Noor was incredibly helpful and played a big role in guiding us through the decision. Her advice made everything clear, and because of her support we confidently chose the Fold 8 Ultra. She’s truly th... See more
Company replied
Location
Switch locationUnit 78, 31 Ealing Broadway Centre, Ealing, W5 5JY Ealing, London, GB
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See what reviewers are saying
I would like to thank Dimitar for helping me renew my contract today at Three in Ealing Broadway. He was absolutely amazing, friendly, professional, and very patient throughout the whole process. He... See more
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I spoke to Noor who was exceptionally professional from start to finish. She explained everything clearly, listened carefully to what I needed, and made the whole process of switching my sim provider... See more
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We visited three stores, and the customer representative Sana was absolutely wonderful. She was friendly, professional, and went above and beyond to help us. The manager was also very welcoming and... See more
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Company details
About Three UK - 3Store Ealing Broadway
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 78, 31 Ealing Broadway Centre, Ealing, W5 5JY, Ealing, London, United Kingdom
- 02088406620
4.9
Excellent
167 reviews
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Great service by Sana she always there…
Great service by Sana she always there to help.I am customer since 5 years and the Ealing Broadway store akways there to fix my problem.
January 3, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Welcoming upon entrance
Welcoming upon entrance. Bilal dealt with my enquiry, very friendly atmosphere and individual. He listened and wasn’t forceful.
December 29, 2025
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
We love hearing this, Beatrice! 😊 Bilal’s dedication made a lasting difference and we’re excited to keep delivering great service. -Shivam
Good experience as got a quick student…
Good experience as got a quick student offer on sim by Sana and store Manager Babs.They help alot and ask to setup Three reward App for perks and brnefits.
December 15, 2025
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Rana, Thanks for the fantastic 5 ⭐ review! It’s brilliant to hear that Sana and Store Manager Babs supported you throughout your visit and helped you make the most of your student offer and the Rewards app. Feedback like yours always puts a smile on our faces. -Kishan
Great experience!
Great experience!! As i was struggling for Home wifi Sana and Babs store manager go out of the box upgrade my devicd and update my sim plane. Highly recommended to visit Ealing store.
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
That's fantastic, Sooriya. We're delighted that Sana and Babs provided excellent service in store. Thank you for this amazing 5⭐ review. -Prabhjeet
I went to Ealing store for a good deal…
I went to Ealing store for a good deal for Pre to Post so I got a good deal from Sana.she gave the best deal with tablet and sim.Great experience.
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
We're happy that Sana could arrange that for you, Amos :) Thanks for an awesome review -Scott
Malek took his time and gave me a…
Malek took his time and gave me a really really good deal and the manager Bilal was very helpful explaining
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Dimmy was ver good and quick got the…
Dimmy was ver good and quick got the job done very well
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Thank you, Polly at Ealing Broadway brunch
I don’t often leave reviews, but I felt compelled to give a big shout out to Polly who works at the Ealing Broadway Centre branch. She was extremely communicative, efficient, knowledgeable and patient in resolving some issues I was having with my account following a stolen phone incident. Thank you so much, Polly. If only all customer service was this good.
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thanks for your feedback, Edward, and it's lovely to hear that you enjoyed great customer service from Polly during your store visit. We understand how stressful it can be when you lose your phone, and we are pleased that she helped with this. -Michael
Staff It was very polite and quick
Staff It was very polite, helpful and very very quick sort out our issue. The person who helped us is Sana customer advisor.
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Andrei, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Bilal was very very good
Bilal was very very good . Excellant service really made my lofe easy
November 27, 2025
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
That's amazing, Swaraj, we're glad Bilal could help :) -Scott
Sana help me to setup my three plus…
Sana help me to setup my three plus reward app very quickly.Happy to have this service
November 19, 2025
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thanks for the 5* review! We appreciate your feedback -Maxine
Bilal was very very helpful .made me…
Bilal was very very helpful .made me feel easy and very charming
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Excellent Experince Sana.help.me.with…
Excellent Experince Sana.help.me.with all.my queries and renew my plan.
November 13, 2025
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thanks for your feedback, Charles, and it's lovely to hear that you enjoyed great customer service from Sana with your upgrade. We appreciate you taking the time to share this with us. -Michael
Bilal one of the managers of the store…
Bilal one of the managers of the store was very very helpful even though I didn't need to purchase anything . Fixed my iPhone for me
November 13, 2025
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thanks for your feedback, Mahendran, and it's lovely to hear that you enjoyed great customer service from Bilal during your store visit. We appreciate you taking the time to share this with us. -Michael
Great experience with malek the sales…
Great experience with malek the sales advisor
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hey.
Thanks! Your review is really appreciated. -Pete
It was great because of Mr Malek the…
It was great because of Mr Malek the sales advisor with his good helpful attitude , he was smiling all the time with me and patient .
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Reply from Three UK - 3Store Ealing Broadway
Thanks for this amazing 5⭐ review, Nadia. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
It was great experience as ever as Sana…
It was great experience as ever as Sana always helped me whenever I need a new device explained everything perfectly and sorted.So pleased!!
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thanks for this fantastic 5⭐ review, Roni. We really do appreciate you taking the time to send this over! Great work Sana 🎉 -Jade
Great Experience Sana helped me took my…
Great Experience Sana helped me took my bill and my numbers are activated in 5 min.
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thanks for your feedback, Michael, and it's lovely to hear that you enjoyed great customer service from Sana. We appreciate you taking the time to share this with us. -Michael
Perfect experience
Perfect experience - Bilal was incredibly helpful and sincere with great knowledge on Three’s services. Excellent service, no complaints whatsoever.
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thanks for this fantastic 5⭐ review, Chris. We really do appreciate you taking the time to send this over! Great work Bilal 🎉 -Jade
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