Noor was incredibly helpful and played a big role in guiding us through the decision. Her advice made everything clear, and because of her support we confidently chose the Fold 8 Ultra. She’s truly th... See more
Company replied
Location
Switch locationUnit 78, 31 Ealing Broadway Centre, Ealing, W5 5JY Ealing, London, GB
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See what reviewers are saying
I would like to thank Dimitar for helping me renew my contract today at Three in Ealing Broadway. He was absolutely amazing, friendly, professional, and very patient throughout the whole process. He... See more
Company replied
I spoke to Noor who was exceptionally professional from start to finish. She explained everything clearly, listened carefully to what I needed, and made the whole process of switching my sim provider... See more
Company replied
We visited three stores, and the customer representative Sana was absolutely wonderful. She was friendly, professional, and went above and beyond to help us. The manager was also very welcoming and... See more
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Company details
About Three UK - 3Store Ealing Broadway
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 78, 31 Ealing Broadway Centre, Ealing, W5 5JY, Ealing, London, United Kingdom
- 02088406620
4.9
Excellent
167 reviews
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Noor was kind and helpful
Noor was kind and helpful; explained everything in great detail.
February 20, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Nour, thank you for taking the time to share your experience. We’re so pleased to hear that Noor was able to provide such clear guidance and supportive service. -Manavata
Noor is amazing
Very respectful, amazing experience, noor helped and solved all my questions and problems
February 20, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hello Mahmood, we’re delighted Noor offered thoughtful support and ensured your concerns were addressed with care and understanding. Thank you for your kind words. -Suhaas
Came to store to get help with spam…
Came to store to get help with spam messages and Polly helped me sort it out she's very kind and the service was amazing
February 16, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hello, Gwen. We’re delighted Polly was able to help resolve the issue with your messages and provide such friendly and outstanding support. Thank you for your kind words! ☺️ -Prabhjeet
Dimitar support
Dimitar was friendly, professional and of great help.
A prime example of customer service
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Harold, thank you for taking the time to leave such a wonderful review! We’re so glad Dimitar could make your experience smooth and enjoyable. -Neha
Dimitar was fast effective and very…
Dimitar was fast effective and very logical
February 13, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hello Dragan, we’re pleased Dimitar supported you with such speed and clarity. Thank you for your valuable feedback. -Suhaas
My problem was solve although i paid…
My problem was solve although i paid bill in store 5 hours ago but still outgoing calls restrictions there Sana helped me contact helpline from store phone and resolved my problem.I am happy
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thank you for your review, Meonhoe 🌟. We’re sorry you had that issue with outgoing call restrictions after paying your bill, but it’s great to hear that Sana stepped in and helped resolve things quickly. We’re delighted you’re happy with the outcome. -Shivam
Sana was great
I can in looking to get a new device Sana served me and gave me a great deal with a trade in and indy helped me to transfer everything I had on my old device to the new one. Babs the manager was always around making sure everything ran smoothly
February 5, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thanks for sharing this Don! 😊 Great to hear Sana got you a brilliant deal, Indy helped move everything over effortlessly, and Babs was on hand ensuring the whole process ran seamlessly. 🙌 -Veronica
Sana helped so quickly with setup my…
Sana helped so quickly with setup my contract renewal and good deal on tablet
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thanks for this fantastic review, Khieo‑wan! We’re thrilled to hear Sana provided excellent support and helped you get the best deal. 🎉 -Neha
Lovely service today
Lovely service today, very nice and helpful lady (annoyingly I’ve forgotten her name - 3 letters, dark hair, ) amazing service!
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Emily. We're so happy to know that you had a great experience with us. We truly appreciate your support. 😊 -Prabhjeet
It was great experience customer…
It was great experience customer advisor Sana helped out my way set up new phone and tablet deal. I am so happy.
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
That’s fantastic, SK 🌟. Sana turned what could have been a tricky setup into a smooth and enjoyable experience. Her support shows real professionalism and care, leaving you delighted with your new devices. Have a wonderful day 😊 -Manavata
Great experience I have just visited to…
Great experience I have just visited to upgrade with new phone Sana gave me best deal with trade In option.She explained me everything and I sm so pleased.
Highly recommended this store for Three.
January 21, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thanks for your 5 ⭐ review, Vladimir, and it's lovely to hear that you enjoyed great customer service from Sana during your upgrade. We're glad you were pleased with the store visit, and appreciate you taking the time to share this with us 🎊. -Michael
very nice experience
very nice experience.
i am new in the uk and feel hesitation but Hasti mam make me very comfortable.
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hey Sachin! 🎊 A massive shout‑out to Hasti for putting you at ease and turning your experience into something truly extraordinary. We’re always happy to help ☺️ -Ashifa
Sana help me as I am struggling with…
Sana help me as I am struggling with call connectivity she help me with setting checked options and sort it.I am happy
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Bravo, Bridget! 🎊 We’re thrilled to hear that Sana made your experience fabulous. Thank you for sharing such an outstanding 5 ⭐ review. -Afaq
I had an excellent experience at this…
I had an excellent experience at this store, thanks to Malek! He was incredibly helpful and assist me with all my questions and made my experience effortless.
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Aw 🎉 We love hearing this, Ajay. We’re thrilled that Malek was able to give you great support and make your visit seamless 😊 Thank you for your lovely review. -Arvind
Dim was very helpful and quick offered…
Dim was very helpful and quick offered to help me transfer my number as well . Would like a free tablet though
January 11, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Thank you Malek!
Excellent, professional, polite, helpful and knowledgeable customer service from Malek. He really helped me in making the correct purchase decision. He's very knowledgeable and polite. Thank you very much Malek, wish you all the best in your career. 5 STARS!!
January 9, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hello Dr. ANM, thank you for your thoughtful review! 🎉 We’re glad Malek made your experience so positive, and we appreciate your kind words. -Suhaas
Customer advisor Sana help me to…
Customer advisor Sana help me to transfer data from my old Samsung to a new one although I have a very quite old phone but she manage well
HATS OFF to her.
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hey Richard, that’s wonderful! We’re happy Sana was able to provide such excellent support. Thank you for sharing this amazing 5⭐ review! -Veronica
Great experience Sana help me out of…
Great experience Sana help me out of the way as i have some language barriers she help me mange my all contracts and restart my direct debits as well.
She had great patience.
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Boom! 💥 That’s the kind of feedback we love, Maria 🌟 We’re glad Sana ensured your contracts and direct debits were handled with care and precision. Wishing you a fantastic day ahead 🌼 -Arvind
Sana was very quick and gave me a veey…
Sana was very quick and gave me a veey good student deal . Indy and bilal was verh helpas well .
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hey Nazanin, that’s fabulous! We’re thrilled Sana, Indy, and Bilal gave you such a fantastic experience. Thank you so much for sharing this amazing 5⭐ review! -Veronica
The lady who helped me in three was…
The lady who helped me in three was very knowledgeable and helped me solve my problem. I always go to her and she always helps me with various matters.she is very kind and friendly
January 3, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
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