Absolutely incredible service. Was helped by Emi, who solved my initial problem and then helped me save money on my current deal. Her help & service was outstanding , superstar
Company replied
Location
Switch location42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG Bristol, South, GB
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See what reviewers are saying
I had an exceptional experience at my local Three UK store, thanks to an outstanding advisor named Lloyd. From the moment I walked in, Lloyd was welcoming, professional, and genuinely intereste... See more
Company replied
Very welcoming and helpful. Rhianna explained all options available.
Company replied
Popped into the 3 store to renew a contract. Despite being busy we were seated quickly and Timmy was with us in seconds. Very helpful, made the entire process quick, easy and relaxed. A thoroughly... See more
Company replied
Company details
About Three UK - 3Store Cribbs Causeway
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG, Bristol, South, United Kingdom
- 01179502941
4.9
Excellent
156 reviews
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Femi at Cribbs was absolutely…
Femi at Cribbs was absolutely brilliant. He sorted out mine and my daughter’s data and roaming. He took his time and explained it all too me thoroughly
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Thanks for sharing this, Mimi.
We’re really pleased Femi at our Cribbs store took the time to get everything sorted for you and your daughter, explaining things clearly along the way.
It’s great to hear he made the experience such a positive one. -Shivam
Excellent service
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Thank you for your fabulous review, Julie! 🌟 We’re really glad to hear everything went so well. -Veronica
Lovely staff member Natalia
Lovely staff member Natalia, so friendly and helpful
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
That’s brilliant! We’re super happy to hear that Natalia gave you all the support you needed. We truly appreciate your feedback! 😊 -Neha
Timmy was absolutely brilliant
Timmy was absolutely brilliant, helped me go through my new phone contract, and my new phone.
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi Louise, thank you for the review. We’re glad Timmy’s support made getting set up with your new phone simple. -Suhaas
Great service from Michelle
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
We appreciate your feedback, Katrina. It’s wonderful to know Michelle provided outstanding service. -Suhaas
Really helpful and answered all
Really helpful and answered all questions effectively and responsibly.
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Thanks for leaving us a review, Lachlan. It’s great to know our team gave you clear support and left you feeling confident. We really appreciate you taking the time to share this. -Shivam
Timmy a great guy very helpful 👍 great…
Timmy a great guy very helpful 👍 great experience
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Thank you, Azeem. We’re delighted Timmy’s friendly approach and dedication made your experience so positive. Your feedback means a lot. -Suhaas
Great experience ❤️🔥❤️🔥with Timmy
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Zeeshan, we’re delighted to hear your visit with Timmy was such a positive experience. It’s wonderful to know his support left such a great impression. -Manavata
Great Service from Three
The Mall at Criibs Causeway. Emmy was extremely friendly and actually saved me nearly 50% of what I’d been paying previously!
Very professional and a credit to herself and Three.
Many thanks.
April 26, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Thank you so much for the 5⭐ love! We’re glad Emmy was able to assist you so well and help you save significantly. -Ayesha
Helpful and easy to access
Helpful and easy to access - great face to face contact.
April 24, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Woohoo 🎉 Susanna, your words light up our day! We’re overjoyed that our team provided such welcoming and high quality assistance 🎊 -Samad
We were well looked after by the staff…
We were well looked after by the staff and very patient with us. We are pleased with the service we received.
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hi Naseem. Every visitor deserves such high levels of kindness and the associates were happy to remain so incredibly accommodating. The wonderful support you experienced is exactly what we strive for. -Kishan
Great customer service
Timmy was excellent at explaining the products and fitting them to my needs
April 22, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
We’re overjoyed by your feedback, Jake! Timmy made sure you found the perfect option tailored to your needs. Here’s to countless memorable moments ahead! -Ashifa
Reply from Three UK - 3Store Cribbs Causeway
Hi Ellie, we’re pleased to hear Timmy supported you so well during your visit -Shivam
Rhianna and Jordan were excellent
Rhianna and Jordan were excellent. Answered all my questions and gave me the best deal and sorted out all my other contract queries
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Mike, your message truly made our day. We’re so glad Rhianna and Jordan were able to guide you through everything and secure the best deal for you. -Ayesha
10/10 Friendly and Helpful
Lloyd was incredibly friendly and helpful, answered every query I had no matter how small, and was very reassuring for all the questions I had. Made the whole process super easy and straightforward.
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Thank you, Catriona! We’re delighted Lloyd’s friendly guidance made everything simple and reassuring. -Suhaas
Rihanna is a great asset to your team
Rihanna is a great asset to your team
Great service today with my questions and upgrades
April 12, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Hey Tim! Big shoutout to Rihanna for turning customer service into a full on joyful experience! 🎉 This is exactly what we want our customers to feel, valued and happy! 😃 -Kashish
Roaming issue
Visited store with an issue with my phone, resolved by customer advisor Lloyd.
Very helpful, knowledgeable, polite, got the issue resolved.
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Thank you, James! ⭐ Lloyd sorting your roaming issue with calm, helpful energy is a total win. Appreciate you sharing this. 🥳 -Ayesha
Lloyd is a gentleman
Lloyd is a gentleman, very smart also very intelligent, i will always look forward to meeting him again , i will tell people to go to see him
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Cribbs Causeway
Dear Brett,
Thank you for your lovely feedback. We’re very proud of Lloyd and are pleased to hear he provided such a positive experience. Your support and recommendation mean a great deal to us! -Shivam
Reply from Three UK - 3Store Cribbs Causeway
Thanks for letting us know, Pauline! We’re really glad to hear that Timmy made your experience enjoyable. -Afaq
Reply from Three UK - 3Store Cribbs Causeway
Thank you, Matthew. We’re glad your visit went smoothly and truly appreciate you sharing your experience. -Manavata
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