Noor was incredibly helpful and played a big role in guiding us through the decision. Her advice made everything clear, and because of her support we confidently chose the Fold 8 Ultra. She’s truly th... See more
Company replied
Location
Switch locationUnit 78, 31 Ealing Broadway Centre, Ealing, W5 5JY Ealing, London, GB
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See what reviewers are saying
I would like to thank Dimitar for helping me renew my contract today at Three in Ealing Broadway. He was absolutely amazing, friendly, professional, and very patient throughout the whole process. He... See more
Company replied
I spoke to Noor who was exceptionally professional from start to finish. She explained everything clearly, listened carefully to what I needed, and made the whole process of switching my sim provider... See more
Company replied
We visited three stores, and the customer representative Sana was absolutely wonderful. She was friendly, professional, and went above and beyond to help us. The manager was also very welcoming and... See more
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Company details
About Three UK - 3Store Ealing Broadway
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 78, 31 Ealing Broadway Centre, Ealing, W5 5JY, Ealing, London, United Kingdom
- 02088406620
4.9
Excellent
168 reviews
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Malak was very helpful and gave me the…
Malak was very helpful and gave me the best deal possible. Very patient and easy going excellent customer service
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
The customer service is shocking
The customer service is shocking, I went to three store in Ealing Broadway. I wanted to pay off my agreement plan but I lost my SIM card so I went to them to give me new sim. They told me to bring physical ID so I thought I would bring my passport right, I went home again it took me 1 hour to come back to the store and when I got there they told me they don’t accept my passport “sorry do you have driving licence or provisional “ ! Why didn’t you tell me before I would get it straight away. That’s why I moved from them and I will never go back to them.
August 22, 2025
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hey Hassan, when giving your passport as a form of ID, this has to be a UK passport for ID. If you have any other UK photographic ID this can be processed for you -Maxine
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