Upgraded my phone and contract in shop woth I think it was sonny and hamid(could be wrong I ment to write this yesterday) but the boys couldn't have been more helpful! I wasn't sure if I wanted to get... See more
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I had such a great experience thanks to Sunny, the assistant manager. From the moment I came in, he was welcoming, friendly and genuinely cared about making sure everything was perfect. His customer... See more
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Went to the edinburgh the gyle branch and got both of my account upgraded by Gurmeet the store manager he was very helpful and polite showed me all my options for me and my family. I will definitely c... See more
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Sunny was very professional respectful and really knew his stuff. He thought outside the box and went out of his way to be really helpful. He figured out my phone was the issue about why my phone was... See more
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Company details
About Three UK - 3Store Edinburgh (Gyle)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 8, The Gyle Centre, EH12 9JT, Edinburgh, North, United Kingdom
- 01313398469
4.9
Excellent
93 reviews
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Sunny and yavor helped me set up my…
Sunny and yavor helped me set up my phone
February 19, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Laing, we’re delighted to hear that Sunny and Yavor provided such knowledgeable and welcoming assistance. They carefully walked you through each detail and made your phone setup quick and stress free 😊 Your kind words mean a lot to us. -Neha
Yavor was great and very helpful with…
Yavor was great and very helpful with everything
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hey Sean, that’s wonderful! We’re thrilled Yavor was able to provide such excellent support. 😊🌟 -Veronica
Yav was great he helped me get my new…
Yav was great he helped me get my new sim
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hi James. We’re so pleased to hear Yav was able to help you get set up with your new SIM. It’s great to know his support made the process straightforward for you. ☺️ -Prabhjeet
Excellent service
February 1, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
We’re delighted to hear you had such an excellent experience with our service 😊✨ Your feedback means a lot 🙌💙 -Shivam
Hamid was a lovely lad
Hamid was a lovely lad, very knowledgeable and fantastic deal. Keep up the good work
January 25, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hey Julie, that’s brilliant! Hamid really made your day, and we couldn’t be happier. Thank you for this amazing review! -Neha
Top class service
The guys in the shop weren't getting a sale from me as I only required help but they went above and beyond to sort the issues I had with 2 phones.
When the time comes for a new phone I will take my business there
January 16, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hi Mark, thanks so much for your kind words ✨. We’re thrilled that our team delivered exceptional help with your phones and we look forward to welcoming you back again soon 🙌. -Suhaas
Great service
Came in to see about my sim only upgrade. Was seen to straight away and got Very great service from Yavor. Very friendly and professional. Will definitely come back to this store in future
January 15, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hey Jen, that's brilliant! We're glad to hear that Yavor was able to provide support and make the experience smooth. Thank you for choosing us and for sharing your feedback. 😊 -Prabhjeet
Served by gurmeet he was fantastic…
Served by gurmeet he was fantastic helped me replace a sim
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hey Елена, your shining 5 ⭐ review is the best compliment. We’re delighted Gurmeet made your SIM replacement effortless. Hope you have a wonderful day 😊 -Arvind
Service was fantastic from satvinder.
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Excellent customer service from AJ
December 22, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hey, that’s awesome! We’re so glad AJ was able to sort everything for you. Thank you for this amazing 5⭐ review! -Veronica
Sanam and Gurmeet looked after me from…
Sanam and Gurmeet looked after me from start to finish I had a problem with sim card found out 3 contract where expired and happily renewed with them
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
The lady was very friendly and helpful
The lady was very friendly and helpful. Excellent Service.
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Hey.
Thanks! Your review is really appreciated. -Pete
Reply from Three UK - 3Store Edinburgh (Gyle)
Thanks for this fantastic 5⭐ review, Natasha. We really do love to hear this! Hope you have a great day 😊 -Jade
Excellent service
Sanam was very knowledgeable and helped me find the right phone for me then transferred all data from my old phone. I appreciated the time she spent doing that
November 18, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Thanks for the 5* review! We appreciate your feedback -Maxine
Reply from Three UK - 3Store Edinburgh (Gyle)
Hi.
Thanks! Your review is really appreciated. -Pete
Reply from Three UK - 3Store Edinburgh (Gyle)
Thanks for your feedback, Robert, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Everything was amazing
November 13, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Glad to hear it, Henil 😊 Thanks for this amazing 5⭐ review! -Jade
Everything was great
November 13, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Thanks for this fantastic 5⭐ review, Vikas. We really do appreciate it! Have a great day 😊 -Jade
Salem was a brilliant sales woman and…
Salem was a brilliant sales woman and helped me choose the right phone for my son , she had lots of patience with all my questions
November 12, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Thanks for this fantastic 5⭐ review. We appreciate you taking the time to send this over! Well done Salem 🎉 -Jade
Great experience in store with Kyle
Great experience in store with Kyle, same day new upgrade with iPhone 17 pro. Thanks!
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (Gyle)
Thanks for this amazing 5⭐ review, Louise. We really do appreciate you taking the time to send this over! Great work Kyle 🎉 -Jade
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