Absolutely incredible service. Was helped by Emi, who solved my initial problem and then helped me save money on my current deal. Her help & service was outstanding , superstar
Company replied
Location
Switch location42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG Bristol, South, GB
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See what reviewers are saying
I had an exceptional experience at my local Three UK store, thanks to an outstanding advisor named Lloyd. From the moment I walked in, Lloyd was welcoming, professional, and genuinely intereste... See more
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Very welcoming and helpful. Rhianna explained all options available.
Company replied
Popped into the 3 store to renew a contract. Despite being busy we were seated quickly and Timmy was with us in seconds. Very helpful, made the entire process quick, easy and relaxed. A thoroughly... See more
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Company details
About Three UK - 3Store Cribbs Causeway
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG, Bristol, South, United Kingdom
- 01179502941
4.9
Excellent
156 reviews
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Ben was really helpful first class…
Ben was really helpful first class service very pleased . And very friendly staff at the cribs store very well done guys .
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Thank you so much for your brilliant feedback, Tracy! We’re thrilled to hear Ben gave you first‑class support and that the team at Cribbs made you feel so welcome. 😊✨ -Veronica
Femi was very patient and he showed a…
Femi was very patient and he showed a lot of knowledge about the products and service.
January 30, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
We love hearing this, Kristisn! 🎉 Femi truly know how to simplify things, and we’re thrilled it worked out so well for you. Your feedback made our day ☺️ -Ashifa
Reply from Three UK - 3Store Cribbs Causeway
Tzafai, you've made us smile! Femi's thoughtful approach made the experience stand out in the best way. Have an amazing day! -Afaq
Jordan was really helpful and friendly
Jordan was really helpful and friendly
January 27, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Liberty, every cherished memory is shaped by people like Jordan, whose dedication truly stands out. It was a joy to support you! 💫 -Ashifa
Femi was amazing
Femi was amazing, I really appreciate is time. He went above and beyond to help me with the process and in getting all the support and help that I needed.
January 25, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hello Paul! We’re so happy to hear that you received the best help from Femi. Thank you for making our day, and we hope yours is just as amazing! ☺️ -Kashish
My experience was great with rhianna…
My experience was great with rhianna today , rhianna was very helpful and kind and helped us as much as she could. Couldn’t fault her customer service
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Emily, thank you for your review. We’re thrilled Rhianna provided such excellent support and made your visit a positive experience 🌟😊 -Shivam
Femibwas awesome
Femibwas awesome, he gave us the best service and prices.
January 23, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Ionela, your feedback fills us with joy! 🎊 Femib went the extra mile to make sure everything worked perfectly and beneficial for you. Knowing you’re happy motivates us to keep delivering the very best! 🥰 -Ashifa
Reply from Three UK - 3Store Cribbs Causeway
That's impressive, Glen. We are delighted that Femi provided excellent service. We truly appreciate your support. 😊 -Prabhjeet
Charlie was very helpful
Charlie was very helpful, asked any and all silly questions and was really friendly! Give me the best offers
January 18, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hey Hamza 🎊 Charlie truly rocked it! We’re overjoyed you had such a fabulous experience, and we’re delighted he helped you secure the best deal. We hope you have a wonderful day 😊 -Ashifa
Very welcoming and helpful
Very welcoming and helpful. Rhianna explained all options available.
January 18, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hey there, 🎊 It’s great to hear. Hats off to Rhianna for making the experience truly remarkable. Your feedback means a lot to us. -Suhaas
An amazing session
I have always had amazing service from three but today the team excelled themselves Anmed and Mjllie
My neighbour is Persian and speaks no English.
With the help of a chat app all has been sorted.
Thank.you yet again and always forever
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hey Alan! 💙 Anmed and Millie’s excellence truly shines in your review, and knowing they made your experience special means so much to us. We’re always here to help and truly appreciate you sharing such heartfelt words. -Afaq
Ahmed was really helpful and polite and…
Ahmed was really helpful and polite and explained everything to me so I understood
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi there, thank you for sharing your experience 🎯 We’re glad Ahmed provided clear support and made things easy for you. Wishing you a fantastic day 🌼 -Arvind
Great communication
Great communication , very well explained , got exactly what I needed
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hello Mathew, we’re so glad to hear that you had a wonderful experience with us. Thank you for taking the time to leave such an incredible review! -Neha
Reply from Three UK - 3Store Cribbs Causeway
Hi Richard, we’re so happy to know that you had a great experience with us. Thanks for this amazing 5⭐ review! -Veronica
Timmie and millie were great got the…
Timmie and millie were great got the beat deal
January 11, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hey Leanne, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Timmy and millie were amazing and very…
Timmy and millie were amazing and very helpful
January 11, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hey Charlie, this is what we love to hear! We’re so happy this is the service you received from Timmy and Millie. This is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Great service
Few issues needed sorting out, ran into a few issues but Timmy sorted out nice and quickly
January 11, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Came into store to upgrade my sim only…
Came into store to upgrade my sim only deal and Charlie was very helpful. Guided me through my options and was very knowledge
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
We had a great experience at the three…
We had a great experience at the three Cribbs Causeway store. We came in to collect a new sim card. Charlie was very helpful and assisted us with great enthusiasm and was very helpful. He helped me upgrade my current sim letting us know the great price and benefits along with a second sim. He helped my partner keep his current number and asked any questions we had. Thank you so much for a great experience
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Great service
Great service, really helpful and kind member of staff help me with my issue and got it sorted very quickly
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
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