Our experience was made great by the wonderful, helpful and most lovely Alaina. My elderly mother and I popped in to the Dumfries store 6/10/2025 to see if we could possibly get 3 internet. We were... See more
Company replied
Location
Switch locationUnit 18 The Loreburne Shopping Centre, DG1 2BD Dumfries, North, GB
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See what reviewers are saying
Sales staff excellent kristen was brilliant, sorted everything out for me and so helpful and friendly. Will definitely recommend to my friends, Kirsten also sorted out my dad's new phone that he broug... See more
Company replied
Kirsten in Dumfries branch helped me so much highly recommend this lady and branch
Company replied
Alina, in-store assistant very helpful, clear information, transition to new phone very smooth. Assisted in setting up new phone
Company replied
Company details
About Three UK - 3Store Dumfries
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 18 The Loreburne Shopping Centre, DG1 2BD, Dumfries, North, United Kingdom
- 01387270871
4.9
Excellent
72 reviews
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Very helpful and friendly staff getting…
Very helpful and friendly staff getting the best deal for me
November 14, 2025
Unprompted review
Reply from Three UK - 3Store Dumfries
Hi Wendy, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Kristen was very helpful with sorting…
Kristen was very helpful with sorting out a mobile phone security issue. Thank goodness for a shop!
November 12, 2025
Unprompted review
Reply from Three UK - 3Store Dumfries
Hi there, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Dumfries
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Great experience
Great experience, took time and made sure they got the right phone that suits my son ( first phone)
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Dumfries
Hi John, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Kristen was veryhelpful and…
Kristen was veryblhelpful and informative, no pressure, just keen to get usthe best deal. Would definitely recommend 3.
October 30, 2025
Unprompted review
Reply from Three UK - 3Store Dumfries
Thanks for this fantastic 5⭐ review, Brenda. We really do appreciate you taking the time to send this over! Great work Kristen 🎉 -Jade
Sales staff excellent kristen was…
Sales staff excellent kristen was brilliant, sorted everything out for me and so helpful and friendly. Will definitely recommend to my friends, Kirsten also sorted out my dad's new phone that he brought from store.
October 27, 2025
Unprompted review
Reply from Three UK - 3Store Dumfries
Thanks for this fantastic 5⭐ review, Vanessa. We really do appreciate you taking the time to send this over! Great work kristen 🎉 -Jade
Helpful and friendly staff
Stacey was lovely and helpful, spoke us through all the options and found us the best deal that suited our needs and the cheapest option.
October 27, 2025
Unprompted review
Reply from Three UK - 3Store Dumfries
Stacey is a star! That's phenomenal to hear, Ashleigh. We appreciate you taking the time to leave us such a great review :) -Scott
10/10 very Helpful and cheerful 😊
10/10 very Helpful and cheerful 😊
October 16, 2025
Unprompted review
Reply from Three UK - 3Store Dumfries
We totally appreciate your 5* review, Derek- Have a nice day -Maxine
3 is the bees knees
Our experience was made great by the wonderful, helpful and most lovely Alaina. My elderly mother and I popped in to the Dumfries store 6/10/2025 to see if we could possibly get 3 internet. We were welcomed by sunny smiling faces and especially the beautiful Alaina.
Super friendly VERY knowledgeable and got my mum sorted in two shakes of a lambs tail. Mum left with her brand new home broadband hub in shiny new box and I was stolen from almost three decades of being with O2 your arch enemy, with a unlimited sim for my own phone. So HURRAH to us and a BIG hurrrrah to Alaina.
Get that girl a bottle of bubbles..!!!🍾🥂
October 6, 2025
Unprompted review
Reply from Three UK - 3Store Dumfries
Wow! Thanks for this amazing 5⭐ review, Julie. Well done Alaina 🎉 -Jade
Reply from Three UK - 3Store Dumfries
Good stuff. Thanks for the review, Greg. -Pete
Totally satisfied with being able to talk face to face with someone. so…
Benjamin explained everything so clearly and was concise and efficient.
September 23, 2025
Unprompted review
Reply from Three UK - 3Store Dumfries
We really appreciate the feedback, Halina, and we're pleased to hear that Benjamin made things easy for you. Thanks for letting us know! -Michael
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