I have been contemplating changing my phonefor a couple of years buttwas worried because of my lack ofphone knowledge ,but i really need'nt had worried because i was greeted by Natalia and i could'nt... See more
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Location
Switch location42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG Bristol, South, GB
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Helpful even though they were only 3 people working at that time they made sure everyone knew they were going to see them as soon as possible which they did handle the busy period so well Well I wa... See more
Company replied
Femi at Cribbs was absolutely brilliant. He sorted out mine and my daughter’s data and roaming. He took his time and explained it all too me thoroughly
Company replied
Very welcoming and helpful. Rhianna explained all options available.
Company replied
Company details
About Three UK - 3Store Cribbs Causeway
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG, Bristol, South, United Kingdom
- 01179502941
4.9
Excellent
144 reviews
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Outstanding service from Natalia
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
That’s brilliant, Ekramy 🎉 Your praise highlights the spot-on expertise Natalia showed during your experience. ✨ -Arvind
Very good service and patience
Very good service and patience. Good advice too. Thank you
May 19, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi, Sarah. We're so happy to know that you had a great experience with us. Thank you for taking the time to share this lovely feedback. ☺️ -Prabhjeet
Femi was amazing
Femi was amazing, I am very happy with the service I got today.
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
That's impressive, Josh. We're super happy to hear that Femi gave you all the support you needed. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet
Huge thanks to Michelle for all her…
Huge thanks to Michelle for all her help and support! She’s been amazing and helped me massively!
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi Layla, thank you for sharing your experience! We’re delighted Michelle made such a positive difference and supported you so well. -Suhaas
I had a good experience
I had a good experience, my server, Femi was of great assistance.
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Lovely to hear you had such a smooth experience, Nokulunga. Great to know Femi’s support made everything easier. -Manavata
Reply from Three UK - 3Store Cribbs Causeway
Thank you for your wonderful feedback, Tatenda! We’re so glad Femi provided such outstanding support. 🌟 -Veronica
Femi at Cribbs was amazing
Femi at Cribbs was amazing. He sorted out everyhting quickly and efficiently. And went through everything for a techno fobe like me. He couldn't have been more helpful.
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi Stephen, thanks for sharing this. We’re delighted to hear Femi at our Cribbs store took the time to get everything sorted quickly and explain things clearly. Have a nice day 😊 -Samad
Femi at Cribbs was absolutely…
Femi at Cribbs was absolutely brilliant. He sorted out mine and my daughter’s data and roaming. He took his time and explained it all too me thoroughly
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Thanks for sharing this, Mimi.
We’re really pleased Femi at our Cribbs store took the time to get everything sorted for you and your daughter, explaining things clearly along the way.
It’s great to hear he made the experience such a positive one. -Shivam
Excellent service
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Thank you for your fabulous review, Julie! 🌟 We’re really glad to hear everything went so well. -Veronica
Lovely staff member Natalia
Lovely staff member Natalia, so friendly and helpful
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
That’s brilliant! We’re super happy to hear that Natalia gave you all the support you needed. We truly appreciate your feedback! 😊 -Neha
Timmy was absolutely brilliant
Timmy was absolutely brilliant, helped me go through my new phone contract, and my new phone.
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi Louise, thank you for the review. We’re glad Timmy’s support made getting set up with your new phone simple. -Suhaas
Great service from Michelle
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
We appreciate your feedback, Katrina. It’s wonderful to know Michelle provided outstanding service. -Suhaas
Really helpful and answered all
Really helpful and answered all questions effectively and responsibly.
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Thanks for leaving us a review, Lachlan. It’s great to know our team gave you clear support and left you feeling confident. We really appreciate you taking the time to share this. -Shivam
Timmy a great guy very helpful 👍 great…
Timmy a great guy very helpful 👍 great experience
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Thank you, Azeem. We’re delighted Timmy’s friendly approach and dedication made your experience so positive. Your feedback means a lot. -Suhaas
Great experience ❤️🔥❤️🔥with Timmy
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Zeeshan, we’re delighted to hear your visit with Timmy was such a positive experience. It’s wonderful to know his support left such a great impression. -Manavata
Great Service from Three
The Mall at Criibs Causeway. Emmy was extremely friendly and actually saved me nearly 50% of what I’d been paying previously!
Very professional and a credit to herself and Three.
Many thanks.
April 26, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Thank you so much for the 5⭐ love! We’re glad Emmy was able to assist you so well and help you save significantly. -Ayesha
I have been contemplating changing my…
I have been contemplating changing my phonefor a couple of years buttwas worried because of my lack ofphone knowledge ,but i really need'nt had worried because i was greeted by Natalia and i could'nt have wished for a more pleasent helpful young lady. If i had to give her a rating it would be 11 out of 10.
April 24, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi Michael! It’s wonderful to hear Natalia made everything so simple for you. Thanks for sharing your experience. -Suhaas
Helpful and easy to access
Helpful and easy to access - great face to face contact.
April 24, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Woohoo 🎉 Susanna, your words light up our day! We’re overjoyed that our team provided such welcoming and high quality assistance 🎊 -Samad
We were well looked after by the staff…
We were well looked after by the staff and very patient with us. We are pleased with the service we received.
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi Naseem. Every visitor deserves such high levels of kindness and the associates were happy to remain so incredibly accommodating. The wonderful support you experienced is exactly what we strive for. -Kishan
Great customer service
Timmy was excellent at explaining the products and fitting them to my needs
April 22, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
We’re overjoyed by your feedback, Jake! Timmy made sure you found the perfect option tailored to your needs. Here’s to countless memorable moments ahead! -Ashifa
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