Gosia was by far the best customer advisor I’ve ever had to help me. I had a major issue with changing my surname for my married name and no one online was able to do anything after several emails and... See more
Company replied
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Quick and efficient service when I purchased a Broadband Router today. Once they understood I was not going to be upsold another SIM the customer services person was very efficient at creating the pap... See more
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I went in to pick up a SIM only from the store and was greeted warmly by a lovely man called Dave I think his name was? When he was letting me know my contract I realized I hadn't added on something a... See more
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Helpful and friendly staff who answered all my questions and understood what I was looking for. Two visits (one to ask about different models and plans, and another to process the order) - both were s... See more
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Company details
About Three UK - 3Store Darlington
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
4 Northgate, DL1 1NR, Darlington, North, United Kingdom
- 01325486114
4.9
Excellent
128 reviews
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Harun is absolutely fantastic we have…
Harun is absolutely fantastic we have been coming back to see Harun for over 5 years for the exceptional service.
Massive thanks mate!!
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Darlington
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Reply from Three UK - 3Store Darlington
Thanks for your feedback, Darren, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Good Experience at 3 Darlington
Quick. Transparent. Professional team. David, Gosia and Rob were great.
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Darlington
Thanks for this amazing 5⭐ review, Karim. We really do appreciate you taking the time to send this over! Well done Gosia and Rob 🎉 -Jade
Dave and Rob were lovely and helpful
Dave and Rob were lovely and helpful. Quick and easy adding to my existing contract. Thank you
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Darlington
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Reply from Three UK - 3Store Darlington
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
excellent experience at the three store…
excellent experience at the three store in darlington today! harun our advisor in store was absolutely amazing and extremely helpful, managed to help us save alot of money on four different devices amd i got to order my new phone!! thank you so much!!
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Darlington
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Very helpful as iam not very good…
Very helpful as iam not very good regarding phones ,very informative and pleasant couldnt do enough for me
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Darlington
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Good service very satisfied
Good service very satisfied. Very helpful in store
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Darlington
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
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