Absolutely incredible service. Was helped by Emi, who solved my initial problem and then helped me save money on my current deal. Her help & service was outstanding , superstar
Company replied
Location
Switch location42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG Bristol, South, GB
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See what reviewers are saying
I had an exceptional experience at my local Three UK store, thanks to an outstanding advisor named Lloyd. From the moment I walked in, Lloyd was welcoming, professional, and genuinely intereste... See more
Company replied
Very welcoming and helpful. Rhianna explained all options available.
Company replied
Popped into the 3 store to renew a contract. Despite being busy we were seated quickly and Timmy was with us in seconds. Very helpful, made the entire process quick, easy and relaxed. A thoroughly... See more
Company replied
Company details
About Three UK - 3Store Cribbs Causeway
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG, Bristol, South, United Kingdom
- 01179502941
4.9
Excellent
156 reviews
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Great fast service
Great fast service, Timmy was able to suggest to me alternative airtime plans which saved me money
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Jonathan, thank you for your 5 ⭐ review. We’re delighted Timmy guided you to better airtime options and helped you save while keeping things simple. -Suhaas
Femi was very welcoming
Femi was very welcoming, efficient and incredibly helpful. Definitely would recommend friends and family to go to him for help.
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hey Ella! We're glad Femi got everything sorted perfectly for you. 🙌✨ Outstanding service all the way, we’re so glad you felt supported! See ya soon 🚀 -Kashish
Femi was very easy to understand and…
Femi was very easy to understand and was happy to help every step of the way
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Wow, Isabella, thank you for the amazing review! 🌟 We’re so glad Femi was able to give you all the help you needed. 😊 -Veronica
Femi was super kind and helpful!
Femi was super kind and helpful!
Was very informative and helped me get to the lowest price possible on my contract !
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Thank you for sharing your experience with us, Natalia! We’re delighted to hear that Femi provided such supportive assistance and helped you secure a great offer. -Afaq
Great experience with Ahmed
Ahmed was very helpful in answering all my questions and getting me set up with a new phone - thank you!
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi Joseph, lovely feedback. Ahmed enjoyed supporting you and making sure everything was clear and easy. 🤗 -Ayesha
My daughter and my self upgraded our…
My daughter and my self upgraded our phones today in the Cribbs Bristol store, Charlie was absolutely fantastic, very informative, patient and helped us with the best deals for us, Thank Charlie for being an absolute star ⭐
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
We appreciate your feedback, Amanda. It’s fantastic to hear Charlie at Cribbs Bristol provided such helpful guidance and made the experience special for you and your daughter. -Shivam
Service with upgrading our phones was…
Service with upgrading our phones was amazing very polite and helpful and very friendly offered us cup of coffee and Charlie was amazing, very friendly and polite
Thank you 🙏
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Thanks for your feedback, Erin. Charlie clearly made your upgrade experience special, and we’re glad you felt supported throughout. -Shivam
Super helpful employees,
Super helpful employees,
Ahmed was great in explaining the new contract deals and Jordan was able to point me in the right direction for my upgrade.
April 2, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hey Fayth! Thanks for the awesome review. Ahmed and Jordan will be buzzing when they see this. We’re really glad they could make your upgrade smooth and stress‑free. 🥰 -Ayesha
Rhianna was so lovely and helpful
March 28, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Wow! 🎉 Amazing, Robert! It’s great to know that Rhianna was super helpful to you. Thank you so much for sharing this, we’re always happy to help! 😄 -Prabhjeet
Reply from Three UK - 3Store Cribbs Causeway
Woohoo 🎉 Thrilled to hear Femi made your experience fabulous 🚀 Thanks for the glowing 5 ⭐ review, Jonathan. -Arvind
Reply from Three UK - 3Store Cribbs Causeway
That's impressive, Harry. We're glad that Timmy was able to help you get the best deals. Thanks for this amazing 5⭐ review. -Prabhjeet
Great service from start to finish
Great service from start to finish. Nice and straight forward and got exactly what we needed. Highly recommended
March 21, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi Nick, it’s brilliant to hear that everything went smoothly for you. We always aim to make things as easy as possible, so it’s a win for us knowing you walked away with the right result. Thanks for the shout-out! -Kishan
Reply from Three UK - 3Store Cribbs Causeway
We couldn’t be happier knowing you’re smiling, Sally! Your appreciation of Femi’s efficiency means so much. Thank you for sharing your experience! -Ashifa
Lloyd has been truly amazing
Lloyd has been truly amazing. Very kind and handle our issue very smoothly. Very professional!
March 17, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Every problem is just another chance to shine, Mayu. We're delighted Lloyd stepped in and sorted things seamlessly for you. Enjoy the rest of your day! -Ashifa
Superb Service
Superb Service! Special thanks to Timmy! (Working at Three, Cribbs)
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Superb, Parmeshwari. We’re thrilled to hear that Timmy at our Cribbs store made such a great impression. It’s wonderful to know his service stood out to you. 🥰 -Prabhjeet
Everyone was very suportiv
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi Talbyw, we're thrilled to hear that our team made your day! 🎉 Thank you for the amazing review. -Neha
I very pleased with Ahmed
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Woohoo! 🎉 Amazing, Derek! Great to know that Ahmed was super helpful to you. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Customer service was fab
Customer service was fab!
Timmy is a very good person of what he is doing, made for this kind of job!
Thank you 😊
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Beata, we’re delighted Timmy’s dedication made your experience smooth and helpful. Thank you for taking the time to leave us this 5 ⭐ review. -Suhaas
He was very friendly and helpful!
He was very friendly and helpful! He told exactly what will happen
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Thank you for your lovely feedback, Laura! 😊 We’re glad to hear you had such a great experience with one of our staff member. ✨ -Veronica
Excellent customer service from Lloyd…
Excellent customer service from Lloyd today, will be back to him again
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi Kishor, great to hear Lloyd supported you today, and we appreciate you planning to return. -Kishan
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