Three UK - 3Store Croydon (North End Rd) Reviews 

443
TrustScore 5 out of 5

4.9

49 North End Road, CR0 1TG Croydon, South, GB


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Rated 5 out of 5 stars

I went to the Three store to get help switching from another phone provider. I sat down with Jenny, who was incredibly helpful and patient, and she got me set up with the perfect SIM card for my daily... See more

Company replied

Rated 5 out of 5 stars

Jenny is truly an excellent person and salesperson; I am leaving really grateful and happy with the service I received. Thank you very much, Jenny—I’ll be back.

Company replied

Rated 5 out of 5 stars

I had a situation where I lost my phone but unable to claim my insurance for my phone. My insurance needed a proof of usage for my sim but couldn't rovide it because my sim wasn't registered (pay as... See more

Company replied

Rated 5 out of 5 stars

jenny, was very proffessional and clear, she helped me with my issues and also let me know what other offers was available to me 10/10

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Croydon (North End Rd)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 49 North End Road, CR0 1TG, Croydon, South, United Kingdom

  • 02086885281

4.9

Excellent

TrustScore 5 out of 5

443 reviews

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4.9

All reviews

(443)

32,280 reviews in the last 12 months

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Rated 5 out of 5 stars

I was a very good morning for me to get…

It was a very good morning for me to get new three numbers for me and my wife. Jenny was complete the whole process without any hassle. She did extraordinary job for me to made my day with a big smile.

June 13, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Thanks for sharing your experience, Bari! We’re so glad Jenny made everything easy for you both. 😊 -Veronica

Rated 5 out of 5 stars

Advisor jenny was a best customer…

Advisor jenny was a best customer service I met ✨🌟🌟🌟🌟🌟

June 12, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Sakthiii. Thank you for sharing your experience. We are glad to hear that Jenny looked after you so well and provided you with such outstanding care during your interaction. -Shivam

Rated 5 out of 5 stars

Kinga help me a lot to get better deal…

Kinga help me a lot to get better deal on my contract and transfer my phone number. Thank you so much

June 12, 2026
Unprompted review
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Reply from Three UK - 3Store Croydon (North End Rd)

That’s brilliant, Mariusz! 🌟 We’re absolutely overjoyed to hear about the top‑tier care Kinga provided in helping you get everything sorted so smoothly. Thank you so much for the review. -Veronica

Rated 5 out of 5 stars

Jenny well done service!

June 12, 2026
Unprompted review
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Reply from Three UK - 3Store Croydon (North End Rd)

Hello Mabinty, we’re so glad you’re happy with our service from Jenny, thank you so much for the ⭐⭐⭐⭐⭐ review! -Ayesha

Rated 5 out of 5 stars

Jenny good service

June 11, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Jose, it is great to know that your recent interaction went so well. We are incredibly glad Jenny could step in to assist you and ensure you received such top-tier support. -Shivam

Rated 5 out of 5 stars

Kinga service was excellent

Kinga service was excellent. She help me with new phone , explain all new features. I am so much appreciated and recommend her.

June 9, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Belinda, it is wonderful to hear that your transition to a new device went so smoothly and comfortably. We are incredibly glad Kinga could step in to guide you through all the updated functionalities and ensure you felt completely confident before leaving. -Shivam

Rated 5 out of 5 stars

Saqib gave good deal

June 10, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Thank you for your feedback, Michael! We’re delighted to hear Saqib looked after you so well. 🙌 -Veronica

Rated 5 out of 5 stars

zee the assistant store manager and…

zee the assistant store manager and Farhan was so professional and excellent customer services

June 10, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Thank you for the great feedback, Seju! We’re delighted to hear that Zee and Farhan made your visit such a positive experience. 🌟 -Veronica

Rated 5 out of 5 stars

Jenny gave me a very good customer…

Jenny gave me a very good customer service.

June 9, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Wow, thank you, Vivek, for the incredible feedback! We’re over the moon that Jenny could make everything feel effortless for you. 🌟 -Veronica

Rated 5 out of 5 stars

Kinga very nice and kind.

June 9, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Aw, we’re so glad Kinga gave you the best support, Nicoleta! Big thanks from our side. 😄 -Kashish

Rated 5 out of 5 stars

Sangita was very helpful and…

Sangita was very helpful and understanding very happy with the service

June 8, 2026
Unprompted review
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Reply from Three UK - 3Store Croydon (North End Rd)

This is the kind of feedback that makes us smile, Sashananth! 😊 We’re thrilled to know Sangita made such a strong impression. -Veronica

Rated 5 out of 5 stars

Got a warm greetings very attentive and…

Got a warm greetings very attentive and solved all our issues and offered a great deal very happy with the service by Sangita will suggest my friend as well

June 8, 2026
Unprompted review
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Reply from Three UK - 3Store Croydon (North End Rd)

Hi Rethick,

Great to hear Sangita looked after you so well and got everything sorted 😊. Sounds like you had a smooth visit with a deal you’re happy with. Thanks for sharing your experience! -Kashish

Rated 5 out of 5 stars

Rodica did great

Rodica took great care of us, we loved her service! She was very efficient and kind. 😊

June 8, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Isabelle, Rodica sounds wonderful, we're so glad her kind and efficient help made your visit a great one 😊 -Kashish

Rated 5 out of 5 stars

Rodica was patient and helpful

Rodica was patient and helpful. Thank you.

June 8, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hey Charles! 🌷We’re thrilled to know Rodica made your day special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish

Rated 5 out of 5 stars

Great service from Farhan

June 8, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Vikasraj, we are thrilled to hear that Farhan took such great care of you. Providing a fantastic experience and top-notch support is exactly what we aim for. -Shivam

Rated 5 out of 5 stars

Farhan was amazing

Farhan was amazing, superb customer service.

June 7, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Boom 💥 Joe, we're overjoyed that Farhan stepped up with such top-tier care to deliver a stellar experience -Arvind

Rated 5 out of 5 stars

punit help me save moneytoday

June 7, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Boom 💥 Mei. Punit delivered such smart support, helping you secure real savings with ease ✨ -Arvind

Rated 5 out of 5 stars

Humza one of the employees gave great…

Humza one of the employees gave great service. He was very knowledgable and was patient throughout the whole process- defo recommend 3 and Humza

June 7, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Shanoor, thank you for sharing your experience. We are glad to hear that Humza looked after you so well and provided a positive interaction. We appreciate your recommendation! -Kishan

Rated 5 out of 5 stars

Jenny has been so quick and helpful to…

Jenny has been so quick and helpful to me especially with having my 1 year old than you jenny ☺️

June 6, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi there, it’s good to know Jenny made things easy for you during a busy moment. -Suhaas

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