Three UK - 3Store Crewe Reviews 

66
TrustScore 5 out of 5

4.8

14 Market Centre, CW1 2NG Crewe, Midlands, GB


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Rated 5 out of 5 stars

Steve was great, mum had her phone stolen in London,came to Crewe branch and Steve managed to keep mums number and set up a new contract for both mum and dad Thank you so much for all of your help

Company replied

Rated 5 out of 5 stars

We recently purchased a new phone and received outstanding service from Ivona. She was extremely helpful, knowledgeable and patient, she made the whole experience easy and enjoyable. She took the tim... See more

Company replied

Rated 5 out of 5 stars

Staff member George assisted me in store and was extremely helpful and pleasant to deal with Everything went smoothly and all my questions answered clearly. Both young men in store professional wi... See more

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Rated 5 out of 5 stars

When upgrading my phone, I had no idea where to start and a staff member called Laura helped me every step of the way. She suggested different phones and plans based on what I wanted, amazing service!... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Crewe

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 14 Market Centre, CW1 2NG, Crewe, Midlands, United Kingdom

  • 01270216943

4.8

Excellent

TrustScore 5 out of 5

66 reviews

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4.8

All reviews

(66)

32,374 reviews in the last 12 months

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Rated 5 out of 5 stars

James and George where brilliant

James and George where brilliant, was struggling with signal but they sorted it swiftly

November 5, 2025
Unprompted review
Three UK - 3Store Crewe logo

Reply from Three UK - 3Store Crewe

Hey Bobby, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

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