Upgraded my phone and contract in shop woth I think it was sonny and hamid(could be wrong I ment to write this yesterday) but the boys couldn't have been more helpful! I wasn't sure if I wanted to get... See more
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I had such a great experience thanks to Sunny, the assistant manager. From the moment I came in, he was welcoming, friendly and genuinely cared about making sure everything was perfect. His customer... See more
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Went to the edinburgh the gyle branch and got both of my account upgraded by Gurmeet the store manager he was very helpful and polite showed me all my options for me and my family. I will definitely c... See more
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Sunny was very professional respectful and really knew his stuff. He thought outside the box and went out of his way to be really helpful. He figured out my phone was the issue about why my phone was... See more
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Company details
About Three UK - 3Store Edinburgh (Gyle)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 8, The Gyle Centre, EH12 9JT, Edinburgh, North, United Kingdom
- 01313398469
4.9
Excellent
92 reviews
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Great Service by Mr.Kyle
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
We’re thrilled Kyle’s attentive support left such a positive impression, Mathi. Thank you for sharing your experience with us. -Suhaas
Reply from Three UK - 3Store Edinburgh (Gyle)
Amazing, Parekh! We're glad to hear that our team provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq
Came in the store to upgrade my phne…
Came in the store to upgrade my phone kyle was really helpful and help find a new phone and a tablet to go with it and also help me upgrade my sim card with roaming also set my new phone up ready to go thank you kyle
March 10, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hey Linda, thanks for sharing your lovely experience 🎯 We're glad Kyle got everything sorted for you and helped you choose such brilliant new tech. Enjoy your upgraded device and tablet while you're away 🥰 -Arvind
Went to EE and Vodafone
Went to EE and Vodafone, and they could not match the service and prices at Three UK. Just want to say a massive thank you to Gurmeet and Kyle for sorting out my new Samsung Fold 7. Will recommend friends and family
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hi Gordon, thank you for taking the time to share your experience. It’s wonderful to hear that you secured a deal that met your expectations. It’s great to know that Gurmeet and Kyle made a real difference during this process. We truly appreciate your recommendation, and hope you enjoy every moment with your new device 😊🎉 -Neha
Brandon was great
Brandon was great. He helped me transfer everything from my old phone to the new.
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hello William, we’re glad Brandon was able to make the move to your new phone smooth and straightforward by transferring everything over. It’s great to know his support helped you get set up with ease. 😇 -Prabhjeet
Reply from Three UK - 3Store Edinburgh (Gyle)
Creating smiles and delight is what we’re proud to bring to our customers every day, Ian. Sunny made it happen beautifully. Enjoy the rest of your day! -Ashifa
Renew SIM contract
Excellent service . Reduced SIM deal from 34 to 12
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hey Mark, that’s amazing! 🎉 We’re so glad you had an exceptional service experience, and we truly appreciate you taking the time to share your review. -Neha
The advisor who helped me was Gurmeet…
The advisor who helped me was Gurmeet he has helped me with my new phone it was fantastic service
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Gurmeet turned your search into an enjoyable journey, so you didn’t just leave with a phone you left with confidence. Enjoy every moment with your new device, Michelle. -Ashifa
Sunny helped me set up my sim and I had…
Sunny helped me set up my sim and I had a problem so he did a sim replacement and now my sim and everything works perfectly
March 2, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Thank you for your lovely review, Faridah! 🙌 It’s wonderful to know Sunny was able to sort out the SIM issue and get everything working just right for you. -Veronica
Gurmeet and Sunny helped me with my…
Gurmeet and Sunny helped me with my problem with SIM card fantastic service
March 2, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hi Wen, we're thrilled to hear this! 💙 Gurmeet and Sunny made everything smooth and hassle free by fixing your SIM. Thanks for sharing your experience! -Neha
Gurmeet sorted my upgrade quick and easy
Gurmeet sorted my upgrade quick and easy
March 2, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Thank you for sharing your experience, Jack 🌟 We’re delighted to hear that Gurmeet offered you such brilliant support during your upgrade. Wishing you a wonderful day ahead filled with positivity 🌿 -Arvind
Vwey helpful staff at the gyle store
Vwey helpful staff at the gyle store
March 1, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Great experience with Hamid
Great experience with Hamid. Very helpful and he even went above and beyond to fit the phone case when he didn’t need too.
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Amazing, Justin. We’re delighted to hear Hamid provided such helpful service and went the extra mile to make sure everything was perfect for you. Thanks for sharing such a sweet experience! ☺️ -Prabhjeet
Kyle did a fantastic job helping me…
Kyle did a fantastic job helping me upgrade and giving me the best options
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Thank you, Andrew. It’s great to hear Kyle guided you so well, offering clear choices and making your upgrade feel effortless. His commitment to delivering a smooth experience truly stands out. -Manavata
Broadband set up and sim
Kyle helped me set up my broadband and sim for family member
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hey Stuart 🎉 Thanks for sharing this. We're pleased to hear Kyle made your broadband setup smooth and also helped get the SIM sorted for your family member. Here's to many more positive moments ahead ❤️ -Arvind
AJ at the Gyle centre Edinburgh was…
AJ at the Gyle centre Edinburgh was very helpful, explained everything clearly and answered all our questions. Very kind and professional!
February 25, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Anna, every cherished memory is shaped by people like AJ, whose dedication truly stands out. Serving you at our Gyle store was an absolute joy! -Ashifa
Really cool guy and saved me a small…
Really cool guy and saved me a small fortune!
February 25, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
We’re thrilled to hear this! 🌼 Our colleague will be delighted to know he made your experience shine. Thanks for letting us know, it truly means a lot to us, David! 🥰 -Kashish
I went to buy a iphone17 pro
I went to buy a iphone17 pro. the service was great and staff jemimah, she was great explained everything about the contract. my experience was great thank you.
February 24, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Thank you for letting us know, Abhinandhan. Jemimah’s care and clarity clearly made a difference, and it’s fantastic to hear your time with us was so positive from start to finish. Wishing you a wonderful day! -Afaq
Needed to upgrade came back to see…
Needed to upgrade came back to see Gurmeet who sorted my SIM only and helped me with my new package
February 22, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
William, thanks for sharing this. It’s great to hear how well Gurmeet guided you and made your upgrade experience smooth from start to finish. Enjoy the rest of your day! -Afaq
Best service
I’m really glad I went into the Three Store because I was able to get a great offer that I wouldn’t have found otherwise. The staff were helpful and took the time to explain everything clearly. Visiting the store in person definitely made a difference. Highly recommended!
February 20, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hi Bhagyasree, we’re glad our team provided helpful guidance, explained everything clearly, and ensured you found the right offer in‑store. Thank you for sharing your experience -Suhaas
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