I went to the Three store to get help switching from another phone provider. I sat down with Jenny, who was incredibly helpful and patient, and she got me set up with the perfect SIM card for my daily... See more
Company replied
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I went to the Three store to get help switching from another phone provider. I sat down with Jenny, who was incredibly helpful and patient, and she got me set up with the perfect SIM card for my daily... See more
Company replied
Jenny is truly an excellent person and salesperson; I am leaving really grateful and happy with the service I received. Thank you very much, Jenny—I’ll be back.
Company replied
I had a situation where I lost my phone but unable to claim my insurance for my phone. My insurance needed a proof of usage for my sim but couldn't rovide it because my sim wasn't registered (pay as... See more
Company replied
jenny, was very proffessional and clear, she helped me with my issues and also let me know what other offers was available to me 10/10
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

49 North End Road, CR0 1TG, Croydon, South, United Kingdom
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It was a very good morning for me to get new three numbers for me and my wife. Jenny was complete the whole process without any hassle. She did extraordinary job for me to made my day with a big smile.

Reply from Three UK - 3Store Croydon (North End Rd)
Advisor jenny was a best customer service I met ✨🌟🌟🌟🌟🌟

Reply from Three UK - 3Store Croydon (North End Rd)
Kinga help me a lot to get better deal on my contract and transfer my phone number. Thank you so much

Reply from Three UK - 3Store Croydon (North End Rd)

Reply from Three UK - 3Store Croydon (North End Rd)
Kinga service was excellent. She help me with new phone , explain all new features. I am so much appreciated and recommend her.

Reply from Three UK - 3Store Croydon (North End Rd)

Reply from Three UK - 3Store Croydon (North End Rd)
zee the assistant store manager and Farhan was so professional and excellent customer services

Reply from Three UK - 3Store Croydon (North End Rd)
Jenny gave me a very good customer service.

Reply from Three UK - 3Store Croydon (North End Rd)
Rodica was really friendly and helpful! Many thanks

Reply from Three UK - 3Store Croydon (North End Rd)

Reply from Three UK - 3Store Croydon (North End Rd)
Sangita was very helpful and understanding very happy with the service

Reply from Three UK - 3Store Croydon (North End Rd)
Got a warm greetings very attentive and solved all our issues and offered a great deal very happy with the service by Sangita will suggest my friend as well

Reply from Three UK - 3Store Croydon (North End Rd)
Rodica took great care of us, we loved her service! She was very efficient and kind. 😊

Reply from Three UK - 3Store Croydon (North End Rd)
Rodica was patient and helpful. Thank you.

Reply from Three UK - 3Store Croydon (North End Rd)

Reply from Three UK - 3Store Croydon (North End Rd)

Reply from Three UK - 3Store Croydon (North End Rd)

Reply from Three UK - 3Store Croydon (North End Rd)
Humza one of the employees gave great service. He was very knowledgable and was patient throughout the whole process- defo recommend 3 and Humza

Reply from Three UK - 3Store Croydon (North End Rd)
Jenny has been so quick and helpful to me especially with having my 1 year old than you jenny ☺️

Reply from Three UK - 3Store Croydon (North End Rd)
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