Brilliant service from the team at the Crawley branch. We have been experiencing ongoing issues resolving our phone and broadband contracts. Each time we contacted customer services by phone, we sp... See more
Company replied
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I had a problem with accessing both my mobile and broadband accounts and was unable to sort it out online. I decided to go in to the Crawley branch where I had the good fortune to be served by Lucy. I... See more
Company replied
I went into Three in Crawley, the customer service from both ladies in store was great. I was interested in the mifi. From purchase to setting up direct debit was very quick. Much less hassle than oth... See more
Company replied
Went into the Crawley store and spoke with Ana She was very helpful when giving information about upcoming upgrade and potential business line with tablet
Company replied
Company details
About Three UK - 3Store Crawley
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
1 County Mall, RH10 1FF, Crawley, South, United Kingdom
- 01293524187
4.8
Excellent
73 reviews
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Reply from Three UK - 3Store Crawley
Thank you, Sarah -Maxine
Marcia and Lucy were amazing today in…
Marcia and Lucy were amazing today in the Crawley Branch
I came in to move back to 3 from Vodafone! The roaming is back! The ladies were a delight! They offered the best prices for 3 sim only and an amazing price for my Sim only halving my monthly bill.
Thank
You
Very pleased
October 10, 2025
Unprompted review
Reply from Three UK - 3Store Crawley
Hey.
Amazing stuff. We're super glad to hear that. Thanks for the support. -Pete
Thank you for helping
Thank you for helping, Becks has been amazing from the start! Much appreciated your help will definitely came back and recommend
October 7, 2025
Unprompted review
Reply from Three UK - 3Store Crawley
Thanks for your feedback, Shileen, and it's lovely to hear that you enjoyed great customer service from Becks. We appreciate you taking the time to share this with us -Michael
Lucy was helpful and very pleasant good…
Lucy was helpful and very pleasant good customer service
October 6, 2025
Unprompted review
Reply from Three UK - 3Store Crawley
Thanks for your feedback, Sandra, and we're so glad to hear that Lucy's service left a great impression on you :) -Michael
The great 3
Staff treated me with respect I felt at home and everything was explained properly and I was able to make my decision in purchasing the product
October 5, 2025
Unprompted review
Reply from Three UK - 3Store Crawley
Hi there.
That's excellent. We're happy to hear that. Thanks for the review. -Pete
Marcia was very nice and welcoming and…
Marcia was very nice and welcoming and she has the best customer service
October 5, 2025
Unprompted review
Reply from Three UK - 3Store Crawley
Hey.
That's good to hear. We're glad Marcia was able to provide a nice service. Thanks for the feedback. -Pete
The lady was very nice and extremely…
The lady was very nice and extremely friendly. She made us feel very welcome.
October 5, 2025
Unprompted review
Reply from Three UK - 3Store Crawley
Hi, Abdul.
That's great to hear. Thank you for leaving this feedback. -Pete
Wonderful service
Lovely Luke. What a sweet man, who helped me so much. Wonderful customer service. Thank you.
October 5, 2025
Unprompted review
Reply from Three UK - 3Store Crawley
Hey.
That's some stellar feedback. We're glad to hear Luke was so helpful. Thanks for the 5 star review. -Pete
Excellent service from Luke at the…
Excellent service from Luke at the Crawley store. Came for to transfer all my business lines.
Keep up the great work
October 5, 2025
Unprompted review
Reply from Three UK - 3Store Crawley
Hi there.
That's great news to hear. We're glad Luke provided excellent service to you. Thanks for feeding this back. -Pete
I went into Three in Crawley
I went into Three in Crawley, the customer service from both ladies in store was great. I was interested in the mifi. From purchase to setting up direct debit was very quick. Much less hassle than other store. The device works great, so far no complaints
October 3, 2025
Unprompted review
Reply from Three UK - 3Store Crawley
Hey there.
That's super good to hear. We're glad to the team were able to provide you with a hassle free set up when you were in store. Thanks for the feedback. -Pete
Brilliant service
October 4, 2025
Unprompted review
Reply from Three UK - 3Store Crawley
Hey there.
That's great to hear. Thanks for the support. -Pete
Marcia and Velina were amazing
Marcia and Velina were amazing! They welcomed us with warm smiles and were incredibly helpful, answering all our questions and making us feel truly cared for. Happy 3+
October 4, 2025
Unprompted review
Reply from Three UK - 3Store Crawley
That's smashing! We're super glad Marcia and Velina were amazing and helpful.
Thanks for the great review. -Pete
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