Jemimah delivered excellent service today, she made sure all my needs were met, we had a nice conversation and gave she me the best deal too. I now have home broadband and a SIM card for €36 which is... See more
Company replied
Location
Switch locationUnit 20, Level 1 (1.20), Edinburgh St. James, EH1 3SS Edinburgh, North, GB
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Jemima and Jamie were so helpful and patient. They had the expert knowledge to fix a problem we had setting up my son’s phone. It was complicated and they took all the time needed with no stress and k... See more
Company replied
Was first class! Jay was awesome! Really honest and clear. Also helped my mum with phone advice. Really positive experience
Company replied
The guys at 3 are always so helpful, going above and beyond. They always make sure I get the best deal. Even when renewing a phone plan isn’t straightforward, they make it easy and remove the stress f... See more
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Company details
About Three UK - 3Store Edinburgh St. James
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 20, Level 1 (1.20), Edinburgh St. James, EH1 3SS, Edinburgh, North, United Kingdom
- 01315572308
4.9
Excellent
189 reviews
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Big thank you for Jay for the excellent…
Big thank you for Jay for the excellent service today. He was really kind and helpful and explained to me everything patiently. I couldnt go any better place for help. Absolute recommend…
Cheers guys!
February 26, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Hi Veve, Jay will be so pleased to know his thorough and considerate guidance made such a positive impression. It’s a joy to hear you felt completely supported! -Kishan
Reply from Three UK - 3Store Edinburgh St. James
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Perfect service form jemimah and Jamie…
Perfect service form jemimah and Jamie from st james centre Edinburgh
February 21, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Jamima was very helpful and…
Jamima was very helpful and approachable, left with everything I needed done
February 21, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Lauren, thank you for your kind words. It’s great to hear that Jamima took such good care of you and ensured you had everything you needed :) -Ayesha
Jemima was great to deal with
Jemima was great to deal with, awesome service, very knowledgeable and provided us with friendly and professional service.
February 18, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Hello Tracie, it’s wonderful to know Jemima offered professional guidance with care. Thank you for sharing your experience. -Suhaas
Arif was fantastic help
Arif was fantastic help, very satisfied with my three experience, thank you
February 18, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Hi Al-Qassam, we're glad Arif's excellent guidance made everything so easy and left you feeling completely confident in your choice. -Kishan
There was a great experience with ‘jay…
There was a great experience with ‘jay .
He deal well & good costumer service
February 15, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Thank you, Rana! We truly appreciate your feedback. We’re delighted to hear that Jay gave you such excellent support. Wishing you a incredible day! 😊 -Kashish
I am so delıghted wıth my servıce Sım…
I am so delıghted wıth my servıce Sım managed to get me a crackıng busıness deal! Explaıned everythıng well thanks so much!
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Hi there! We really appreciate you taking the time to share this. It’s wonderful to hear how well Sim supported you throughout and helped you secure a better business deal. 😃 -Ayesha
Lovely service by Jemimah
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Hey Rajat, we’re so glad to hear that Jemimah was supportive and made everything easy for you. Thank you for the fantastic review! -Neha
Jemimah was perfect
Jemimah was perfect. I almost bought everything
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Hi there! Thanks so much for this! Jemimah clearly worked her magic and we love hearing she made the experience that good. Almost buying everything is a true compliment 😄 -Ayesha
Came in store for a billing issue and…
Came in store for a billing issue and sim helped us and also got us a brand new tablet! Glad we came in!
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Thank you for sharing your experience, Chhristiana! 🌟 We’re thrilled to hear your visit went so seamlessly and that everything was sorted out for you. 😊 -Veronica
Emilia was so great and helpful!!
February 10, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Amazing, Ginger! We’re glad to hear that Emilia provided such a positive experience and was able to assist you so well. Your feedback means a lot to us. -Manavata
Amazing experience
Amazing experience, really nice and funny and really helpful
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
That’s fabulous, Georgina! We truly appreciate hearing feedback like yours. Thank you so much for the review! -Neha
I came into store to cancel but sim sat…
I came into store to cancel but sim sat me down and set me up with a new deal for an iPhone 17 air and a new iPad! I will add my wife on to three when her contract ends with ee! Thanks for your first class service sim!
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Thanks, Tracey! Sim really turned things around with that amazing new deal. Thank you for recommending us to your wife, we’re grateful to have you with us. Enjoy the new iPhone and iPad, double the fun ahead! 🎊 -Kashish
Sim switched me to business contract…
Sim switched me to business contract and got me a awesome deal! Saving me £20 per month!
February 8, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Hi Cuong, thanks for sharing your experience 🎯 We’re glad our team were able to support you with your SIM switch and help you save even more each month. Here’s to many more happy moments with us 🥰 -Arvind
Jemima was super helpful and friendly
Jemima was super helpful and friendly. She made the whole experience really easy and effortless. Thank you!
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Eilidh, we couldn’t ask for more! 🌟Jemima’s thoughtful support transformed service into lasting happiness. We’re honored to be part of your story ☺️️ -Ashifa
Reply from Three UK - 3Store Edinburgh St. James
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Sim got us a better deal and saved us…
Sim got us a better deal and saved us money!!!!
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Sim and Jamie are wonderful
Sim and Jamie are wonderful! Their easy- going and happy to help attitude made the whole process of upgrading stress free. I feel they've got me the best deal that suits my needs, thank you!
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Hey Tanya, thank you for the 5⭐ review. We’re overjoyed that Sim and Jamie made your renewal experience outstanding. We’re committed to ensuring every visit is just as positive and effortless. Thank you for choosing us. -Neha
We were served by Jamie and sim
We were served by Jamie and sim! They were both super nice and patient and took the time to go through the student offers for us! Thanks for all your help!
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Harleen! Wonderful to hear that Jamie and Sim created such a welcoming experience and walked you through all the options with care. We’re glad you shared this with us. -Afaq
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