Three UK - 3Store Dunstable Reviews 

142
TrustScore 5 out of 5

4.9

14 Nicholas Way, LU6 1TD Dunstable, London, GB


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Rated 5 out of 5 stars

Zac was very polite, helpful and knowledgeable. He made our experience faultless. Keeping us informed and up to date with every step he made. Explained it over and over again till we understood the p... See more

Company replied

Rated 5 out of 5 stars

Zac has been absolutely incredible. Getting a new contract can be an absolute mindfield, not with Zac. His advice and guidance was next to none, he listened to me attentively and provided a solution t... See more

Company replied

Rated 5 out of 5 stars

Came into store, because I could not resolve my Device & SIM connections after trying everything. Shabul: Assistant Manager was friendly & helpful. Spent consirable time resolving my issues & was... See more

Company replied

Rated 5 out of 5 stars

I visited the Three store in Dunstable needing a portal WiFi solution and Zac was absolutely fantastic. He was patient, polite and incredibly informative, taking the time to explain everything clearly... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Dunstable

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 14 Nicholas Way, LU6 1TD, Dunstable, London, United Kingdom

  • 01582472797

4.9

Excellent

TrustScore 5 out of 5

142 reviews

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4.9

All reviews

(142)

30,387 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you for helping me.

October 14, 2025
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Thanks for your feedback, Allan, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

So encouraging to have a supportive…

So encouraging to have a supportive assistant.

October 14, 2025
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hey Deborah, we’re so happy to hear this is the experience you’ve had, this is the type of experience we aim to provide all our customers, we’ll certainly your feedback on! -John

Rated 5 out of 5 stars

Great experience

Great experience, Ish is very polite and cooperative, Thank you Three UK team

October 14, 2025
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hey Husnain, we’re so happy to hear this is the experience you’ve had, this is the type of experience we aim to provide all our customers, we’ll certainly your feedback on! -John

Rated 5 out of 5 stars

First class customer service

The staff at the Dunstable store are first class! They're friendly, helpful, professional and very patient! They make you feel at ease and valued as a customer. Thank you so much for taking away the stress of buying and setting up a new phone. We are very grateful, thank you!

October 12, 2025
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Amazing service from Advisor Ishwaq &…

Amazing service from Advisor Ishwaq & store manager Riz they help upgrade to new phone also help me with me all the issue.

October 9, 2025
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Thanks for this amazing 5⭐ review, Amine. Well done Ishwaq and Riz 🎉Great work! -Jade

Rated 5 out of 5 stars

Thank you for helping me I'm really…

Thank you for helping me I'm really happy with the service

October 8, 2025
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi Zsuzsanna, thanks for getting in touch with us about this, we’re so happy to hear this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Riz served me well

October 4, 2025
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

That's awesome news. We're glad to hear it. Thanks for the feedback, Richard. -Pete

Rated 5 out of 5 stars

Zac was absolutely amazing I went in…

Zac was absolutely amazing I went in for mobile broadband but he helped me by giving me the best options for what o was looking for. His service was so good and so fast

October 1, 2025
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi there, we're so happy to see this was your experience, we'll be passing your feedback on! -John

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