Absolutely incredible service. Was helped by Emi, who solved my initial problem and then helped me save money on my current deal. Her help & service was outstanding , superstar
Company replied
Location
Switch location42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG Bristol, South, GB
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See what reviewers are saying
I had an exceptional experience at my local Three UK store, thanks to an outstanding advisor named Lloyd. From the moment I walked in, Lloyd was welcoming, professional, and genuinely intereste... See more
Company replied
Very welcoming and helpful. Rhianna explained all options available.
Company replied
Popped into the 3 store to renew a contract. Despite being busy we were seated quickly and Timmy was with us in seconds. Very helpful, made the entire process quick, easy and relaxed. A thoroughly... See more
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Company details
About Three UK - 3Store Cribbs Causeway
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG, Bristol, South, United Kingdom
- 01179502941
4.9
Excellent
156 reviews
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Reply from Three UK - 3Store Cribbs Causeway
Hey Mary, your delight is our joy. Thank you for sharing your kind words and dropping a 5 ⭐! -Ashifa
Lloyd is Very friendly and…
Lloyd is Very friendly and professional, thank k you very much
March 10, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
We appreciate your feedback, Mr. Willman. It’s wonderful to know Lloyd provided outstanding service. Your perfect rating is greatly valued. -Suhaas
Charlie was helpful and professional
Charlie was helpful and professional
March 10, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi Kam, your words truly spotlight Charlie's dedication 🚀 Insights like yours inspire us all and we value the effort you've taken to share this with us. -Arvind
Lloyd was fantastic to speak to
Lloyd was fantastic to speak to! offered lots of advice and was very informative. excellent team member
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Lovely! We absolutely love hearing this. We’re so glad you received the best support from Lloyd, and we can’t wait to welcome you back soon, Ellie! 😉 -Kashish
My Contract was up for renewal
My Contract was up for renewal. Lloyd and Connor were very helpful. I needed a line ported from another provider and they assisted with the process. Made the experience simple. They have made me feel safe and secure.
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
That’s fantastic, Stephen! We’re so glad Lloyd and Connor were able to provide the support you needed. They’ll be thrilled to know their efforts were truly appreciated. Thank you so much for the 5⭐ review! -Neha
Fantastic
Fantastic, Helped me to obtain a very nice phone today. Thanks so much Lloyd. Well done, thanks.
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi Joshua. We truly appreciate you sharing this! It’s wonderful to hear that Lloyd made your visit memorable and ensured you left with a phone you’re happy with. Thank you for choosing us. ☺️ -Prabhjeet
Femi was very helpful
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Woohoo 🎉 Thrilled to hear Femi made your experience fabulous 🚀 Thanks for the glowing 5 ⭐ review, Demnor. -Arvind
Femi was amazing
Femi was amazing, he asked me lifestyle questions and understood what i was looking for, he went through the terms and conditions of the contract with me. I will recommend Three all over again.
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi Jackson, thanks for sharing. Good to hear Femi listened to what you needed and talked you through the plan details. We appreciate the recommendation. -Kishan
Femi was brilliant
Femi was brilliant, he sorted out the issue and now I can get on my phone with no worries.
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Absolutely fabulous, Edward! We’re glad Femi was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
He was really helpful
He was really helpful, patient and informative. It was a really positive experience.
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
A fast and efficient visit
A fast and efficient visit. Timmy was super helpful. Quickly got my daughter upgraded, finding the best option for her situation and got all the old information updated. Great service!
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Thank you for taking the time to share this. It’s great to hear that Timmy made everything straightforward and ensured your daughter left with the ideal setup. We’re really glad the support you received felt attentive. -Manavata
Femi was very patient and helpful
February 24, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hey Afrim, we’re absolutely delighted! Femi will be thrilled to know the support provided made your visit special and helped achieve a wonderful 5 ⭐ -Ashifa
Great service
We were served by Femi, he was very helpful and friendly!
February 24, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hey Summer, you’ve just made our day! 🎉 We’re glad to hear your experience with Femi was remarkable. Wishing you a wonderful day ahead. -Neha
Really helpful
Really helpful, the guy named timmy was very helpful explaining my difference options
February 21, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hello, David. We’re glad to hear Timmy took the time to clearly walk you through the different options and make the process easier. We truly appreciate your support. 😊 -Prabhjeet
Reply from Three UK - 3Store Cribbs Causeway
Amed’s dedication made your experience shine, and your recommendation, Chris, is the highest compliment we could receive. -Ashifa
Excellent service from Leah
Excellent service from Leah. Deserves a pay rise
February 19, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hey Geoff, we’re thrilled to hear that Leah made your experience so positive. Thank you so much for the amazing 5⭐ review! -Veronica
Helpful staff and friendly staff
Helpful even though they were only 3 people working at that time they made sure everyone knew they were going to see them as soon as possible which they did handle the busy period so well
Well I was in there a little while longer than expected but the person who served me was absolutely amazing so kind, friendly, knowledgeable and just a joy to talk with made the whole experience a pleasant one indeed
Her name was Millie, Assistant Manager.
I had to get a new box as the one I had was faulty from new so had to cancel contract and start again with a new one
February 15, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi Sammie! Thank you for sharing your experience. Millie was fantastic in helping you throughout your visit, and it’s wonderful to hear you left feeling confident after such supportive service 🙌 Feedback like yours motivates us every day! -Neha
Charlie was very helpful
Charlie was very helpful and sorted everything I needed.
February 13, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Reply from Three UK - 3Store Cribbs Causeway
Hey Charlotte, thank you for your kind review and for taking the time to share your experience with us. -Suhaas
Just wanted to say a huge thank you to…
Just wanted to say a huge thank you to Timmy in the Cribbs shop. So polite and engaging and got me a great deal. Spent time explaining all the different packages. Thank you Timmy 😊
February 5, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Tracy, we’re thrilled to hear Timmy made your visit enjoyable 😊. His attentive approach and clear guidance ensured you found the right option with ease 👍. Your kind feedback means a lot. -Manavata
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