My husband purchased a new Samsung galaxy phone today & Brandon help us big time, his knowledgeable of what his doing, brilliant information wise. His doing so well in his job. Fantastic customer serv... See more
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AJ is a very good asset to the company - very professional and helpful throughout the whole process of getting a new phone. Very happy with our experience today ! :)
Company replied
Got served by gurmeet. He helped me do my sim only upgrade in store and his service was quick and fantastic and made the journey easy.
Company replied
I’m really glad I went into the Three Store because I was able to get a great offer that I wouldn’t have found otherwise. The staff were helpful and took the time to explain everything clearly. Visiti... See more
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Company details
About Three UK - 3Store Edinburgh (Gyle)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 8, The Gyle Centre, EH12 9JT, Edinburgh, North, United Kingdom
- 01313398469
4.8
Excellent
81 reviews
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Extremely knowledgeable and friendly…
Extremely knowledgeable and friendly staff
July 7, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Your words are a real highlight, Rob ✨ We’re glad the team delivered such stellar support 🌟
- Three Social Media Team
Very helpful
July 5, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hi Yash! It’s great to hear that you had a positive experience with our team and we appreciate you sharing your thoughts. - Three Social Media Team
Got served by Gurmeet
Got served by gurmeet. He helped me do my sim only upgrade in store and his service was quick and fantastic and made the journey easy.
July 2, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hi Alan, thank you for the 5⭐ review. We’re really pleased to hear that Gurmeet made your upgrade experience straightforward and enjoyable.-Three Social Media Team
AJ is a very good asset to the company…
AJ is a very good asset to the company - very professional and helpful throughout the whole process of getting a new phone. Very happy with our experience today ! :)
June 28, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hi there, we love hearing how well you were looked after during your upgrade. Brilliant to know AJ made the process clear, easy, and enjoyable from start to finish.
– VodafoneThree Social Media Team
My husband purchased a new Samsung…
My husband purchased a new Samsung galaxy phone today & Brandon help us big time, his knowledgeable of what his doing, brilliant information wise. His doing so well in his job. Fantastic customer service 👏
June 20, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
That’s brilliant, Romi 🌟 we're delighted that Brandon provided such clear, skilled assistance with the new Samsung Galaxy purchase. It is fantastic to know his top‑tier support made everything go so smoothly 👏 -Arvind
Sunny experience 😐
Sunny made my experience of upgrading from my old iphone to my new Galaxy fold 7 extremely easy and painless. A great experience much appreciated.
Thank you!
June 15, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Your shout‑out is WOW ✨ Carol. Fantastic to know Sunny delivered such attentive and knowledgeable support, turning your upgrade into a smooth and reassuring moment 💫 -Arvind
Gurmeet is doing a smashing job give…
Gurmeet is doing a smashing job give him a rise
June 15, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hey Feliks! 🎊 That’s amazing to hear! Big kudos to Gurmeet for making your experience truly special. Your feedback means a lot to us. 😊 -Prabhjeet
Very nice costumer service friendly and…
Very nice costumer service friendly and helpful. I was served by Gurmeet
June 15, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hey there, that’s fabulous! We’re delighted that Gurmeet made your experience smooth and seamless. 😊 -Veronica
I had a good experience with Brandon…
I had a good experience with Brandon today. He is such an amazing customer advisor.
June 4, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hi Damilola, it is wonderful to hear that Brandon provided such top-tier assistance during your interaction today and left a lasting positive impression. -Kishan
Reply from Three UK - 3Store Edinburgh (Gyle)
Hello Alex, we appreciate you taking the time to share your positive experience. It is wonderful to hear that Hamid provided excellent assistance during your interaction, and we value your kind feedback. -Kishan
Brandon was extremely helpful once…
Brandon was extremely helpful once again in helping with the transferring of details of our mobile phone data and details. This was our 3rd time of using his expertise.
May 27, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Thank you for the 5⭐ review, Peter! We truly appreciate you sharing your experience. It’s wonderful to hear that Brandon provided you with outstanding care. -Neha
Reply from Three UK - 3Store Edinburgh (Gyle)
Thank you so much for your lovely feedback, Max! We’re delighted to hear you had such a wonderful experience with us. 😊 -Veronica
Served by Gurmeet store manager who…
Served by Gurmeet store manager who helped me with my new phone.
May 20, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Yay, Jaci! 🎉 Your kind words and 5 ⭐ truly mean a lot to us. We're so pleased to hear that Gurmeet provided such supportive service while getting everything set up on your new phone. Enjoy every moment with your new device 😊 -Neha
Reply from Three UK - 3Store Edinburgh (Gyle)
Fantastic feedback, Mrs Halcrow 🌟 Great to know everything went so well. We really appreciate you letting us know! -Samad
Good service
Good service. Excellent customer service by Gurmeet store manager . I would rate personally 10/10 for his hard work
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hey Jagadeeshwar, thank you for sharing this amazing 5⭐ review! We’re thrilled that Gurmeet, our branch manager, gave you such a fantastic experience. -Veronica
Yavor was amazing everything went great
May 4, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
That’s great to hear, Kym! We’re so glad Yavor was able to provide the support you needed. Thank you so much for the 5⭐ review! -Maryalex
Seen by Brandon
Seen by Brandon. Explained everything clearly and was amazingly helpful. Can't recommend him enough.
May 3, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Thank you for the wonderful 5⭐ review, Jaspinder! We’re delighted to hear Brandon made your visit smooth and offered great support. Your recommendation really means a lot to the team. -Maryalex
Really helpful
Really helpful, clear communication and efficient, thank you very much for your help today. It made setting up WiFi in my new flat so easy.
May 3, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hi Tilly,
Great to hear everything was explained clearly and handled smoothly for you.
We’re glad the support made getting WiFi sorted in your new flat a simple experience. -Shivam
I came into the three store in gyle and…
I came into the three store in gyle and Kyle a very pliate young gentleman helped me look and contract my new a57 with trading in my old device very pleased with my experience thank you Kyle
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Leslie, it’s wonderful to hear about your visit! Kyle at the Gyle Three store clearly went above and beyond to make your upgrade smooth and stress‑free. His polite and attentive approach turned the whole process into a positive experience, and it’s great to see customer care shining through like that. -Manavata
Hamid was super helpful with my…
Hamid was super helpful with my business contract! - went above and beyond
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Those 5 ⭐ vibes say it all, Ben. Hats off to Hamid for keeping excellence alive every single time. Thank you for letting us be part of your experience. -Ashifa
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