Absolutely incredible service. Was helped by Emi, who solved my initial problem and then helped me save money on my current deal. Her help & service was outstanding , superstar
Company replied
Location
Switch location42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG Bristol, South, GB
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See what reviewers are saying
I had an exceptional experience at my local Three UK store, thanks to an outstanding advisor named Lloyd. From the moment I walked in, Lloyd was welcoming, professional, and genuinely intereste... See more
Company replied
Very welcoming and helpful. Rhianna explained all options available.
Company replied
Popped into the 3 store to renew a contract. Despite being busy we were seated quickly and Timmy was with us in seconds. Very helpful, made the entire process quick, easy and relaxed. A thoroughly... See more
Company replied
Company details
About Three UK - 3Store Cribbs Causeway
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG, Bristol, South, United Kingdom
- 01179502941
4.9
Excellent
156 reviews
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I went into the cribbs causeway store…
I went into the cribbs causeway store to change to sim only , my original provider was 02 but three was providing a much better price for sim only in comparison , I saw Timmy and he was extremely helpful , everything was very straight forward. It was nice to be directed in the right direction and not sold add ons I didn’t need. Thank you Timmy
January 5, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Thanks for your 5 ⭐ review, Jordan, and it's lovely to hear that you enjoyed great customer service from Timmy during your store visit. We're delighted that you've switched to Three, and appreciate you taking the time to share this with us 🎊. -Michael
Femi gave the best customer service
Femi gave the best customer service! I had to switch plans and get a new phone and he did it very quickly and efficiently! So glad everything went smoothly. Love three!
December 30, 2025
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Reply from Three UK - 3Store Cribbs Causeway
Hey.
Thanks! Your review is really appreciated. -Pete
Spent time going through details with…
Spent time going through details with me for the best deal. Very friendly and professional helped me with my phone set up as my old phone was damaged
December 20, 2025
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Reply from Three UK - 3Store Cribbs Causeway
That's lovely to hear, Colin. We're happy that Femi took his time to give you the support you needed :) -Scott
Reply from Three UK - 3Store Cribbs Causeway
That's awesome, Harry. We're glad you had a great experience speaking with Charlie :) -Scott
Adam has been amazing
Adam has been amazing, friendly and has excellent product knowledge! Great service and advice and have left today with everything I needed. Thank you very much
December 7, 2025
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Great experience
George was great today in supporting with a new phone deal. Charlie also helped us yesterday, both a great help and provided good customer service.
December 7, 2025
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Femi was amazing
Femi was amazing - I’ve had problems for years femi has sorted but need to come in again with ID !! Femi is an absolute assert to 3 mobile !! Thank you Femi
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
charlie and millie best workers ever…
charlie and millie best workers ever really appreciate there service
100% will come back soon
December 1, 2025
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Thanks for your feedback, Rio, and it's lovely to hear that you enjoyed great customer service from Charlie and Millie. We appreciate you taking the time to share this with us. -Michael
Great
Great customer service, Rihanna was great and she was very helpful with ever aspect of purchasing the phone.
November 30, 2025
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Great service
Millie and Timmy were very helpful today, everything was sorted out really fast, and I am very happy with my experience in store today
November 30, 2025
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Great experience
Great experience quick and easy communication . Rihanna was lovely and helpful
November 29, 2025
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Rihanna was very helpful
Rihanna was very helpful. Sorted us out in record time. Very friendly and knowledgeable
November 29, 2025
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Rhianna was great right from when we…
Rhianna was great right from when we entered the store. Very helpful, knew her stuff. Explained everything clearly. We had options as to our plan and she gave us brilliant detail. So easy to do what we wanted on our visit. Thank you very much.
November 29, 2025
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Great help from Timmy and Ahmed in the…
Great help from Timmy and Ahmed in the cribbs branch
November 29, 2025
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Rhianna was very helpful and made sure…
Rhianna was very helpful and made sure to put our interests first and we never felt pressured into anything. Great service.
November 29, 2025
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Timmy in store was very helpful
Timmy in store was very helpful and found the right tariff for us. Great service
November 25, 2025
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hello Lee, this is what we enjoy hearing from our customers! We’ll certainly pass your feedback on! -John -John
Reply from Three UK - 3Store Cribbs Causeway
Hi Pe, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Great Service
Timmy was especially nice to me today and made the process of upgrading smooth and simple
November 21, 2025
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
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