Went to the edinburgh the gyle branch and got both of my account upgraded by Gurmeet the store manager he was very helpful and polite showed me all my options for me and my family. I will definitely c... See more
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Sunny was very professional respectful and really knew his stuff. He thought outside the box and went out of his way to be really helpful. He figured out my phone was the issue about why my phone was... See more
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I had such a great experience thanks to Sunny, the assistant manager. From the moment I came in, he was welcoming, friendly and genuinely cared about making sure everything was perfect. His customer... See more
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Brilliant from Hamid at the Gyle, my previous phone was having issues, he tried everything but nothing would work until he suggested I changed phones, he helped me throughout the whole process making... See more
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Company details
About Three UK - 3Store Edinburgh (Gyle)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 8, The Gyle Centre, EH12 9JT, Edinburgh, North, United Kingdom
- 01313398469
4.9
Excellent
92 reviews
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Reply from Three UK - 3Store Edinburgh (Gyle)
Hello Alex, we appreciate you taking the time to share your positive experience. It is wonderful to hear that Hamid provided excellent assistance during your interaction, and we value your kind feedback. -Kishan
Brandon was extremely helpful once…
Brandon was extremely helpful once again in helping with the transferring of details of our mobile phone data and details. This was our 3rd time of using his expertise.
May 27, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Thank you for the 5⭐ review, Peter! We truly appreciate you sharing your experience. It’s wonderful to hear that Brandon provided you with outstanding care. -Neha
Reply from Three UK - 3Store Edinburgh (Gyle)
Thank you so much for your lovely feedback, Max! We’re delighted to hear you had such a wonderful experience with us. 😊 -Veronica
Served by Gurmeet store manager who…
Served by Gurmeet store manager who helped me with my new phone.
May 20, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Yay, Jaci! 🎉 Your kind words and 5 ⭐ truly mean a lot to us. We're so pleased to hear that Gurmeet provided such supportive service while getting everything set up on your new phone. Enjoy every moment with your new device 😊 -Neha
Reply from Three UK - 3Store Edinburgh (Gyle)
Fantastic feedback, Mrs Halcrow 🌟 Great to know everything went so well. We really appreciate you letting us know! -Samad
Good service
Good service. Excellent customer service by Gurmeet store manager . I would rate personally 10/10 for his hard work
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hey Jagadeeshwar, thank you for sharing this amazing 5⭐ review! We’re thrilled that Gurmeet, our branch manager, gave you such a fantastic experience. -Veronica
Yavor was amazing everything went great
May 4, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
That’s great to hear, Kym! We’re so glad Yavor was able to provide the support you needed. Thank you so much for the 5⭐ review! -Maryalex
Seen by Brandon
Seen by Brandon. Explained everything clearly and was amazingly helpful. Can't recommend him enough.
May 3, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Thank you for the wonderful 5⭐ review, Jaspinder! We’re delighted to hear Brandon made your visit smooth and offered great support. Your recommendation really means a lot to the team. -Maryalex
Really helpful
Really helpful, clear communication and efficient, thank you very much for your help today. It made setting up WiFi in my new flat so easy.
May 3, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hi Tilly,
Great to hear everything was explained clearly and handled smoothly for you.
We’re glad the support made getting WiFi sorted in your new flat a simple experience. -Shivam
I came into the three store in gyle and…
I came into the three store in gyle and Kyle a very pliate young gentleman helped me look and contract my new a57 with trading in my old device very pleased with my experience thank you Kyle
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Leslie, it’s wonderful to hear about your visit! Kyle at the Gyle Three store clearly went above and beyond to make your upgrade smooth and stress‑free. His polite and attentive approach turned the whole process into a positive experience, and it’s great to see customer care shining through like that. -Manavata
Hamid was super helpful with my…
Hamid was super helpful with my business contract! - went above and beyond
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Those 5 ⭐ vibes say it all, Ben. Hats off to Hamid for keeping excellence alive every single time. Thank you for letting us be part of your experience. -Ashifa
Good service
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Woohoo 🎉 Thrilled to hear you had a fantastic experience 🚀 Thanks so much for the glowing 5⭐ review, Reem. -Arvind
Very professional and knowledgeable
Very professional and knowledgeable, explained the process perfectly.
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Wow, we absolutely love hearing this Alexander! Thank you for the fantastic 5 ⭐ review. Wishing you a wonderful day 😊. -Suhaas
Reply from Three UK - 3Store Edinburgh (Gyle)
Hi Tara! It’s lovely to know you had such a pleasant experience with us. -Kishan
AJ was very knowledgeable and knew…
AJ was very knowledgeable and knew exactly what was required and explained everything very clearly.
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
It’s great to hear how smoothly everything went during your visit. AJ’s clear guidance and confidence in handling what you needed clearly made the whole process much easier for you. We really appreciate you sharing your experience. -Manavata
Great service
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Thank you, Samantha! We're glad our team made your experience excellent. Your feedback means a lot to us. 😊 -Prabhjeet
I had problem Access over 18 content
I had problem Access over 18 content. Went into store help me out as i struggled to do this over the Phone. Quick and fast service in store
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Superb, Henryk! We’re really pleased to hear that our in store team could step in and make things straightforward for you. It’s great to know they were able to resolve your access issue quickly and give you the confidence you needed after struggling over the phone. 😇 -Prabhjeet
Moved from pay as you go to contract…
Moved from pay as you go to contract voice needed help set up new phone and got help from Gurmeet who helped set me up from my old Nokia to my new Motorola fantastic service and patience
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hi Tom, it’s great to hear that switching over to a contract was a smooth experience for you. We know moving everything to a new device is a big step, so we’re happy Gurmeet was there to provide the support and patience needed to get your Motorola ready to go. Welcome to your new plan, and thanks for choosing us! -Kishan
Brandon was amazing
Brandon was amazing, he was empathetic, and right to the point.
Thanks Brandon.
March 26, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hey there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Great Service by Mr.Kyle
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
We’re thrilled Kyle’s attentive support left such a positive impression, Mathi. Thank you for sharing your experience with us. -Suhaas
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