Three UK - 3Store Cribbs Causeway Reviews 

156
TrustScore 5 out of 5

4.9

42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG Bristol, South, GB


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Rated 5 out of 5 stars

Absolutely incredible service. Was helped by Emi, who solved my initial problem and then helped me save money on my current deal. Her help & service was outstanding , superstar

Company replied

Rated 5 out of 5 stars

I had an exceptional experience at my local Three UK store, thanks to an outstanding advisor named Lloyd. From the moment I walked in, Lloyd was welcoming, professional, and genuinely intereste... See more

Company replied

Rated 4 out of 5 stars

Very welcoming and helpful. Rhianna explained all options available.

Company replied

Rated 5 out of 5 stars

Popped into the 3 store to renew a contract. Despite being busy we were seated quickly and Timmy was with us in seconds. Very helpful, made the entire process quick, easy and relaxed. A thoroughly... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Cribbs Causeway

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG, Bristol, South, United Kingdom

  • 01179502941

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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4.9

All reviews

(156)

32,168 reviews in the last 12 months

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Rated 5 out of 5 stars

MWas a very easy experience nice and…

Was a very easy experience nice and friendly very professional too.

November 7, 2025
Unprompted review
Three UK - 3Store Cribbs Causeway logo

Reply from Three UK - 3Store Cribbs Causeway

Thanks for your feedback, Bradley, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Charlie wa absolutely excellent in…

Charlie wa absolutely excellent in breaking down available deals and options for me and helped me to set everything up smoothly. Would highly recommend Cribbs Causeway Three!

November 4, 2025
Unprompted review
Three UK - 3Store Cribbs Causeway logo

Reply from Three UK - 3Store Cribbs Causeway

Thanks for this fantastic 5⭐ review, Flo. We really do appreciate you taking the time to send this over! Great work Charlie 🎉 -Jade

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, patient and friendly staff member

November 4, 2025
Unprompted review
Three UK - 3Store Cribbs Causeway logo

Reply from Three UK - 3Store Cribbs Causeway

Thanks for your feedback, Rose, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Good quick and efficient service

Good quick and efficient service. Would recommend

November 3, 2025
Unprompted review
Three UK - 3Store Cribbs Causeway logo

Reply from Three UK - 3Store Cribbs Causeway

Thanks for your feedback, Mary, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Very helpful

November 3, 2025
Unprompted review
Three UK - 3Store Cribbs Causeway logo

Reply from Three UK - 3Store Cribbs Causeway

Thanks for your feedback, Adrian, and it's lovely to hear that you're happy with the help offered by the team. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Timmy was quick and efficient and could…

Timmy was quick and efficient and could answer all my questions.

November 2, 2025
Unprompted review
Three UK - 3Store Cribbs Causeway logo

Reply from Three UK - 3Store Cribbs Causeway

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Excellent and friendly service.

Excellent and friendly service.

November 1, 2025
Unprompted review
Three UK - 3Store Cribbs Causeway logo

Reply from Three UK - 3Store Cribbs Causeway

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Abdul was very helpful and patient with…

Abdul was very helpful and patient with us today, very positive and polite

November 1, 2025
Unprompted review
Three UK - 3Store Cribbs Causeway logo

Reply from Three UK - 3Store Cribbs Causeway

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

5G Broadband

Had a great experience with finding out our options for Broadband from George. Very helpful and happy with the service.

November 1, 2025
Unprompted review
Three UK - 3Store Cribbs Causeway logo

Reply from Three UK - 3Store Cribbs Causeway

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

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