
Becks was great help with a problem on a phone with someone who tried to gain access to an account. Thank you so much for your help 👍🏼😁
January 20, 2026
Unprompted review
Reply from Three UK - 3Store Crawley
Hello Shaun, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
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