Absolutely incredible service. Was helped by Emi, who solved my initial problem and then helped me save money on my current deal. Her help & service was outstanding , superstar
Company replied
Location
Switch location42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG Bristol, South, GB
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See what reviewers are saying
I had an exceptional experience at my local Three UK store, thanks to an outstanding advisor named Lloyd. From the moment I walked in, Lloyd was welcoming, professional, and genuinely intereste... See more
Company replied
Very welcoming and helpful. Rhianna explained all options available.
Company replied
Popped into the 3 store to renew a contract. Despite being busy we were seated quickly and Timmy was with us in seconds. Very helpful, made the entire process quick, easy and relaxed. A thoroughly... See more
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Company details
About Three UK - 3Store Cribbs Causeway
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG, Bristol, South, United Kingdom
- 01179502941
4.9
Excellent
157 reviews
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Femi was incredibly helpful
Femi was incredibly helpful, I will be returning to him for future advise in the future.
June 30, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Thank you for your kind words, Brandon. We’re delighted Femi made such a positive impact, and it’s great to know you’ll be going back to him for support. 😊 – Three Social Media Team
I had an exceptional experience at my…
I had an exceptional experience at my local Three UK store, thanks to an outstanding advisor named Lloyd.
From the moment I walked in, Lloyd was welcoming, professional, and genuinely interested in helping me. He took the time to understand exactly what I needed, explained all of my options clearly, and made sure I never felt pressured into making a decision. His product knowledge was excellent, and he answered every question with confidence and patience.
What really stood out was Lloyd's genuine commitment to providing first-class customer service. He went above and beyond to ensure I left completely satisfied, making the whole experience enjoyable and stress-free. It's rare to come across someone who combines professionalism, expertise, and such a friendly approach so effortlessly.
Lloyd is a real credit to Three UK and is exactly the kind of person who keeps customers coming back. Thank you for providing such an outstanding experience—I wouldn't hesitate to recommend both Lloyd and Three UK to anyone. A thoroughly deserved 5 stars!
June 27, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hello Mary, thank you for your 5⭐ review! We’re glad Lloyd could give you clear advice. It’s fantastic to know you enjoyed your visit to our store, and we truly appreciate your recommendation! — Three Social Media Team
Thank you Natalia
Thank you Natalia, she took her time to attend to me and answer all questions I asked.
June 2, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hey Adeyemi, we’re so happy to know that Natalia was able to help you. Thank you for sharing your 5⭐ review! — Three Social Media Team
Natalie was amazing and friendly and…
Natalie was amazing and friendly and service was the best 👌
June 25, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hey Russell, that's brilliant! We're super happy to hear that Natalie gave you all the support you needed. Thank you for the amazing 5 ⭐ review! - Three Social Media Team
Had to purchase a new phone as had lost…
Had to purchase a new phone as had lost my other one
Lloyd was very knowledgeable and helpful
Thank you
June 17, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Love this feedback, Nicole! Even after the inconvenience, Lloyd's expert care 🤩 and patient support ensured you left completely sorted with your new device.
– Three Social Media Team
Absolutely incredible service
Absolutely incredible service. Was helped by Emi, who solved my initial problem and then helped me save money on my current deal. Her help & service was outstanding ,
superstar
June 14, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hey Finn! Thanks for your feedback, Emi always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ -Kashish
Very helpful service done by Natalia
Very helpful service done by Natalia. Helped me transfer everything to my new phone as well.
June 12, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Thanks a ton, Leslie! 🎉 We’re so glad everything went perfectly with Natalia. See you soon! 🥰 -Ayesha
Reply from Three UK - 3Store Cribbs Causeway
Hi Julius! It’s lovely to see everything came together so smoothly and left such a strong impression. Thanks for sharing this with us! 😊
Three Social Media Team
I came in today and was so happy with…
I came in today and was so happy with my experience with Michelle when I was getting a sim upgrade amazing customer service I will be returning
June 9, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi Daniel, thank you for your feedback. We're pleased to know that you had a smooth SIM upgrade and a positive experience with Michelle. -Suhaas
Very good customer experience with…
Very good customer experience with Natalia today.
June 8, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hey there! 🎊 Great to hear this. Hats off to Natalia for making the experience epic. Your feedback means a lot to us! -Neha
Popped into the 3 store to renew a…
Popped into the 3 store to renew a contract.
Despite being busy we were seated quickly and Timmy was with us in seconds.
Very helpful, made the entire process quick, easy and relaxed.
A thoroughly nice young man that is a credit to 3
June 6, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Boom 💥 Chris. Great to know Timmy delivered such expert support even during a busy moment, ensuring everything felt smooth and relaxed while guiding you through your contract renewal ✨ -Arvind
Everyone was helpful
Everyone was helpful, espcially Charlie and Ahmed, helped with data transfer
June 5, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Thank you, Akbar. We’re really pleased to hear that the team looked after you so well, and it’s great to know Charlie and Ahmed made your data transfer smooth and stress‑free. 😇 -Prabhjeet
Great service from Natalia and Mariyam.
June 5, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi Akis, thank you for your feedback. It’s good to know Natalia and Mariyam made things easy and left you with a good experience. -Suhaas
First rate service from Timmy at the…
First rate service from Timmy at the Bristol shop.
From start to finish, he listened, checked he had understood my problem, then resolved it.
Answered all my questions.
June 3, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
That’s wonderful to hear, Bernie! A big shoutout to Timmy at our Bristol branch for providing such exceptional support. Thank you for sharing your lovely feedback. 🙌 - VodafoneThree Social Media Team
Lloyd was very helpful
Lloyd was brilliant! He is the guy to go to if you need a new phone! Thanks 👍 5* very helpful on screen protectors too. Brilliant service in wsm store
June 1, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hey Laura, that’s brilliant 😊 We’re pleased to know Lloyd delivered such positive and supportive service. Thanks so much for sharing your experience. -Neha
Outstanding service from Natalia
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
That’s brilliant, Ekramy 🎉 Your praise highlights the spot-on expertise Natalia showed during your experience. ✨ -Arvind
Very good service and patience
Very good service and patience. Good advice too. Thank you
May 19, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi, Sarah. We're so happy to know that you had a great experience with us. Thank you for taking the time to share this lovely feedback. ☺️ -Prabhjeet
Femi was amazing
Femi was amazing, I am very happy with the service I got today.
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
That's impressive, Josh. We're super happy to hear that Femi gave you all the support you needed. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet
Reply from Three UK - 3Store Cribbs Causeway
Thank you for your wonderful feedback, Tatenda! We’re so glad Femi provided such outstanding support. 🌟 -Veronica
Femi at Cribbs was amazing
Femi at Cribbs was amazing. He sorted out everyhting quickly and efficiently. And went through everything for a techno fobe like me. He couldn't have been more helpful.
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi Stephen, thanks for sharing this. We’re delighted to hear Femi at our Cribbs store took the time to get everything sorted quickly and explain things clearly. Have a nice day 😊 -Samad
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